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New World Media - Varimi, LLC & Success Grants Complaints - Unauthorized Charge Misrepresentation

Review all New World Media - Varimi, LLC & Success Grants complaints

New World Media - Varimi, LLC & Success Grants

Posted: 2009-11-06 by   Thomas Crowe
Unauthorized Charge Misrepresentation
Complaint Rating:  100 % with 1 votes
Company information:
New World Media - Varimi, LLC & Success Grants
100 Lincoln Rd. Ste 4
United States
Phone: 866-481-8192

The company advertises there programs on the radio with the ability to return the product within 30 and no charges are to be made. When I called in the salesperson also states that I can return the product within 30 days without penalty. Apparently, without full disclosure they automatically sign you up for another product and later bill for that product. In this case it was $79.86 that was made on 11/06/2009. On 11/04/2009 they charged my account $1.00. When ask for a refund they said that refunds were not allowed and that I had authorized the payment, but would cancel future payments. I do not acknowledge ever agreeing to the terms that I would accept the other product and I feel their methods are misrepresentation and fraud.

Attached is documentation of the charge to my credit card (debit) and an email from Success Grants. It is interesting that Success Grants stated that the only way they could have gotten authorization from me to charge my account was for me to sign up on their web site. I never did this...I made the original order from Nightingale-Conant via my cell phone and my email address could have been taking from that conversation. Having just searched for successgrants.com I can confirm that I have never been on that site nor have I ever filled out information on that site.

New World Media - Varimi, LLC & Success Grants New World Media - Varimi, LLC & Success Grants New World Media - Varimi, LLC & Success Grants New World Media - Varimi, LLC & Success Grants

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Sort by: Date | Rating
 17 days ago by   charlie brown 0 Votes
Well, Thomas, You have had to give them your credit information in SOME WAY, SOMEWHERE!!!

Please answer this...WHY DIDN'T YOU CHECK OUT THIS CRAP BEFORE YOU GAVE THEM YOUR INFO???????

People are too stupid for their own good! ALL THE "FREE TRIALS" ARE SCAMS, no matter which product, no matter where you see the commercial!

There is NO grant money for you or anybody else, ANYWHERE, dumb ass!
 7 days ago by   Jilliane 0 Votes
Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-475-1895 and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,

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