Complaint Rating:

Company information:
NaxpMedia
ECM #56452 PO Box 025250
Miami, Florida
United States
Phone: 18886036297
www.naxpmedia.net/index.php

I purchased a product from NaxpMedia on December 24, 2007. Three months later, I have still received nothing. I'm a patient person & I understand that small companies can get overwhelmed. But I have received few responses to my inquiries and cannot contact them. I wrote them over 10 days ago asking for a refund, telling them I will file complaints against them, but have received no reply. Their phone center is closed. They shut down their online chat (if it ever worked in the first place). So, as much as I hate doing this to a small company, I have just filed a complaint with the Better Business Bureau. If they'd only been honest...

Can anyone recommend a further course of action? It's a shame that so many people are being scammed...