Complaint Rating:

I received a call from United Magazine Service the end of March, 2006 to renew may Discover Magazine. Since I am suspicious of any business over the phone, I asked them to send me the info in the mail, which they were very reluctant to do, but eventually agreed to. After receiveing the info, I sent them a check for $39.60 on April 3, 2006. In June, $154.00 was missing out of my checking account on a day that I happened to go to the bank twice. Since I caught it early, my credit union coperated with me to find out what happened. Guess who they traced it to! United Magazine Service! I called them and gave them hell and told them that I thought their company was out to scam people and wondered about my magazine. They told me the were sorry about the "mistake" and not to worry about my magazine. When I started receiving cancellation notices from Discover, I called United Magazine Service again in September. Again they told me not to worry, everything was OK with my Discover subscription. It is now November 16 and my subscription has been cancelled and have no Discover magazine. I cannot call them since their phone number has been disconnected. But what really gets me angry is their use of the American Flag on their letterhead of their original letter they sent me. Have they no shame?

Thank you

Bruce Tremblay