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Correctional Billing Services Complaints - Never received any calls after I paid..

Review all Correctional Billing Services complaints

Correctional Billing Services

Posted: 2008-11-14 by Shakira  [send email]
Never received any calls after I paid..
Complaint Rating:  100 % with 8 votes
Company information:
Correctional Billing Services
San Antonio, Texas
United States

I called CBS and paid them 50.00 to start the calls never came through so they tell me that the Phone company I have doesnt work with them so I wouldnt be able to receive calls so I change my phone plan to a better phone company then call CBS to give them new information and They take 60.00 this time.. I waited two days still not able to recieve calls so I call back and they tell me the same thing again and I'm like how can that be if my sister and same phone company and she receives the call from the jail... They have made it such hell for me and my loved one we have to do three-way calls just to talk now. They always have an excuse or reason as to why I cant get calls. So when I told them my sister had the same phone company and she recieved calls they didnt know what to say they HUNG UP ON ME... I'm sick of this fake ass company, ..
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 77 days ago by   Geraldine Miller 0 Votes
Hello, I have a complaint also:
I have call this company a few time after I had set-up a account with then in August 09.
I was told that another company ITI was blocking my line, they where waiting for that company ITI to unblock the line.
I have not goning any service or calls from that date, and as of this date September 6th-09.
I call the company today to ask about the service that I paid for. Today Sunday is September the 6th-09.
The company is not open, but the recorder state that they are open on Saturday and Sunday
between 9am and 7:pm on those days.
I was unable to talk to any one about my account that I had set-up on the frist week of August 09.
My credit card have's been charge for this service that I have not receive, or that my love one can not use to call me.
I try to close the account out with the recorder, but if you are not able to talk to anyone . How would I know for sure if the account have been close and I will receive a refund I did not get a confirmation number.
The company have my money already for service's that I did not get and was able to used.
I want my money back ! How does the goverment allow this to go on, oh that rigth who care I'm not nobody. Remember election time, because I will be remember them !
Thank's for nothing!
Geraldine Miller 215-964-9300

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