Complaint Rating:

Company information:
Correctional Billing Services
San Antonio, Texas
United States

I called CBS and paid them 50.00 to start the calls never came through so they tell me that the Phone company I have doesnt work with them so I wouldnt be able to receive calls so I change my phone plan to a better phone company then call CBS to give them new information and They take 60.00 this time.. I waited two days still not able to recieve calls so I call back and they tell me the same thing again and I'm like how can that be if my sister and same phone company and she receives the call from the jail... They have made it such hell for me and my loved one we have to do three-way calls just to talk now. They always have an excuse or reason as to why I cant get calls. So when I told them my sister had the same phone company and she recieved calls they didnt know what to say they HUNG UP ON ME... I'm sick of this fake ass company, ..