Complaints Logo
Latest Complaints News & Stories Tips & Tricks Questions Videos Images Recalls Groups Submit Complaint

Recently Discussed Complaints

1. (0 mins ago)
Brown Bag Parties
Unethical Business Practices
2. (26 mins ago)
ROBIN SCHULDER
puppy mill
3. (29 mins ago)
BP
Defective Shingles
4. (30 mins ago)
Reading Club of America
A COMPLETE SCAM!!
5. (31 mins ago)
General Motors 2003 Avalanche
Transmission failure!

Consumer Tips & Tricks

Worst rating

5. MTN (-12)

Subjects of Wide Speculation

1. HIT Web Design/ Heritage Web Solutions (183)
Bad business to work with/for! ABC4 NEWS UTAH WILL EXPOSE!
2. ROBIN SCHULDER (160)
puppy mill
3. hate (81)
hatered
4. MTN (70)
benefited offer 1million naira
5. MTN Xtracool (37)
october random draw
6. Dazzle white and Smile Brite (34)
illegal charging of credit cards
7. acai berry&life cleansing (27)
LB Envision Net Worldwide Ltd UK.
8. Not Enough Description for this (26)
EileenRocksNoOne
9. Post Media/Registry Patrol (25)
Product freezes and unable to use
10. Dazzlewhite Pro Teeth (24)
Scam, theives, liars

Latest News & Stories

Stay Away

1. WellbHealth (14)
2. TD Bank (13)
4. Whirlpool (4)
6. Dazzle White (20)
7. Chase Visa (2)
8. DirecTV (9)
9. Dazzlewhite (11)

Latest Questions

VoteAndDate.com

NetZero Complaints - FRAUD AGAINST CUSTOMERS

Review all NetZero complaints

NetZero

Posted: 2008-12-20 by   BOB GOIN
FRAUD AGAINST CUSTOMERS
Complaint Rating:  67 % with 3 votes
Company information:
NETZERO
United States
NETZERO.COM

I JUST SIGNED UP FOR THEIR SERVICE YESTERDAY. I PHONED THEM WITH A QUESTION ABOUT MY $14.95 PER MONTH SERVICE. THE MAN, WHO WAS FROM INDIA ADDED A BUNCH OF SERVICES ON MY ACCOUNT WITHOUT MY KNOWLEDGE. I HAVE BEEN ALL DAY TRYING TO CANCEL THEM. ALL I GET IS THE RUNAROUND. EVEN MY EMAILS ARE COMING BACK UNDELIVERABLE AND I AM USING THEIR LINKS. I WILL CANCEL MY SERVICE BUT UNFORTUNATELY I USED A DEBIT CARD AND I WILL NOW HAVE TO CANCEL THIS CARD. THIS COMPANY IS COMMITING FRAUD ON A HUGE SCALE.
Comments United States Internet Providers
Share with others:   Digg it!  Del.ici.ous  Furl  Yahoo My Web
Was the above complaint useful to you?    


Comments

Sort by: Date | Rating
 248 days ago by   deb 0 Votes
Were you aware that these company/companies cover their mics and laugh at us customers? Something has to be done. I have no idea why they are allowed to rip people off in the first place . CALL FCC and BETTER Business Now.( And why are they based in Georgia USA but they tell you USA cant help you)
 198 days ago by   AMVET guy 0 Votes
Being a trusting consumer, I gave NetZero a try back in November, after a bad experience with Earthlink, who I had costly issues with.

One month's trial according to them, was to be free. Due to extremely poor service I found another ISP here in Reno (Great Basin), so I cancelled before the trial period was over.

Looking over the last 3 month's bank statements, I've been billed $17.94 monthly from NetZero, not to mention a DOUBLE BILLING for April. Today, I called to report and alert them of their error with no satisfaction. After talking with a lady speaking poor English, she could not help and hurriedly transferred to a "billing" line, which never answered, just rang and rang and rang. Of course, she gratuitously made sure I also had the number before she went off line.

These devious tactics, and customer abuses have to be reported, and followed up until resolved, or they become just statistics as long as there are no actions taken. Decent and unsuspecting consumers deserve better treatment than being victims of such a deceptive and devious form of theft.

Personally, being a survivor of recent and multiple life saving heart surgeries, I have little time nor room in my remaining days for such contrived bullshit. For the most part, life is good. Only, THIS type of theft is seemingly epidemic on the internet.

Beginning at the top, not the bottom, I am first reporting NetZero to the FTC (Federal Trade Commission). Once, previously they did contact me regarding an internet scam they were investiating.

Need I say more? CAVEAT EMPTOR

Post your Comment

Please check text spelling before submitting a comment
Your attitude towards ComplaintAgree Neutral Disagree
Comment text
Attach photos (optional)

Videos

Avoid Customer Spots Phone Bill Scams

Latest Groups

Today's Mess-Up Photo

Categories

   - Roofing
   - Banks
   - Loans
   - Car Rental
   - Towing
   - Schools
   - Neighbors
   - Mattresses
   - Cosmetics
   - Doctors
   - Appliances
   - Employers
   - Employees
   - Solicitors
   - Ebay Scams
   - Phishing
   - Landlords
   - Movies

Smile upon Life :)


RSS Feed
 
     
 

Login

Email:
Password:

Forgot your password?