Complaint Rating:

Company information:
Netflix
United States
www.netflix.com

Just signed up for a month of on line movie downloads… what a deal only $8.99 a month! Great cuz I was only here a month before I left the country again where I get no movies. So as I am getting ready to leave I started calling and cancelling all my subscriptions before the renew date. Every service I have ever subscribed to always sends an email "thanks for your business, your subscription has been cancelled, you can use your remaining time you paid for till (the date)" So right afterwards I signed on to watch my last 2 weeks of movies...NOT with Net Flix… I was terminated for good!!! So I called and complained, it took asking for a manager. They agreed to give me a 2 week trial membership to make up for it… how nice… but were a lot of hassle to get them to it. After one movie it locked up on the second movie and said my account was on hold. So I called again, oh my it will take 5 days to get the right department to un-do the hold. So here I am no movies, maybe for the last 5 days before I leave I may have access… but what mess!!!

NET FLIX has serious problems… never in my life have I had this much mess, buyer beware!!!