Complaint Rating:

I had a post paid Reliance Communications' (RCL) connection. One fine day my connection was changed to prepaid, without even informing me (although I had paid all the bills on or before time). On inquiry I came to know that a formal requisition has been sent for the same but I didn't forward any such request. Now, this post paid to prepaid process is an irreversible one i.e I cannot switch back to post paid on the same number. I feel that this is a pure negligence or a case of fraud by RCL.