Complaint Rating:

Company information:
nco financial
Ottawa, Ontario
Canada

I HAS A BALANCE WITH HBC, THEN THE BAL WAS MOVE O NCO THEY OWN THE ACCT, I MADE ARRANGEMENT TO PAY THEM AFTER MANY MANY MANY DIRTY DISRESPECTFULL CALL AND LETTERS WERE SEND TO ME I PAID THEM OFF IN MARCH 20 2007, I ASK THEM FOR A RELEASE LETTER AND I ASK THEM TO UPDATE MY CREDIT HISTROY >>>>> I YEAR LATER I CHECK MY CREDIT AND THE DEBT IS STILL THERE AS OPEN WITH BAL AND PAST DUE STATUS ... I CALL THEM THEY KEPT TRANSFERING ME FROM ONE PERON TO ANOTHER NO ONE WILL LISTEN TO THEY KEPT INTERUPTING ME FINALLY I GOT THROROUGH TO SPEAK WITH A MANAGER ... HE TOLD ME TO STOP WASTING HIS TIME AND NEVER TO CALL BACK THERE HE TOLD ME THAT I WORK IN A CREDIT CARD COMPANY AND I SHOULD KNOW WHAT TO DO HE HUNG ON ME ... I CAN'T GET THIS ISSUE RESOLVE WITH THESE PEOPLE NOW I AM SORRY I BOTHER TO PAY THEM IN THE FIRST PLACE MY CREDIT IS STILL GETTING DAMAGED