Complaint Rating:

This is about the NBC Universal Store Online (NBCUniversalStore.com). I ordered two shirts and called them that I wanted to exchange them for different sizes. No Problem. I mailed them with insurance but then misplaced the receipt for the insurance. I have called at least once a week for the last three months!! They were very courteous, but never sent my shirts.

Then I found the insurance receipt and found out that they had received the shirts three days after I mailed them, three months ago! I contacted them a week ago and they assured me that they would be sent out immediately!! Still no shirts!!! If you order anything from them, just don't ever expect an exchange!!!!