Complaint Rating:

Company information:
Naxpmedia
San Antonio, Texas
United States
www.naxpmedia.net

I wish I would have known that there were sites like this before I ordered from this company Naxpmedia. I have the same story as everyone else. I ordered on Dec 27th and I got the UPS tracking number and kept checking the UPS site and it just said 'Billing info received' So I contacted the company in Jan and got an email saying that they were backed up in Hawaii. So I waited again and then in Feb contacted them again and they were vague. And then that was the last email I received from them. I've done the same as everyone else tried the phone number and it doesn't work now, and more emails with no response. I've learned a good lesson about ordering from a company I don't recognize. I am glad you have this site, at least I know now what was the real scoop on this company. The sad part it the DVD were a gift and I kept promising them to my friend, telling her they were coming. Lesson learned well!