Complaint Rating:

Company information:
Naxpmedia
Miami, Florida
United States
Phone: 888-603-6297
www.Naxpmedia.com

I ordered 3 DVD sets from Naxpmedia on 2/27/08 and money was taken out of my account on 2/28/08. I never received an e-mail from them stating the shipping information and tracking number as they promised. I e-mailed them on 3/6/08 inquiring the status of my order. I received an automated e-mail stating they received my inquiry and would respond within 48 hours. On 3/7/08 I received an e-mail from them giving me my UPS Tracking number. I thought, all was good. Not...

On 3/10/08 I e-mailed UPS with my tracking number and they basically stated that they have not received a call to pick up my package for delivery. I started to get suspicious, so I looked the company up on Google, and lo and behold the first thing you see is... This company is Fraudulent, a Scam, etc. I noticed that many other people had the exact same problem I had. So...

I filed a report with the Florida Better Business Bureau on 3/14/08 and contacted my bank to fight the charges and close out my account. I may also file charges with the Hawaii Better Business Bureau, because I noticed that they SUPPOSEDLY ship from Hawaii.

I also contacted UPS on 3/17/08 to let them know that Naxpmedia is using them as a Scapegoat and received an e-mail from them on 3/18/08 stating that they have closed their account with Naxpmedia. So buyers, BEWARE, DO NOT ORDER FROM NAXPMEDIA OR NYADIRECT because they are Fraudulent and they steal your money and run. They probably have other names out there on the internet that they are under, so I would advise you to look up the company name under GOOGLE first, to see if they have Claims, Rip-off reports, Scams associated with their company before placing an order. I wish I had done that first, then I wouldn't be in the mess I'm in now.

**NOTE: THIS COMPANY HAS OVER 100 COMPLAINTS** AND HAS AN F- RATING.