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Naxpmedia Complaints - Never received video!

Review all Naxpmedia complaints

Naxpmedia

Posted: 2008-02-05 by Bobbie J. Sheffield [send email]
Never received video!
Complaint Rating:  100 % with 3 votes
Company information:
Naxpmedia
POBox 025250
Miami, Florida
United States
Phone: 1-888-603Naxp
www.naxpmedia.com

Ordered video in December. It is now Feb. and I have not received it yet. When I e-mail the company the e-mail back new order shipped ups. It never comes.
Comments United States TV, Music & Video
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Comments

286 days ago by Beth [send email]
I ORDERED A VIDEO MID-NOVEMBER. 70$ went through on my credit card.. i have yet to receive anything. they used to reply promptly to my emails, but havent heard anything in over two weeks. HELP
281 days ago by Deann [send email]
I ordered in November 2007 and have never recieved my product. My Mastercard was charged and no refund has been issued-Despite numerous requests. Numerous emails were sent to them to discover the hold up for delivery- I was patient with their responses as I live in Canada and no tracking numbers were avail and they have new carriers delivering to Canadain clients. I saw on their website that they were no longer accepting orders for Canadian clients so decided to wait for order as the price was right. I have heard nothing since the beginning of February and have ordered this product eleswhere and had delivered within two weeks. I have sent numerous emails once again for a refund but have not seen any action being taken towards a refund to my mastercard.
278 days ago by Danny Adams [send email]
My story is similar to everybody else's, except I'd read some of these complaints beforehand so had an idea what I was getting into. I decided to test them anyway with a particular bankcard, placing a small order. Long story short, order never received, e-mails never returned, calls never got through, card cancelled (which I'd prepared for when I placed the order), fraud report filed, and company is being investigated. One tidbit of information: the public records have the Honolulu phone number registered to a Nelson Alvarez. I'm waiting to hear back about the Miami information.

More details: dda.wwco.com/naxpmedia.php

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