Complaint Rating:

Company information:
NaxpMedia.com
PO Box 025250
Miami, Florida
United States
Phone: 1-888-603-NAXP
http://www.naxpmedia.net/

I ordered on 12/11/07. My credit card was processed immediately. On 12/17/07, I began calling - never an answer. I sent a customer service email and they responded with an update that my order had shipped and gave me a UPS tracking number. As of today, 12/21/07, UPS shows that they have received the billing information for my shipment , but they have not received the package to be shipped and suggested I contact my shipper. NaxpMedia has not responded to the email I sent this morning and of course no one is answering the phone. So it doesn't sound like it's ever been shipped - fraud alert!

I was supposed to be a Christmas present...