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Navy Federal Credit Union Complaints - Scam and cheating

Review all Navy Federal Credit Union complaints

Navy Federal Credit Union
Posted: 2008-08-25 by Gastings Ercule  [send email]
Scam and cheating
Complaint Rating: 67 % with 6 votes
Company information:
Navy Federal Credit Union
P.O. Box 3000
Merrifield, Virginia
United States
Phone: 703-2558699
navyfcu.org

I have my account closed by NFCU when learned I filed a bankruptcy against them. My account is where my paycheck goes twice in a month and I need that account to pay my bill, buy food for my wife and two daughters, withdraw cash from ATM's and to pay some other expenses. Now that my account is closed I don't know what to do to all of these personal business.
Comments United States Banks
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Comments

 Sort by: Date | Rating
 185 days ago by   Justin 0 Votes
there are closing my accounts to for no reason. i had a family member who messed up there accout and not today i found out that Navy Federal CU is closing my hole family accounts my brother and 2 sisters and parents becauseof 1 family member. also a lady bu the name of Terry Awtrey is a pain in the as_ she had me faxing my personal information to prove i lived at the address on file i send here about 8 diffrent pages like ID, Passport and Bills showing my address and jame. i faxed this to her about 5 or 6 times.to prove my address. after sending the info 2 days letter after leaving message after message she calls me this morning and tells me shes closing my hole family account because one family members account was over drown. so i called HR vice manager and complaned and she call her supervisor and he call me telling me HR cant Help me and Terry Awtrey will beclosing my account . he was no help at all. put was rude because i called HR. but anyway if they dont want my business then theres others who would be happy to take it.
 409 days ago by Felicia  [send email] 0 Votes
NFCU did not scam or cheat you out of anything. You state that you filed a bankruptcy against them, which leads me to believe that you had credit accounts with them that were discharged due to the bankruptcy. If you file a bankruptcy and it causes a loss to an institution they will close your checking account. Most lawyers or even websites that talk about bankruptcy will advise you to open a new checking account with another institution that you do not owe any money to before filing the bankruptcy.
It does suck that you had to file bankruptcy, but you should have researched it a little more before doing it.

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