Complaint Rating:

Company information:
Nationwide Relocation Services
6245 Powerline Road Suite 202
Fort Lauderdale, Florida
United States
Phone: 1-888-750-6683
www.movingcost.com/contact_us.asp

Rick Daly provided an unconfirmed estimate to move 5000lbs from Flagstaff to AZ. He confirmed the additional price for insurance and that Nationwide only works with the top five moving companies including Shamrock etc. After an incredible amount of miscommunication I was told that Sirena moving an outfit of a wife, husband and cousin would be handling my move. The movers arrive and talks about how drunk he was the night before - how he told his wife that she should call us and say that the truck broke down because they are hung over. He wants to know what we drink - he says we should go get drunk in Phoenix with him. He said, “Things in Kosovo are done differently,” and he had a friend in the moving business who’s client didn't pay him for the load and he said - “I ask my friend why didn't you just kill him." I'm told they will deliver the following Wednesday. By Friday when I'm flying to Seattle to help my mom move they have not arrived. They don't arrive until the following Wednesday over a week after promised. They threaten to not deliver if I don't pay cash even though the contract with Nationwide says that Cashiers Check is accepted. They threaten to not deliver. They demand more money once they do deliver. Because of all of this I'm out 1500 in travel costs and hotel costs (they never arrived) and in lost street permits (they never arrived day after day.) Nationwide forced the relationship with these persons and did not advocate on our behalf to reel in these conmen.