Complaint Rating:

Company information:
Nationwide Home Warranty
New York
United States
Phone: 1-888-500-2110
nationwidehomewarranty.com

I purchased their home warranty with an additional option for a second refrigerator. I opened a claim with them over a month ago to repair this refrigerator. I was finally able to get someone to come out by threatening to cancel my warranty. The technician evaluated the refrigerator and found that the condenser was bad. At that point you have to call in and have the claim approved. My claim was denied because I couldn't provide any maintenance records. I asked what maintenance records would be required for a four year old refrigerator and I wasn't given a clear answer (probably since there isn't one). So not only am out the full cost of this repair I also had to pay the technician the $60 deductible. Save your money and much more importantly your time and never do business with this company.