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My Mother was 86 years of age and passed away the day after Christmas 2010. She had been very ill for several months receiving care from myself and Hospice. She started receiving numerous magazines such as Forbes, Elle, Guns and Ammo, etc. I spent 2 months prior to her death attempting to cancel these unsuccessfully. Each time I called a phone number I was told to contact someone else at a different number and while they may have cancelled one magazine they then started sending a different one like Shape & Fast Company just to name a couple. My Mother would never had been interested in these magazines while she was living let alone in the afterlife. Since her death I have spent the last 3 months still trying to get these no good rip-off artists to stop sending us magazines that they charged us for and that she clearly will never read in Heaven. Thank you for the opportunity to make others aware of such unscruptulous behavior.
I have the same problem some company called from Arizona [protected] saying that his subscription has been renewed and he never requested and he had cancelled it. When I asked about this they hung up the phone. I also called Baseball digest and they told me they cant cancel third party subsriptions when the third party places an order. WTF how you cant cancel a subscription to your own magazine...
I'vehad the same problem. First I was sent issues of Latino Magazine and now Parenting. Called the magazines who then referred me to another number and when I called there I was referred to another number where I just got a message saying noone was available. I'm 73 and did not order these. Is there anyway this so-called company can be investigated?
I have a similar situation. My father was in the early stages of Alzheimer's Disease and we had not recognized his incapacity. This is 2011 and he has paid for subscriptions through this service for many years to come, the longest being through 2022. I have just gotten off of the phone with customer service and they are RUDE and unwilling to be of service. I initially noticed the charges to his Discover card last spring, when I took over his finances, and thought that I had the problem rectified. He has not been charged any further, but is "on the hook" for 15 magazines that I know about! The magazine companies tell me that they can cancel his subscription, but cannot issue a refund. WHAT A SCAM! How is this legal?