Complaint Rating:

They are the WORST. DO NOT WASTE YOUR money on these Scam Artists. They promise the world, but deliver NOTHING. From the get go, they offer you $50.00/Policy Home Depot Gift card, guess what? It is a lie. They will never send it to you. I have had 2 policies for 2 years, so over $200 worth of Home Depot Gift Cards, and NOTHING. I was stupid enough to renew with them the second time, which is another problem. Now, for the first time, we have a big problem. The pool pump is dead. They sent their own guy, and he confirmed that it died due to normal wear and tear. They sat on the claim for 3 weeks. My pool is dark green now. I called at least 10 times, and no answer. Finally they called me today. They are asking for all sorts of records, which they know does not exist, on a normal wear and tear problem, so they will pay for nothing. They are looking for loop holes not to provide coverage. This idiot, Timothy O'Leary, is telling me that I should have drained my 40, 000 gallons pool twice a year in order to satisfy their contract needs and requirements, and some stupid section in their contract. Can you believe that? Drain the pool twice a year. That is 80, 000 gallons of water in California. How STUPID this IDIOT is. I will be filing a claim against these Scum Bags in California shortly. DO NOT BUY ANYTHING FROM THEM. Scum bags!