Complaint Rating:

Company information:
National Home Protection
42 West 38th Street
New York, New York
United States
Phone: 800.608.6045
www.nationalhomeprotection.com

NHP is a FRAUD. They have denied my claim after they requested maintenance records on my furnace which is a contract stipulation. They say it is a pre-existing condition and thus the claim has been denied. NHP is a joke. My calls go nowhere. I ask for return calls and get none. They are giving me the run-around and I suspect I will never get anywhere with them. I have been told a dozen different stories by their phone reps - managers are in meetings, I will be called back, Disputes handles that, you'll get a letter, and so on. NHP does not honor their home warranty protection services. They steal your money and provide no service. DO NOT SIGN A CONTRACT WITH THIS COMPANY. You will not even get your money back if you want to cancel because the contract says you have to do it within 3 days after the contract starts. National Home Protection should be investigated by the Attorney General.