Connect With:

Recently Discussed Complaints

1. (0 mins ago)
Medicus
Reimbursed funds

2. (3 mins ago)
Nickolodean
Inappropriate Advertising

3. (4 mins ago)
Driver Solutions/PAM Transport
3 Months Wasted

4. (12 mins ago)
Weight loss smoothie
Site

5. (16 mins ago)
Lux E cig/aka Bright Burn
scam/fraud

National Express Birmingham Complaints & Reviews - Fraud

Review all National Express Birmingham complaints

National Express Birmingham

Posted: 2011-08-06 by

Infante831

Fraud

Complaint Rating:

Company information:
National Express Birmingham
United Kingdom

I logged into my credit card account and i noticed 3 charges from this company. I've never bought any traveling ticket and I've never heard of this company. When i googled the companies name I noticed that they are located in Birmingham. I was devastated because of the amount they had withdrawn. It wasn't $20 or $40, it was almost $500. I don't know how to get a hold of these people to make a complaint. How did this happen? I live in California, United States and they are in UK. Can any one help with any advice?
Lupe

Comments

United Kingdom

Other

Share with others:

More National Express Birmingham complaints

National Express Birmingham - Fraud

National Express Birmingham - taken money out of my bank account

Comments

Sort by:

Date | Rating

1st of Sep, 2011 by

sgrace

0 Votes

My mother this morning discovered this company had debited almost $200 from her bank account. The only option you have available for reimbursement is to contact your bank and report the unauthorized usage. Fill out the dispute form and return it to your bank. They should reimburse you. Also, print this page for reference and return it to your bank along with the forms, just for documentation purposes. It is up to the bank whether they will attempt to contact US or UK authorities. Not sure how the government would go about handling this, but it is clearly a national fraud thing because it has happened in MD and CA, as well as here in MA. I'm sure there are others as well. It would be wise to get a new card and/or account, and also have your bank block overseas purchases. Hope this helps!

4th of Sep, 2011 by

DaniellaAnnabella

0 Votes

The same thing happened to me! Three charges from this company. I disputed it with First Data and they denied my disputes! I'm am beyond pissed off!

25th of Oct, 2011 by

djking523

0 Votes

Same thing happened to me today. I'm disputing the charges and I tried to contact the company via email and a complaint form on their website. I am so annoyed right now!

28th of Oct, 2011 by

nnewkirk

0 Votes

My husband just found out that this 'company' just removed over $500 from his card today in NY, all the charges were for odd amounts too, he called the bank to stopped the card and any more purchases but was told to wait 3 days before they can do anything this gives them time to investigate the crime. If you have reported the actions within the time limit to the bank you should be refunded all monies lost, you should also call the BBB in your state and file a complaint.. This sounds like a Shell company for money laundering. the thing is so many people do not know how often this happens because the only time the public hears of money laundering is when there are millions involved.

29th of Nov, 2011 by

dmiller11

0 Votes

This happened to my husband and I today! This place should rot in hell for doing this to us! They did 2 frau charges on our account. To do this to innocent people. This was all of our money we had, we are not rich. Something needs to be done!

28th of Dec, 2011 by

tjyoungiii

0 Votes

I had the very same thing happen to me. They charged more than $1300 on my card in 4 transactions. I have disputed with my bank and it has been seven days but I have not been reimbursed yet. Was supposed to be last minute Christmas shopping money for my children and to pay bills. It seems to me that these financial institutions are aware of this company and its fraudulent activates but are doing nothing to safe guard their customers?!?!?!?

11th of Jan, 2012 by

TJeffSh

0 Votes

This happened to me as well. The charges are marked "NATIONAL EXPRESS BIRMINGHAM 00000" and they are for $60.86, $60.86, $47.18 and $31.45 and "BRITISH A 1252485054948 LONDON 00000" for $409.63 and $136.62. The first set were from December 22, 2011 and the second set was on December 23, 2011. I have disputed the charges.

11th of Jan, 2012 by

TJeffSh

0 Votes

More... I don't think that its the company in Birmingham, GA. I think its Birmingham, England, because I also had fraudulent charges from a second company there in England. National Express Birmingham would be the Birmingham office of National Express which is a bus service in the UK. I hope this helps.

15th of Jan, 2012 by

sweetee1229

0 Votes

I have also woke to having two charges totalling $161 from this company. Luckily Wells Fargo looked up the company while I was on the phone making my dispute to the charges and I will be refunded within 2-3 days. The sad thing is that this happened on my 3 day holiday weekend and now have no access to my bank account because my debit card had to be cancelled. If anyone finds out how this happens please let me know.

15th of Feb, 2012 by

roseygirl

0 Votes

This also just happened to me as well. How in the world are these people able to get the card information? My head is about to explode, we can not afford to just give away the money we work so hard for!!!

25th of Feb, 2012 by

soopereron

0 Votes

Happened to our Business Debit Card...just now. Debited $49.23 from the account. I hope the government get this madmen real bad.

5th of Apr, 2012 by

Tartara

0 Votes

Apparently these awful people are still at large. It just happened to my account for 22.60 for a bus in London! I live in the states and don't even own a passport! Just informed my bank and thankfully I'm getting reimbursed and receiving a new card. I am AMAZED that this has been going on for months now and no one has stopped them.

10th of Apr, 2012 by

mgildehaus

0 Votes

"NATIONAL EXPRESS BIRMINGHAM charges 11 total on my bank card...total wipe out of my money...contacted card was told will put hold on my account and investigate...call back in three days..I think someone should get busy and catch these people

15th of May, 2012 by

angeloso

0 Votes

Just discovered 5 charges in this last week. All for different amounts. And I am located in Aruba.
Just had my bank instructed to close the card. It's incredible how one must close the card and go through the inconvenience of acquiring a new one and not being able to have the name of the crook "company" just blocked from the system. That way VISA could also be protecting all its clients and avoid having to go through the whole process of changing everyone's card. I sincerely hope they can track down the bastards.

22 hrs 8 mins ago by

bababui

0 Votes