Complaint Rating:

Company information:
Indiana
United States

We bought a home and moved in May 2005 from a home that we had financed with National City. After over a year of carrying 2 mortgages because our home didn't sell we went to National city to see if they would refinance for us and take our 15 yr to a 30 yr to lower the payment to help us until the house sold. they wouldn't help us. so in Jan 07 we did a deed in lieu of foreclosure (after losing over 40, 000 and giving them $16, 000 in equity). it took 9 long months but was taken care of in Sep 07. we went to get a loan for our daughter to go to college last month and the national city loan was still showing open and dilinquent and they denied us the loan for our daughter. then i find out from a friend who works at that rotten bank that the amount they sold the house for and the amount we owed they are going to keep open on our account, and I have a quit claims deed in my hand. why on earth would we have ever done a deed in lieu of foreclosure if we would be held accountable for that money. now here i have been trying to lodge a formal complaint against that bank and can't get anyone to help me for the last week. If I could find a lawyer to sue that bank I would because they have defamed our character and have totally been unresponsible about helping us get this resolved. I normally don't do anything like this but I am totally frustrated, mad, angry and needed to vent.