Complaint Rating:

Company information:
National Auto Sales of Hickory
1210-B First ave. sw Hickory NC 28602
Hickory, North Carolina
United States
Phone: 828-441-2271

I called this lot due to the advertising' can get you in a car $0.00 dwn no matter what'. The owner took my information ran my credit said I needed a co-signer or dwn payment. I asked my dad we gave the inof over the phone but then my dad changed his mind but this owner Scott had these banks calling him. This had my dad freaking out and calling credit Bureaus to get his credit watched for fraud. We fianlly got it fixed and decided to get a 2003 maxima there, we asked during the test drive and during the signing if any of the cars had been flood damaged or wrecked and was told no. We purchased the extended warranty and told he also would take care of most the repairs we needed to just call him. Upon getting the car home within the next two weeks the cd player stopped working and jammed, the sunroof stopped working and the driver seat had also stopped moving. The car spent over a week at the garage before I had it a month. The seat was a motor and was fixed, the cd player just started working they wouldn't fix it and the sunroof was off the track somehow. Then it was about two weeks latter it started to overheat and leak, so it was back in the same shop at the same time the tail light just fell off in the corner where it had been glued together. The car had developed a rattle sound like transmission or motor mount not tightened down. I was told it me not my car but it got worst and then it leaked again. He fixed it at no cost to me but a huge inconvenience since I had to get rides to and from work to and from the garage. My dad has great credit the only reason we went to this lot was so I would be on the loan, the copies we signed I was on the loan what we got was a single loan without me. We got most of the things fixed on the car and it was ok for a bit except for that noise, then the brakes just went no warning, that was because he hadn't bother to say he hadn't serviced it and the rotors were gone. $567.00 for brakes on the spot.
The last straw was not when after three months of trying to get the lens replaced and never getting done when it was promised to me for free then said I had waited too long so I owed for it I wanted it now, no the last straw was when the same seat motor went out again before the year was up and I was told it had not been fixed but rigged for me so I would have to pay $300.00 now for it to be fixed or $100.00 to just move the seat so I could drive my car. When I pointed out that it had been paid under the extended I was told no I was wrong when I told the owner of the lot what his garage said he spouted so what you want from me I will go off it they lied about the work but you got to get it fixed somehow.

Let's add more insult to the wound and injury, I went car shopping, the same day I got the car back without the repair to the seat, got an estimate from carmax, by the time I called them back and went to listen to them, I had sold my car on trade to kia but was even more upset.

Kia only gave me 3500.00 for the car. Carmax had done a carfax based on the findings my car the one that when I asked a few times before I bought it; has it been wrecked? or flood damaged or a beach car?' my car had indeed been wrecked not once but twice, had frame damage and was sole at action to that dealer under a yellow caution light all info on the carfax he didn't just with hold he lied about it! The the darn passenger door wouldn't open when I had cleaned it out!!

I then called to ask him if he knew that what he did was not only wrong but illegal, he claims as long as the title is clean he was well with in his legal rights and most if not all of his cars have been wrecked or repaired so unless I wish to trade and but from him not to bother him with my problems.

Get this the extended goes back to him to give to me when it is canceled, like this honest person would ever tell me he got it or how much it is. How do people get by with this and what can I do. I have a much higher payment now because of the negative from that lemon, still not on the loan due to the negative and my credit banks wouldn't let us do it, had less options to choose from car wise and still lost out money on trade value. Not to mention thanks to him I have been paying on a car that was to be in my name for over a year. Now he has another chance to take money from me, has in fact defrauded the warranty dept. with repairs and attempted and to do so with me with many times. where is the justice. With car sold and what choice did I have it was falling apart, what can I do?