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Refund wetsuits
Awaiting a refund for five weeks which they keep promising but never happens.
Desired outcome: Refund!!
MyTriathlon is the worst company to deal with!
MyTriathlon is the worst company to deal with! I have ordered something from them and was supposed to get my order within to week, but when I contacted them I was told that my item was not shipped since it was out of stock.
Then I asked what was in stock and can I get something else and they said sure. I picked another item and waited another two weeks just to be told that it was not available!
When I asked for a refund they refused and said that they can't give me my money back, but I can always wait for my item to arrive or pick something else.
These guys make me sick!
As they had the money they would not respond to countless queries
Ordered a wetsuit which was not in stock. They pesuaded me to upgrade. Subsequently never delivered the wetsuit. Customer service was quick during the upgrade period but as soon as they had the money they would not respond to countless queries. This appears to be a scam website with other reviewers having had a similar experiences.
This is simply the worst company I have ever purchased something from in my entire life. Firstly, the item I ordered was not shipped for 2 weeks, after emailing several times and not getting any replies I tried calling, only to be told that the item was shipped two day prior to my call but that the system doesn't get updated as shipped until after the courier has actually sent it out of the country (for international shipping) - sounded like BS to me. Anyway, I gave them the benefit of the doubt after being told it would probably be updated as shipped later that day or the following day. After it wasn't I called back again, this time speaking to another person at the company, who told me actually the item was out of stock, but that they had a black one available that they could send, to which I said I did not want black as I ordered a white one! So the agreement was that they would check the stock and call me back to let me know what other white tops they had available for my to select. This never happened, except I did receive a shipping confirmation email saying my order had been shipped. Assuming that they had actually found the item I ordered in stock I waited patiently for it to arrive in the post. When it did arrive it was a GOD DAMN BLACK one! So I called them back to complain, no problem sir, we will check the stock again and upgrade your order to a more expensive white item and send it out straight away for you. I am still waiting for this item to be shipped, they have not replied to any of my emails still and have no answered any of my calls. What they talk on the phone if you can get through is complete BS, and they never reply to any emails! If you order from this company you do so at your own risk!
Ordered Newton MV3 running shoes from My Triathlon shop on Feb 14 2014. Today is April 20. I'm still waiting
100 % agree
Ordered tri suit from mythriatlon.co.uk
Never delivered...
I have had the exact same experience. Have not seen any positive reviews of mytriathlon.co.uk and would strongly avoid trying them out.
Is MyTriathlon legit?
MyTriathlon earns 91% level of Trustworthiness
Perfect Trust Endorsement: MyTriathlon achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.
We found clear and detailed contact information for MyTriathlon. The company provides a physical address, 4 phone numbers, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The age of MyTriathlon's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Mytriathlon.co.uk has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Mytriathlon.co.uk has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for MyTriathlon have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Mytriathlon.co.uk appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- Mytriathlon.co.uk has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The mytriathlon.co.uk may offer a niche product or service that is only of interest to a smaller audience.
- The website associated with MyTriathlon sells gift cards, but it's important to be cautious when making a purchase. Verify the gift card's value and expiration date, check for customer service contact information, and use a trusted payment method.
Overview of MyTriathlon complaint handling
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MyTriathlon contacts
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MyTriathlon phone numbers+44 020 7183 4116+44 020 7183 4116Click up if you have successfully reached MyTriathlon by calling +44 020 7183 4116 phone number 0 0 users reported that they have successfully reached MyTriathlon by calling +44 020 7183 4116 phone number Click up if you have UNsuccessfully reached MyTriathlon by calling +44 020 7183 4116 phone number 0 0 users reported that they have UNsuccessfully reached MyTriathlon by calling +44 020 7183 4116 phone number+44 016 2580 0802+44 016 2580 0802Click up if you have successfully reached MyTriathlon by calling +44 016 2580 0802 phone number 0 0 users reported that they have successfully reached MyTriathlon by calling +44 016 2580 0802 phone number Click up if you have UNsuccessfully reached MyTriathlon by calling +44 016 2580 0802 phone number 0 0 users reported that they have UNsuccessfully reached MyTriathlon by calling +44 016 2580 0802 phone number+44 020 7183 7245+44 020 7183 7245Click up if you have successfully reached MyTriathlon by calling +44 020 7183 7245 phone number 0 0 users reported that they have successfully reached MyTriathlon by calling +44 020 7183 7245 phone number Click up if you have UNsuccessfully reached MyTriathlon by calling +44 020 7183 7245 phone number 0 0 users reported that they have UNsuccessfully reached MyTriathlon by calling +44 020 7183 7245 phone number+44 075 3413 2278+44 075 3413 2278Click up if you have successfully reached MyTriathlon by calling +44 075 3413 2278 phone number 0 0 users reported that they have successfully reached MyTriathlon by calling +44 075 3413 2278 phone number Click up if you have UNsuccessfully reached MyTriathlon by calling +44 075 3413 2278 phone number 0 0 users reported that they have UNsuccessfully reached MyTriathlon by calling +44 075 3413 2278 phone number
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MyTriathlon emailscontactus@mytriathlon.co.uk100%Confidence score: 100%Supportadmin@mytriathlon.co.uk94%Confidence score: 94%itinfo@mytriathlon.co.uk92%Confidence score: 92%supportorders@mytriathlon.co.uk91%Confidence score: 91%salesreturns@mytriathlon.co.uk89%Confidence score: 89%warranties@mytriathlon.co.uk88%Confidence score: 88%
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MyTriathlon address4 Rydal Mount, Alderley Edge, England, Cheshire, SK97RZ, United Kingdom
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MyTriathlon social media
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