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MyLuvCrush.com Complaints & Reviews - unauthorized texts/charges to my cell phone

MyLuvCrush.com Contacts & Informations

MyLuvCrush.com

Posted:    Kay

unauthorized texts/charges to my cell phone

Complaint Rating:  75 % with 4 votes
Contact information:
myluvcrush.com
United States
Phone: 1800 416 6129
myluvcrush.com
I emailed this site and here's what I heard back:


Thank you for your recent email to Mobile Content Customer Care. Our staff will assist you within 48 hours. You can also contact us directly on the following free call numbers or email addresses:
USA:
Email: escalationsus@sms-helpdesk.com
Phone: 1 800 416 6129 (live operator)
1800 235 7105 for automated help
Fax: 1 310 496 2873
If you have provided your cell phone number in your original email our customer care team will quickly process your request. If not, please reply to this email with your cell phone number.
You may also cancel this service at anytime by replying with the word STOP to any text message you have received. This is a standard policy for all numbers offering mobile phone content.
Please see the explanation of services below as it may answer some of your questions.
In order to receive text messages, content or charges to your mobile phone bill one of the following must have occurred;
o 1. Visit a website offering mobile content.
o 2. Enter your mobile phone number online
o 3. Receive a pin and enter that pin online;
o 4. Or, send a text message to a premium number you have seen on TV or in a magazine.
Please remember, if you have requested to be contacted, you will be hearing from one of our representatives within 48 hours.
Sincerely,
Mobile Content Customer Care
Comments United States Internet Services
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Comments

Sort by: Date | Rating
 10th of Apr, 2009 by   Sandra 0 Votes
We at Mobile Messenger would like to assist you with your concern or complaint. If you need assistance in regards to being unsubscribed or other related issues, please do not hesitate to contact us. Please call 1-800-416-6129 Monday to Friday 0600 – 1800 US Pacific Time or email escalationsus@sms-helpdesk.com

Sandra
Mobile Messenger
 5th of May, 2009 by   Aroha Huia 0 Votes
Hi I live in New Zealand and I have been sent a txt on my mobile saying: Please be aware that you have incurred $30 of charges for MyLuvCrush. To cancel SMS STOP to 8866 Helpline 0800440619. How do I get my money back I didnt even ask for this. How are we getting charged for something we dont even know about. HELP PLEASE
 14th of May, 2009 by   Tabitha 0 Votes
In response to Aroha Huia:

We at Mobile Messenger would like to assist you with your concern or complaint. If you need assistance in regards to being unsubscribed or other related issues, please do not hesitate to contact us. Please call 1300-766 915 Monday to Friday 0900 – 1700 EST or email escalationsau@sms-helpdesk.com.
 7th of Apr, 2010 by   mccavity 0 Votes
These scammers have no moral fibre by using such underhand tactics to extract funds from unsuspecting victims .Such a pethetic response from the perpurtraters when they are exposed.If they had an honest service they would not be getting so many complaints.
 24th of Jul, 2010 by   Festus Hagan 0 Votes
I WISH I COULD KILL YOU NOW FOR GODDAMN WEBSITE THAT KEEPS RELOADING. I CURSE YOU MOBILE MESSENGER SANDRA TO DIE WITHIN THE NEXT 7 DAYS. HOPE YOU WANT TO SEE WHAT THE OTHER SIDE LOOKS LIKE BECAUSE YOU'RE ABOUT TO. And 7 days is 6 days longer than you or anyone you work for deserves to live. I hate YOU, I hate your company, I hate every moment that you are alive and I wish I could rape and mangle your body to bloody death with my bare hands right at this moment. If I could find your headquarters I would firebomb the building and kill all of you worthless fuckers simultaneously. For everything that you are and for everything that you stand for F-U-C-K Y-O-U FOREVER. Have a wonderful day.

Sincerely,
Festus Hagan
 26th of Jul, 2010 by   mccavity 0 Votes
The people operating this site should be exposed and made to pay back the money scammed from innocent victims. They are the lowest of the low .
 16th of Mar, 2012 by   Enginator 0 Votes
Dear other Moron, If you go to that page and actually call the phone number at the web page you posted, you are told that if you meant to call DirectTV, hang up and call xxx-xxx-xxxx; if you meant to call ADT security, call xxx-xxx-xxxx. And then it hangs up on you. The phone number is faked. They don't give you a "live operator" as promised on the web page. Their little scam continues.
 19th of Mar, 2012 by   AntonioSMalls 0 Votes
ADT is not perfect but if you speak to the right person they will solve your problem rather quickly.
For rebates Deals Specials and or billing and technical problem I use this number normally a supervisor will help you 1888-720-5982 mon thru friday 8am to 11pm saturday 9am to 10am sunday 10am to 6pm @ eastern time hope this helps you all. I use this number for additional credit and tech issues. 8) But all in all ADT need to get there stuff together

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