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This company charged my credit card after a supposedly free trial and signed me up for monthly fees for discount shopping that I didn't even know about, then they made it impossible to get refunded when I called. So now they are being sued and I am going to call the law firm that is trying to get the money refunded.
Franklin Lemond
Webb, Klase & Lemond LLC
+[protected]
Class Action Lawsuit Filed Against Vertrue, MasterCard, MyLife.com, Oak Investment, and Others Regarding Allegedly Fraudulent “Membership" Fees for Bogus "Savings Clubs"
Lawsuit claims that Defendants profit from charging consumers fraudulent fees for savings club “memberships”
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Atlanta, GA (PRWEB) March 13, 2014
Atlanta law firm Webb, Klase & Lemond, LLC has filed a class action lawsuit against Vertrue, Inc., Adaptive Marketing, LLC, Velo Holdings, MasterCard International, Inc., MyLife.com, Inc., and Oak Investment Partners. The suit states that Vertrue partners with MyLife.com and other deceptive online businesses to trick consumers into unknowingly joining Vertrue’s “consumer savings clubs.”
According to the lawsuit, most club “members” never make use of their savings club “memberships” and cancel their subscriptions immediately upon learning of the fraudulent charges. According to the lawsuit, MasterCard earns fees by processing Vertrue’s charges while knowing they are fraudulent and processing such plainly illegitimate charges violates MasterCard’s agreements.
The lawsuit further states that Vertrue’s parent company, Velo Holdings, and MyLife.com’s investor-owner Oak Investment Partners, which invested $25 million in MyLife in 2007, also participate in Vertrue’s improper practices. The case, Chi v. Vertrue, Inc., et al., was filed in the United States District Court of the Northern District of Georgia, Atlanta Division, on February 28, 2014 and has been given case number 1:14-cv-00614-TWT.
The lawsuit proposes a class action on behalf of all consumers nationally who have been harmed by these practices.
The new complaint alleges that Vertrue’s “savings clubs, ” administered by its subsidiaries such as Adaptive Marketing, LLC, include At Home Rewards, At Home Rewards+, BusinessMax, Cross Country Savings, DealMax, Home Savings Mall, Food and Flix, Getaway and Save, Leisure Exclusives, My Great Deals, Passport to Fun, Passport to Fun+, SavingsAce, SavingSmart, Shopping Essentials, Shopping Essentials+, Simply You, Today’s Escapes, Today’s Escapes+, ValueMax, and Your Savings Club.
The lawsuit states that when consumers purchase goods and services from MyLife.com and Vertrue’s other online partners they encounter confusing, obscured ads for Vertrue’s “savings clubs.” Consumers click through these ads without realizing that they have accidentally “joined” one of Vertrue’s clubs, according to the lawsuit. The lawsuit also states that consumers who accidentally join Vertrue’s clubs are charged recurring monthly fees of $20 or more until they affirmatively cancel their “memberships.” Vertrue’s entire business model is based around this deceptive practice, and Vertrue’s co-conspirators, including MasterCard, knowingly facilitate and profit from Vertrue’s fraudulent activities. The lawsuit states that MasterCard approves such unauthorized charges, and profits from them, even though this violates MasterCard’s own rules regarding protection of private customer credit card data.
The suit asserts that the other Defendants are vital to the improper billing scheme. First, Vertrue transmits a consumer’s credit card data to the related credit card network, which the complaint alleges was MasterCard. MasterCard verifies the consumer’s identity and, the lawsuit states, analyzes the transaction to determine whether it is fraudulent. MasterCard transmits the relevant data to the cardholder’s issuing bank which, if it authorizes the charge, sends a verification message to MasterCard, which then informs the issuing bank that the charge has been authorized, according to the suit. The suit claims that the issuing bank then informs Vertrue of the authorization, at which point the purchase is completed and the issuing bank and MasterCard subsequently “clear” and “settle” all of Vertrue’s charges for that day, at which point the illicitly obtained funds are sent to Vertrue. The suit contends that all the Defendants are well aware of the illegal scheme, but they nonetheless participate in order to obtain substantial transaction fees.
Vertrue is a subsidiary of Velo Holdings, an investment group also named as a Defendant in the lawsuit, that acquired Vertrue in 2007. According to the lawsuit, Velo and Oak Investment, MyLife.com’s senior investor-owner, were fully aware that Vertrue’s business model relied on consumer fraud when they acquired their positions in these online companies. The suit asserts that these investors nevertheless controlled, participated in, and profited from Vertrue and MyLife for years while doing nothing to curb the companies’ highly illegal business practices.
If you have unknowingly joined one of Vertrue’s savings clubs and wish to discuss this action, or if you have any questions concerning this press release, please contact Webb, Klase & Lemond by e-mail at [protected]@WebbLLC.com or by calling [protected]. Webb, Klase & Lemond, LLC is a law firm that practices complex litigation with a focus on litigation arising from wrongful deprivations by corporate and government entities.
This company charged my credit card after a supposedly free trial and signed me up for monthly fees for discount shopping that I didn't even know about, then they made it impossible to get refunded when I called. So now they are being sued and I am going to call the law firm that is trying to get the money refunded.
Franklin Lemond
Webb, Klase & Lemond LLC
+[protected]
Class Action Lawsuit Filed Against Vertrue, MasterCard, MyLife.com, Oak Investment, and Others Regarding Allegedly Fraudulent “Membership" Fees for Bogus "Savings Clubs"
Lawsuit claims that Defendants profit from charging consumers fraudulent fees for savings club “memberships”
Share on TwitterShare on FacebookShare on Google+Share on LinkedInEmail a friend
Atlanta, GA (PRWEB) March 13, 2014
Atlanta law firm Webb, Klase & Lemond, LLC has filed a class action lawsuit against Vertrue, Inc., Adaptive Marketing, LLC, Velo Holdings, MasterCard International, Inc., MyLife.com, Inc., and Oak Investment Partners. The suit states that Vertrue partners with MyLife.com and other deceptive online businesses to trick consumers into unknowingly joining Vertrue’s “consumer savings clubs.”
According to the lawsuit, most club “members” never make use of their savings club “memberships” and cancel their subscriptions immediately upon learning of the fraudulent charges. According to the lawsuit, MasterCard earns fees by processing Vertrue’s charges while knowing they are fraudulent and processing such plainly illegitimate charges violates MasterCard’s agreements.
The lawsuit further states that Vertrue’s parent company, Velo Holdings, and MyLife.com’s investor-owner Oak Investment Partners, which invested $25 million in MyLife in 2007, also participate in Vertrue’s improper practices. The case, Chi v. Vertrue, Inc., et al., was filed in the United States District Court of the Northern District of Georgia, Atlanta Division, on February 28, 2014 and has been given case number 1:14-cv-00614-TWT.
The lawsuit proposes a class action on behalf of all consumers nationally who have been harmed by these practices.
The new complaint alleges that Vertrue’s “savings clubs, ” administered by its subsidiaries such as Adaptive Marketing, LLC, include At Home Rewards, At Home Rewards+, BusinessMax, Cross Country Savings, DealMax, Home Savings Mall, Food and Flix, Getaway and Save, Leisure Exclusives, My Great Deals, Passport to Fun, Passport to Fun+, SavingsAce, SavingSmart, Shopping Essentials, Shopping Essentials+, Simply You, Today’s Escapes, Today’s Escapes+, ValueMax, and Your Savings Club.
The lawsuit states that when consumers purchase goods and services from MyLife.com and Vertrue’s other online partners they encounter confusing, obscured ads for Vertrue’s “savings clubs.” Consumers click through these ads without realizing that they have accidentally “joined” one of Vertrue’s clubs, according to the lawsuit. The lawsuit also states that consumers who accidentally join Vertrue’s clubs are charged recurring monthly fees of $20 or more until they affirmatively cancel their “memberships.” Vertrue’s entire business model is based around this deceptive practice, and Vertrue’s co-conspirators, including MasterCard, knowingly facilitate and profit from Vertrue’s fraudulent activities. The lawsuit states that MasterCard approves such unauthorized charges, and profits from them, even though this violates MasterCard’s own rules regarding protection of private customer credit card data.
The suit asserts that the other Defendants are vital to the improper billing scheme. First, Vertrue transmits a consumer’s credit card data to the related credit card network, which the complaint alleges was MasterCard. MasterCard verifies the consumer’s identity and, the lawsuit states, analyzes the transaction to determine whether it is fraudulent. MasterCard transmits the relevant data to the cardholder’s issuing bank which, if it authorizes the charge, sends a verification message to MasterCard, which then informs the issuing bank that the charge has been authorized, according to the suit. The suit claims that the issuing bank then informs Vertrue of the authorization, at which point the purchase is completed and the issuing bank and MasterCard subsequently “clear” and “settle” all of Vertrue’s charges for that day, at which point the illicitly obtained funds are sent to Vertrue. The suit contends that all the Defendants are well aware of the illegal scheme, but they nonetheless participate in order to obtain substantial transaction fees.
Vertrue is a subsidiary of Velo Holdings, an investment group also named as a Defendant in the lawsuit, that acquired Vertrue in 2007. According to the lawsuit, Velo and Oak Investment, MyLife.com’s senior investor-owner, were fully aware that Vertrue’s business model relied on consumer fraud when they acquired their positions in these online companies. The suit asserts that these investors nevertheless controlled, participated in, and profited from Vertrue and MyLife for years while doing nothing to curb the companies’ highly illegal business practices.
If you have unknowingly joined one of Vertrue’s savings clubs and wish to discuss this action, or if you have any questions concerning this press release, please contact Webb, Klase & Lemond by e-mail at contact@WebbLLC.com or by calling [protected]. Webb, Klase & Lemond, LLC is a law firm that practices complex litigation with a focus on litigation arising from wrongful deprivations by corporate and government entities.
The complaint has been investigated and resolved to the customer’s satisfaction.
Mylife has charged my credit card to renew a subscription i never wanted to renew. I called and was told it is automatically set up to take the renewal fee unless you check it off not to. If this was stated clearly and not hidden this would have never have happened and not only to me. What a practice up stealing from people!
Really lame bait and switch type website. They suck you in saying you can create a free account but you can't really do anything with the free version. Then they barrage you with premium upgrade offers. Dont they get it. Why would i want to pay a premium when their free service is so bad! Either offer quality free content or dont, but dont mislead people. I will never do business with them just because of their deceptive marketing!
Crap website, you pay a separate fee for each small feature and then you don't get any real profiles on anyone. If you change your name you still get the same results of people who searched for you, how is this possible unless it is just a scam. Then even if you just pay for a set prescription, they automatically start charging your card at a higher rate in advance for every month after that. Total scam. Dont waste your money like I did!
Mylife.com advertises that you can search who is looking for you/searching you on internet and says it is free.
But it is not free. First they ask you to register and then they ask you to pay by credit card etc.
Mylife.com advertisement is not truthful. Mylife.com searches are not free. You have to pay money.
False advertising.
This webiste does not give full details of what you get when you order online. Every time that anyone goes from one to the other in same website they charge extra for it and the original charge is already a hundred dollars. DO NOT GIVE THEM ANY BANK INFORMATION OR THEY WILL AUTOMATICALLY RECHARGE YOUR ACCOUNT! They are crooks and very deceptive.
Registered for a 3-month period, didn't realize they took the whole 3 month payments at once. But then later I tried to log back into my account and originally I didn't provide a login/password, was never asked of me, so I was unable to log in and requested them to send me my password, well it's been 24 hours and nothing in my email. Hope they enjoy my $23+! This website sucks! Everyone just needs to use Face Book!
This website aggregates information from other websites and invades your privacy by making it "available" to others. Really difficult to have information removed, and it's really just a scam to get your email address for the most part. If it comes up with a listing for someone and you "join" to see more, it makes you submit your email and then says you have to pay for more information. SCAM.
Agreed to pay one price for services and they take out a lot more money and continue to take other charges.
We need to contact the State Attorney General or Consumer Protection or a private attorney to file a class action suit. I have never been scammed like this. They are smooth, unethical and conning a lot of people out of money. Wait until a year after initially being scammed. They send an e-mail stating that they will be billing your credit card or PayPal next year too. Where does PayPal fit into this scam? Any recourse?
I recently found my name on MyLife, , I have never signed up for an account. Yet they list my name, , , my wifes name, he relatives and worse our home address, right down to the city, street and number.
This invasion of peoples privacy is dangerous and should be made illegal. This is a very unethical and unsavory business.
Do NOT and I mean DO NOT sign up to this website. They are a scam. They make you sign up just to find out the information your looking for. You have to sign up for a membership is taken out of your card every month. You have to call the company just to cancel your account and threaten lawsuite just to make it happpen. Please do not sign up for this or you will be taken!
I originally signed up for a one month trial subscription and have been charged twice so far, unauthorized for that matter. I even went so far as to have my bank reverse the charges for the unauthorized debit to my account, even changed my debit card to prevent any further unauthorized charges to my account, and mylife.com was still able to access my bank account even after the bankcard change. I am livid!
When accessing my profile to update my profile photos I get the attached screen which returns 3 - 4 times then freezes the browser which after about ten seconds crashes and quits.
from facebook add, opened link, signed up, entered cc info, logged on, ie.explorer quit. unable to log back in site, chose forgot login info-send to email, checked email nothing sent after site said it sent info login etc... charged my account and now cannot access acount. called my life phone# they will not respond!
I joined mylife.com to update addresses from friends for high school reunion. I was able to access the site before I paid when I was a free member, but after I paid then I could no longer access the site. It comes up inoperable action. I am upset. I am angry that I paid money and then I am not able to use the site. I think I have been scammed.
MyLife.com has published my personal, private infomation on their site without my permission, and has invaded my privacy. I would like to see them shut down and fined for their actions, which I consider unlawful!
Mylife is a scam, a rip off do not put your info in the boxes because they will sell you out and rip you off. THEY SUCK.
Class Action Lawsuit Interested? or Have a class action lawsuit already against mylife.com? email me at mylife.comlawsuit@hushmail.com
I signed up for 3 months and was charged for 12 months, 3 months for $8.95 a month, a total of $26.85. You charged my account for the 12 month option. I DO NOT WANT 12 MONTHS so I would like the $68.55 returned to my banking account.
I was paying for 3mos. and when i looked at my statement it was 107.40, if it cost that much just cancel my membership.
I signed up for a fixed one-month search deal and within two weeks I was charged an adiditional $18.95 and $16.95 for [censored] automatic renewal. I called and got the runaround by some ditz who kept trying to sidetrack me and read from a script. Stay away from these scammers. They should be put out of business.
im suppost to b a preimum costumer n get every thing if i buy sumthing. well i did and im not getting what they said! its ###! i want to know how to get a hold of them personaly cause they are not standing 4 what they told me!
mylife.com listed my mother as a contact on my account and that she was a member since aug. 11, 2011. I know this is not true because my mother died a year before i got a mylife.com account.
They offered me a onetime free viewing of mylife.com, and then double charged me over $100.00 dollars after I entered the site. This site is a ripoff.
Was charged 60.00 then 19.95 every month after for nothing very rude trying to cancel. Never signed up for this.
Want to cancel "account." Phone number for doing so, [protected] is never answered. Cannot contact this company.
i joined the website to see who was searching for me and now after they took my money i think it was 29$ I cant even log in anything i get a error msg email validation error
Website initially stated onne charge, and then billed for more.When routed to thier service website, it showed different rates, verymisleading.
They will not stop taking money from my account . They told me it would stop and they have continuied to steal money out of my account. This is a crime and they are doing it in the clear light of day! They need to be stopped and refund the stolen money back!
Sadly, I did not look at reviews first and signed up for the "7 day free trial" period only to find out within half an hour that they are deceptively enticing people into a paid membership and then refusing to cancel as offered on their website. This is March of 2015, did the class action lawsuit ever happen? Why are these people still able to scam unsuspecting people through their fraudulent business practices. I checked with the BBB and they have the highest rating possible? I just filed a complaint against them and am curious to see what happens.
I just found my info as well and I'm VERY private with my information. I never use my real name or DOB but yet they have it. I just filed a complaint with the FTC and the BBB. Maybe, hopefully, one of them will do something about this. I suggest you do the same.
Thank you for this information, I am contacting the lawyer. Currently I have been on hold for over an hour waiting for "customer service" with MyLife, there were 3 calls ahead of me when I started, now there are still 2. I can hold on for another hour, but wow. Horrible. I hope this law suit shuts them down.
Please add me my E-Mail eleslie58@gmail.com and edlesl206@hotmail.com and MAJPAIN247@AOL.COM BASHFUL1681@gmail.com. They will remove my info nor my wife info.And will not remove our personal info as we both requested.We would like to be added to this Lawsuit.
Who gives them the right to put ones age and cities one lived in online for everyone to see? I'd think this is severe violation of private information. If this is legal this should be prohibited. How did they get the information anyway?
My profile has not been taken down so I want to sue
email me at mylife.comlawsuit@hushmail.com
Check your spam folder
previous post is in wrong place. Should be under raza.com compalint by another poster.
raza.com a Pakistani company that also does heavy sponsorshp of Indian tv serials on zeetv/sony tv/star tv etc. and uses Indian tv soap actors to promote itself. Some sing songs like raza raza raza.com ...I am tired of hearing it. A Pakistani company is making money off by using Indian tv soap actors.
gkenigmatic eaxctly. That lead me to believe that it was free. Atleast just a 1 name. Well "find out... .
Who can be searching for you? males or females.
But when I typed in my info. It di dnot give me the location of the person who is searching for me. You know so I did not saw the location.
There are only 2 sexes ususaly searching - male or females. So that is very vague.
That line "find out who is searching for you free" lead me to believe that they will give names/locations but that was not so hence the frustration. I typed in my info and then It searches but I have to pay for membership.
They should say something like "find out who is searching. They should not say "free." That will make it clear.
Does poster lovefist gets money for "trying his level best" to insult posters?
Is it a job for you? How much money are you getting?
Or you just get a high from insulting posters?
or are you a troll?
Which one is it?