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2.1 372 Reviews

MyLife Complaints Summary

99 Resolved
249 Unresolved
Our verdict: When using services from MyLife with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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MyLife reviews & complaints 372

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N
2:46 am EDT

MyLife Terrible place

Every month I get charged by them. Going to cancel my account. I don't understand why this website was created and what exactly I pay for. I don't like they have my personal information and that anyone can come and leave a bad review about me. For no reason. There are many people with bad intentions and they can do anything. No one checks the information they provide. I mean whether it's true or not. The website just publishes that.
I think it's the worst place for everyone at all.

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E
5:54 pm EDT

MyLife mylife.com unethical and inappropriate

Ridiculous. MyLife creates those "public" profiles for people unauthorized with all of their personal information culled. And the kicker is that when you send an email requesting removal as is recommended via some privacy sites, they apparently give you a negative 'rating' review. Or should I assume it's purely coincidental that it's the same day as the email request was sent that a negative rating was added anonymously to not be friends with this person. So childish and appalling for anyone concerned with online security.

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6:51 am EDT

MyLife Do not sign up

Can't say I was happy when I got an email from them stating there was some information about me on this website. Someone gave me ratings and I still don't know why.
To see your personal information y should join this website. It's not for free, of course.
After I did, they start charging me every month, even though what I really needed to do is to ask them to delete information about me and then I was going to cancel my membership.
I found the information, but there was nothing I wanted to hide. In short, there was almost nothing. The only negative thing I had with them is their rating system. People who didn't know me liked or disliked me. Why? How? What's the point? How should it bring benefits? Strange...

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K
8:39 pm EDT

MyLife personal information available

I sent this company an email requesting my information be removed from this website because I didn't feel that my name or address should be available for just anyone to see. They refused saying that my information could be found with "a quick google search ". I did a quick google search and sent the other website that had my information available emails requesting they remove my information. They have complied. This company still refuses. I have tried calling only to be hung up on. They expect you to pay for a service to hide your information when they know there are predators out there. I am a victim of a stalker already. They make it easier for the stalker to find me again. This company should not be allowed to do this!

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DeeTee
, US
Sep 07, 2017 11:21 pm EDT

I requested mylife to take down my all sensitive information from internet. I am already a victim of credit card fraud, stalking. I complaint over the phone they said it will take up to 10 days, but my information still there. Then I email them by requesting to remove my information they replied they will reply in 24 hours still nothing there. These are my sensitive information, I never give them my information or permission. They are just helping scammers and stalkers. I had to change my phone number for them.

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Fuk you
, GB
Aug 16, 2017 2:10 am EDT

They have changed how I have spelt words to make me look stupid. I am fuming and totally agree? Wtf

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F
Fuk you
, GB
Aug 16, 2017 2:08 am EDT

They address a disgrace and I am fuming.. I am the director of a business and they have got all my personal information.. I am livid...

Frredom of information act

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J
9:00 pm EDT
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MyLife unethical behavior

Mylife.com has put my personal information such as date of birth on full display. They are now claiming that I have some negative report and I need their help to get it removed. What a scam. How do I get them to remove my information and make them stop bothering me? When I search the web, it is suggested that claim your profile and remove as much information as possible. But there's no option of claiming your profile. Please suggest how to make them disappear from the face of the earth. Please sign me up if there's any class action lawsuit against them to make them disappear.

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10:01 am EDT
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MyLife my profile

I saw that you have a detailed profile on me, gathered and exposed without my permission. When calling your customer service I was told that I'd have to actually pay the company to have my name removed. There is no other name for this kind of business than extortion. I will follow up with the proper government channels to make this stop.
Claudine Giacchetti

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1:55 am EDT
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MyLife wrong info provided/wrong picture that I did not put

There is wrong information that is put on this site about me discreditin my character, my income, job. I would like it removed asap under the applicable law. Someone put their pic up that is not me. I feel as though my identity is being stolen. And would like my name removed from your searchengine.

My email: [protected]@gmail.com
Christopher Seals
11/30/70

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A
7:43 pm EDT

MyLife unauthorized charges on my account/unethical behavior is a scam

This website is not only a scam with false information or no information but they stole money from my account and tried to say that I authorized it! The rep Marvin said I paid $14.95 to look up my own information. Bogus! Why I said would I do that? All they do is direct you to another site to pay even more money. It was supposed to be $1 and I got nothing for it I told him. The person I was looking or had the wrong info and I couldn't find anything useful. He wouldn't refund my money just cancel any further charges. Lawsuit in the making.Further charges for what? I'm Angry!

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1:33 pm EDT
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MyLife unauthorized credit card charges

I signed up for MyLife.com in January of 2017. I utilized the service to locate the correct address for my youngest brother. Once I obtained the information, I quickly forgot to immediately cancel the account. In February, my bank advised of an unusual activity on my card, a charge for $21.95 from a company in the UK. When I asked for the name of the company, I was informed that it was MyLife Inc. I called the phone number given on the MyLife web sight, spoke to a person for whom English was not their first language and told this person that I wished to cancel my account. I was given a confirmation number for the cancellation, #[protected], and was assured that no further charges would be placed against my credit card.Since that time, three additional charges totaling $65.85 have been charged against my credit card for MyLife. I called and spoke to another person at the number given and stated that I wanted my account canceled and a refund for the $65.85 that was charged. The person to whom I spoke offered only $21.95 in a refund.

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9:36 am EDT

MyLife customer service: won't allow updates or missing info to be added to my profile

William Carter. DOB 5/24/66. [protected]@yahoo.com zip-78130
You are giving access to incorrect, missing information and the like with no way to adjust or amend certain profile parts! I have called and was told at this time you won't adjust or can't. I'll go into details but first the latest call was on 6/2/17 at 9:08 central time. I have many licenses and certifications from, DOD, NRC, AWS, ASNT, The Texas Health Department, and the list goes on and on. Was told you had no way to up date this category. This is lazy, miss leading and negligent in your part, leaving you open to a class action or regular law suit.
Also you won't add property owned, won't correct or amend criminal records and so on.
Regardless I'm mailing you the extensive data and there better be amendments and additions to my profile. It will be notarized and sent registered mail. If I don't see program changes or profile changes, it's on.
I suggest you quite messing with me or us. You and your like will have to deal with the repercussions.
Its so irresponsible of you're company to not correct profiles when you get new information your limited resources don't find.
Pissed in Texas,
W. Carter

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4:01 pm EDT

MyLife charges

I received an email for MyLife and this suppose to allow you to control what the social media says about you, also any derogatory credit remarks.
I received an email stating I could come back and try for 8 days premium membership for $1 not exactly forth coming it is $2 dollars and they charged me on my bank card international fees. None of the information is up to date on it and you receive enormous message that are not even true about credit or who is exactly searching for you.

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1:35 pm EST

MyLife all my information still on all the websites they promise they will be taken out do to my safety and protection my daughter high rank military

I paid for this site to help you to keep all your information from being expose into the Internet and it been 3 woks and they had promise me with one click they can do it over by their end while we speak and it is still all over the Internet and vie have paid them already... Ave have them recorded promising me all the things they can do for me with what they are charging me so I accepted and gave them my credit card info.. Than I told them that I too have them recorded they got upset and that I had no right to record them, and that's when I told them your recording me so why cant I record them they promising me stuff and I'm giving them my information and my credit card over the phone I need my protection and prove too... so here I am with my info and prove that they are not keeping their side of agreement... # acct [protected]

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10:10 pm EST

MyLife unauthorized credit card charges

Was looking up an old friend and found a profile on this Mylife site. They actually had enough info on her that I started clicking. At some point, since my friend was on there, and she used to be very particular about where she showed up on the web, I decided to test out the service, for which they wanted a dollar. I should have seen it coming, but I did not!

I put a note in my calendar to go back and find the way to decline becoming a premium member, and according to the site, I was not. But my bank had received two charges, one for a "Privacy Pro" for $44.85 and another for "PPL Search" for $50.85. I went back and tried to find evidence of this sale and did not even find the products or the prices. I took a screengrab of the website account page, the day after the purchases were charged (Feb 07, 2017), and there was no clear indication that I had bought something

As an unwitting customer, words that come to mind are scam, click bait, unscrupulous, corrupt, scoundrels, no integrity, thieves, criminals, crooks, fraudulent... you get the picture.

I'm glad most websites I visit are real businesses. This will serve as a reminder that I should not be so trusting.

My bank said they can help me retrieve the funds.

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5:23 pm EST

MyLife quality & quantity of search, excessive billing, cancellation

1/31/17 - After completing application I searched for information on a person. During the search there was an indication that a great deal of information was found. When I began reviewing the information there was very little information found and that information was outdated. I am disappointed in this service.

Then, upon reviewing my bank statement I find that I have been billed for the entire year. I had requested monthly billing.

I request cancellation of this service and a refund of my money.

Steven Sage Attorney at Law - [protected]

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12:15 am EST

MyLife unethical behavior/invasion of privacy

When I look up my own name on the internet I see that a site called MyLife has posted information about me! I know nothing about this company. I have never given them any information about me...yet they have posted very boldly on the internet my name and lots of information about me that is true and untrue...things I would not share with anyone... on the internet for the world to see...and this is without signing in and "looking me up"!
Who are these people? I am furious! they have posted a birthday, names of relatives, an age, a political party.
There is a place where you can click to '"edit information, but when I click it I am asked to pay for a membership! What? they want me to pay? What a scam!
Please please, there must be a way for me to protect my privacy. I want my information off of this site! Please help!
TW

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2:19 pm EST
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MyLife email spam

I have received no less than 1343 emails from this company in less than a year. They are demanding money for them to stop.

They act, without my authority, by spying on a former girlfriend by searching for her online presence. She is also receiving their reports stating I'm "looking" for her (or "investigating") her.

I'm not, the emails sent to her and to me are totally false. Further they imply I'm stalking her. Thus damaging to my reputation.

MyLife is acting in a manner that may not be legal. Please stop them.

Thank you,

Ulrich Witte

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Billy Jack Long
, US
Jul 18, 2017 5:12 am EDT

I can see why people could get suckered into MyLife.com. But in my case, I felt victimized not even wanting to get involved in it. I do investigations as part of my work. Basically, I use two services: Google and a private security agency. It was the private security agency that clued me in that MyLife.com was spying on me. Hey, I own my own company and I do some private investigations. I've had a couple of people arrested for the things I've discovered. But I'm just a little fish in a big ocean. The funny thing is their spying didn't really uncover much of anything. They never had the city I live in correct (and my home phone and company are listed in the public phone directory). They said they had uncovered things about relatives who said I did certain illegal activities in the past three years that will require me to hire a lawyer. I called my local county sheriff's station if there is a warrant out for my arrest. I told them what MyLife.com said about me. The deputies laughed it off. "You're one of the straightest shooters in this town. If there is a warrant out for us to arrest you, we know where you live." The accusing relatives were my ex-wife (divorced in 2006/she cut off all communication with me in 2010), my late sister (who died in 2009), my late mother (who died fairly recently and was suffering from dementia for the past three years up to her death), and a "brother" they claim who knows me well (but isn't my brother and I never heard of him). As soon as I knew about all this I began to take it upon myself to get MyLife.com out of business. They have no reason to do what they do.

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Jeff B in Michigan
, US
Jan 25, 2017 1:38 pm EST
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Go to the following page which was just launched in Facebook

Those who are wronged can gain greater visibility in a large social media website, by sharing your story there.

https://www.facebook.com/groups/153901968442372/

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J
5:58 am EST
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MyLife hacking into linkedin account that is under a privacy setting on linkedin

MyLife is an attempt at a business model to use predatory techniques to use public and private record humiliation as a means to extort money from the uninformed public who do not understand their rights to privacy.

The actions of MyLife can lead to loss of financial security by virtue of hackers creating shadow identities to access credit, your financial accounts, and use the veil of personal humiliation to extort money from you to clean up the data they have hacked, much of erroneous by some reports, and much of it private.

I have filed a complaint with my state attorney general and am pursuing similar complaints in all states because MyLife broadcasts this data nationwide.

If you are unaware of the aggressive predatory tactics of My Life, I invite you to search your own name and be amazed at what they are compiling on you, some from public record, but on an over reach, to publish sensitive data on you which is exemplified by the data fields they use on their Report Out on your individual name.

A class action in each state is sorely needed to shut down THIS website, and others like them. If you have concern for your privacy, go to the consumer protection area of your State website and start fling complaints.

This is a growing epidemic and so far, only a few states have put hand slapping regulations in place to stop it.

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Pam01
, US
Jan 29, 2017 12:49 pm EST
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How can we become part of the complaint or lawsuit?

J
Author of the review
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Jeff B in Michigan
, US
Jan 30, 2017 5:46 pm EST
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Replying to comment of Pam01

File your complaint with your State Attorney General, in their Consumer Protection Dept.

You can also file the same complaint in California where Mylife is headquartered.

Subsequent complaints can be filed in all 50 states because Mylife is national and sharing your private data for sale and profit.

The world wide web offers foreign countries your data. I am uncertain how any legal action can be taken there.

What state are you in?

ComplaintsBoard
L
11:52 am EDT

MyLife Site refuses to delete my personal and private information from the internet.

I have been trying for years to get my personal information off of the Internet. I was forced to leave my home in California due to a violent stalker of two years. During that time I was beaten, threatened, and promised to be killed one day. He also did the same to my dog and always threatened to kill him.

I must have my personal information deleted from the Internet.
My name is LaDonna Elliott Courey. I live in Newburgh, IN. Age 54

Please someone help me!

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1:38 pm EDT

MyLife fraudulent locator service

Over the last few days, I have searched for 11 people on their service. They found all eleven people, along with their addresses, relatives, and phone numbers (or so they said). Only one big problem here. All the people I searched for are either my relatives or close friends that have been dead for 10 years or longer. I know for a fact that they certainly aren't at the addresses that are supposedly available (for a fee), and obviously do not have phones.

Fortunately, I spent no money with these jerks. This is just to serve as a warning to any unsuspecting people. It's a fraud!

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3:49 am EDT

MyLife fraudulent business practices

I went online to check information about a client (05/29/2016) and it claimed that I would get a FREE report, but when I clicked over to see the information, it is anything but free.
The legal definition of free is "to make available" and "unrestricted"; costing nothing; gratuitious".
From all indications of this website, the company is a fraud and should be charge criminally for theft by deception and wire fraud.
It is my intent to file criminal complaints with the United States Attorney for the Southern District of Arizona and the Arizona Attorney General about this company.
I strongly encourage all persons who have had complaints to do the same in their state and federal district.

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MyLife Customer Reviews Overview

Mylife.com is an online platform that provides individuals with a wide range of tools to manage their online presence. The website offers services such as background checks, contact information search, reputation monitoring, and social media management, among others. Mylife.com reviews indicate that the website has a user-friendly interface that simplifies the search process. Many reviewers praise the website for offering comprehensive and accurate information that helps individuals protect their identity and stay informed of their social media presence.

Several positive reviews emphasize the convenience of using Mylife.com. Customers particularly appreciate that the website is easy to navigate, and that the search results are organized in a clear and concise manner. Other reviewers attest to the depth of information that the website provides, including details on criminal and court records, and even sexual offender data.

Many Mylife.com reviews also highlight the level of customer service that the website offers. The company's support team is praised for their promptness and willingness to help customers resolve any issues that they encounter. Several customers have expressed contentment with the support team's responsiveness and ability to assist with inquiries or concerns.

Overall, Mylife.com reviews suggest that the website is a valuable tool for individuals seeking to secure their online presence. By providing comprehensive information and offering a user-friendly interface, Mylife.com helps its customers stay informed, monitor their reputation and safeguard their personal information.

MyLife In-depth Review

Website Design and User Experience: The website design of MyLife is clean and user-friendly, making it easy to navigate and find the information you need. The layout is intuitive, with a search bar prominently displayed for quick access to search for people. The overall user experience is smooth and efficient, ensuring a hassle-free experience for users.

Range of Services and Features: MyLife offers a comprehensive range of services and features to cater to different needs. From basic background checks to detailed reputation reports, the platform provides a wealth of information about individuals. Additionally, it offers tools for managing and monitoring your own online presence, such as removing unwanted information and controlling your privacy settings.

Accuracy and Reliability of Information: MyLife strives to provide accurate and reliable information about individuals. The platform aggregates data from various sources, including public records, social media, and user-contributed information. While the accuracy of the information may vary, MyLife takes measures to verify and update the data regularly, ensuring a reasonably reliable source of information.

Pricing and Subscription Options: MyLife offers flexible pricing and subscription options to suit different budgets and needs. Users can choose between monthly or annual subscriptions, with the latter offering cost savings. The pricing is transparent, with no hidden fees or surprises. Additionally, MyLife provides a free basic membership with limited access to certain features, allowing users to get a taste of the platform before committing to a paid subscription.

Privacy and Security Measures: MyLife takes privacy and security seriously. The platform employs industry-standard encryption and security protocols to safeguard user data. It also allows users to control their privacy settings and choose what information is displayed publicly. MyLife is committed to protecting user privacy and ensures that personal information is handled in accordance with applicable laws and regulations.

Customer Support and Responsiveness: MyLife offers excellent customer support and is highly responsive to user inquiries and concerns. The support team is knowledgeable and helpful, providing prompt assistance whenever needed. Users can reach out to the support team via email or phone, and the platform also provides a comprehensive FAQ section and user guides for self-help.

Reputation and Trustworthiness: MyLife has built a solid reputation for being a trustworthy and reliable platform. It has been in the industry for many years and has garnered positive reviews from users. The platform is committed to transparency and ethical practices, ensuring that the information provided is accurate and up-to-date. MyLife's reputation speaks for itself, making it a trusted source for personal information.

User Reviews and Testimonials: MyLife features user reviews and testimonials, allowing users to share their experiences and insights. These reviews provide valuable feedback and help prospective users make informed decisions. The platform also encourages users to leave reviews, further enhancing its transparency and credibility.

Mobile App Functionality: MyLife offers a mobile app that extends the platform's functionality to mobile devices. The app is well-designed and user-friendly, providing a seamless experience on the go. Users can access their accounts, perform searches, and manage their online presence conveniently from their smartphones or tablets.

Additional Resources and Benefits: In addition to its core services, MyLife offers additional resources and benefits to enhance the user experience. These include educational articles, tips for online safety, and tools for managing online reputation. The platform goes beyond providing information and strives to empower users with knowledge and tools to navigate the digital world effectively.

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Phone numbers

1888 704 1900 +1 (310) 571-3144 More phone numbers

Website

www.mylife.com

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