My Perfect Resume
reviews and complaints

DO NOT I repeat DO NOT use this company. My credit card has been hit every month since September 2015 when I used their service for the first time. They have continued to charge my credit card. I NEVER gave permission for any other charges except for the first time. When I called to discuss this issue, I was hung up on. I had to have my credit card suspended by my bank so they can no longer charge my account. What a bunch of low life losers!
I own a business myself and would not think to STEAL from those I did business with. I also am filing with the Attorney General in their state to uncover these liars. Shame on you "MyPerfectResume".

What every you do, DO NOT use my perfect resume... They are not clear on the service they provide at all. They make it seem that you pay a one time fee which is minimal $2.95 to create a resume... this seems ok so yes I will pay that... until one month later they hit you with a $50.49 charge which apparently is a subscription I signed up for! What an absolute joke! Who the hell in their right mind would use a service like this... Don't be fooled by the very cleaver and sleekide set up this company has running! If you are not wanting to spend $50.49 a month to create what you believe is a one time fee of $2.95 just stay well away from this website all together.

I used their service, found a job and decided to cancel my subscription before the trial period was over. But the next month I noticed they charged my credit card and took $36. I sent them a messages, but their replies made no sense! It was like I was talking to wall or something. They assured me they never charged me, because my account was successfully cancelled. Their said all they could do is refund me $1! That wasn't even funny! They actually stole my money and it's not funny at all! Few days ago I checked my bank account and discovered that I was charged again! I am so sick of it! This company is a total scam!

I think my customer number is [protected] On the 3 December I was making a resume so I look for a site to make one. This advertise for free resume and when you do one with them they charge you over 1 dollars Fine I decided to go along I only needed 1 resume 1 time and yesterday I got heavily charged again $51.55 for what reason? I didn't ask for anymore service from the company. I think this is a scam, I can see all the complain about this company. I want a refund as to settle my complain. My Email address is. [protected]@hotmail.com

when I signe d up to create a resume - it was not mentioned that there were on going charges for this service, , as soon as it was brought to my attention I canceled this and actually never completed the resume. paid the initial 2.98 but that is all I ageed to pay--now they are attempting to take more money off of me..i notified my credit card company and am waiting for them to remove this charge. Pauline Wright

I built a resume using the FREE RESUME service that is offered on the Internet. When I went to print it out I had to pay the fee of $3.95. I used a credit card number to pay this amount however I have noticed that my credit card has not been continually charged up to $54 per month now without my authorisation. I would like to request that all the debited amounts be refunded as I have never authorised these debited amounts. As the amount have been put onto a business credit card, it has taken a while to be picked up to see that there was an automatic debit occurring. There has been no communication or follow up from MY PERFECT RESUME and this service was only used once. Your immediate attention is required to this matter.

I do not have regular access to a computer so I am wary about any purchase on the internet. And in this case, I was very circumspect about the additional offers attached to the purchase of a single resume format from above website. I remember reading an offer to a subscription to a jobalert service, which I DECLINED. I was not made aware of any other vendors linked to this sale of a resume format so I do not know what incurred these two charges on 14 and 27 Nov, several weeks after I had concluded my original purchase! I request a refund of $95.69, the total amount extracted from my visa card as of 27 November 2015. I request that my account and the information therein be removed/deleted from the client list of the website. I invoke that my experience with the above website serve as a cautionary tale to their future clients.

I used this site to revise my resume, I was promted to pay 1.32 USD for the service which was rendered to me. I noticed on November 23th that 55.36 USD was taken from my saving account without my knowledge, I sent in a written complaint to my bank and ask them to dispute this transaction. I was told by my bank that the payment was pending and they couldn't anything until my perfect resume receive the funds on their end, I would like for my money to be posted back to my account because I wasn't told about any hidden fees. I will take the next step to report this company as fradulent to my bank which in return will go after all responsible parties. My name is Mehdi Hassani and the recorded num on my bank transaction is as follows [protected].1122

I decided to update my resume for my current employer and came to this site to get a template. The advertisement was clear (or so I thought) that I would get billed a ONE time fee to access said template. I proceeded with the download, assuming that what I saw online was correct and that I would be billed a one time access fee of $1.95. Fast forward to today. My husband discovers that we're being billed $38.50 for a monthly subscription, something I did NOT sign up for. So we call the company to inquire. The first girl I speak to insists that the website is clear and that when I entered my credit card information, I agreed to the terms of the agreement. I kindly advised her that the site is NOTclear and does not specify that if you download a template for $1.95 you are also agreeing to a 14 day trial that you have to cancel later. What the website indicated is that I had access to my template from their site for 14 days. IF I had signed up for a 14 day trial...why would you charge me $1.95 for a template? That doesn't make sense. Secondly, I never received an email confirmation outlining those terms and conditions; something I pointed out to the customer service reps. The first lady didn't address that. The second agent, who was a very sarcastic and rude man, advised me that it would have gone to my SPAM folder. To say that this information ignited me is a bit of an understatement. I have never received email confirmations regarding memberships in my SPAM folder. WHY? Because most people do not check SPAM folders for such pertinent information; which I think is something this company anticipates. HAD I known to check a folder where Trojan horse emails, advertisements, and urgent requests for supposed singles looking to mingle go to die...well, I guess I would have received the notice that my credit card was going to be billed. Funny thing...they can't send the email confirmation outlining the membership details and opportunity to cancel to the inbox but every single email regarding cancellation was there! The customer service agent who FINALLY helped us get the full refund of $71.00 is an exception here, but this company is full of liars and thieves. I will NEVER do business with MyPerfectResume.com again. Buyer beware this company shadows its information with tricks and deceptions. DO NOT do business with them. And if you do... check your SPAM.

Stay away from this site and company! I used this site to create a resume. Little did I know that this company fools you. I looked at my bank statement and saw monthly deductions of $35.80. I never approved of anything of this sort. I never received a email saying I was subscribed to the website and I never received an email saying that I will be charged monthly. This is a bad way to run a business. They are stealing from me and will soon steal from you! I called to get this resolved and had no luck. Customer service has been a really bad experience.

This website, its practices and methods are very deceiving and purposely designed to trap people into an automatic, continuously indefinite monthly charge. I was contacted by m. K, because she had used the service to help her write a resume. She is a student, with no money, looking for work. She went to the website “my perfect resume”, for help with her resume, and paid the fee, about $3.00. She thought that was it, for her one time use. Around 2 weeks ago, she noticed a charge of $34.95 on her account, and didn’t know what it was for. After researching, she realized it was a fee from this place. Not only that, this was the third charge of $34.95! At no point did she get an email or any notification that these charges were being made to her account. So she called the customer service number, and they agreed to remove the last month’s charge. The representative told her that they would speak to a supervisor about the other two charges. A couple of days later, m. K. Received an email telling her that she would not receive a refund for the other two months. At that point, m. K, (understandably upset at losing so much money for nothing), asked me to serve as her representative, to see if they would act in “good faith” and remove the 2 charges. I did some research through internet searches and the better business bureau. All the red flags are there about their deceptive, and abusive business model, as they entrap the innocent and naïve people who are just trying to find a job. I called this number: [protected]. A lady with an accent answered. I had to ask to speak to a supervisor 5 times. Finally, “abel” came to the phone and identified himself as a “floor supervisor”. Later, at the end of our conversation, I asked for his employee i. D. Number for reference. He told me that he would not give me that for “safety reasons” and that it was “company rules” for safety. Interesting, isnt’ it? Afraid for your safety for an id number? I explained the situation to abel, the reason for the call, and asked, very politely, for a refund of my client’s two monthly charges. I also asked him why anyone needs to have indefinite, automatic monthly resume writing services. He answered that the website is not only designed for use, the charges are for the availability of the service, whether you use it or not. So I asked him” if I got a macy’s credit card, bought nothing each month, should they be entitled to charge me, because the store is there and available for me to use it?” his answer to that was that their service is just like costco, where you pay for membership. I pointed out that costco is a finite, one year membership fee, and that you agree to it, and do not give them your credit card number for them to syphon any money out of it automatically each month. He also told me a couple of times that the company does everything legally. Which may be true, but it is unethical and predatory! He seemed to have an answer for everything, so these complaint calls are obviously nothing new. Anyway, he was not helpful, nor empathetic, but asserted that everybody is satisfied with the company. Well, that is just not true, as evidenced by the many, many negative complaints easily found through a web search. When I asked him if I could do anything else to try to get satisfaction on this, he gave me two other numbers: [protected] and [protected]. I called the first number, which identified itself as “ live career”, not, my perfect resume. A young man, “r”, answered. I briefly told him why I was calling, and asked if he could help. After I explained the situation, he said he needed mk’s last 4 digits of her credit card. There was no assurance at this point that a refund would be given. Understandably, I was hesitant to give it, especially since they should already have all that information from charging mk before. He told me that I would have to speak to his supervisor, who was at lunch, but would be back in 20 minutes. So I said “ok”, and asked for the name of the supervisor. Here’s the clincher, ready for it? He said his name is abel! They are in the same building, within sight of each other! What is that? So… abel, volleys me over to someone else. Ping, pong! I told the young man, “never mind, I have already spoken to him, and he has no intention of helping.” I also let him know about this “game”- abel giving me another number for help, and it turns out that it’s the same place, only with two different business names! This company is really giving people the run-around. I speak to abel, he gives me another number. The representative at this number, tells me I have to speak to abel. So, to close this. Nothing positive came of this. All I can say is beware. It’s a shame, and downright mean, inconsiderate and greedy to prey on people who are looking for work! By the way, the resume is nothing special. You do not need this service!

On 13th July last, I paid an amount of KYD$2.49 for the advertised "free" resume builder. I was not aware of any further charges and did not authorise any such billing. On 27/07, 24/08 and 21/09 I was dismayed to see that this company billed me amounts of KYD30.13 for a total of KYD$90.39 I did not authorise any of these charges, nor did I receive any services from them.
Whilst I will not hold my breath, I expect to receive a full refund from these unauthorised charges and I hope that the many others who appear to have been duped by these devious business practices will also be reimbursed.

I never signed up for any services from any resume companies. I do not have an account with myperfectresume. I have never used any of their services. I do not know how they got my banking information. They have charged nearly $200 for no services rendered. This is nothing less than pure theft. This is a criminal enterprise.

I subscribed for resume service in May. I forgot to cancel my trail. On 6/29 they deducted $34.80 from my debit card . I contacted the and cancelled my service they would not refund the withdrawal they had just debited. I cancelled the service they went back into my account on 7/21/15 and deducted another $34.80 and again today 8/27/15 deducting $34.80 again. I sent them an email this morning asking for my refund for the last 2/months I am prepared to consult a Consumer Law Attorney, this can't be legal what they are doing not only to me but to others!

A fortnight ago (July 27, 2015) my daughter got some help with her resume online from the above program with my Debit Card which I have just stopped and will get a new one as the 14 day trial has ended and my account has the $48.82 charge. Checking online I found several complaints as the are frauds. I have informed my bank.

I subscribed to this free resume building service on myperfectresume.com on 24th july and paid a fee of $3 for downloading the resume without consenting to divulge my credit card details for any further billing without my consent. I received a welcome email and a message of congratulating me on taking my first step towards achieving my career goals, none of them mentioning anywhere even in fine prints that my credit card info is stored and will be billed for Rs 2290.26 (dollar equivalent) after a period of 15 days. Not even a day prior i received any email or message saying my due date for renewal or something like that is tomorrow, not a warning and on 8th August I am billed for Rs 2290.26 on my credit card for something i cant figure out. I did not authorize this and this was not validated, this is not only a con but also immoral of you. I am deactivating all subscriptions and want my money back as early as possible. Apart from my bank sending me a notification, the website does not even bother to send a notification that there has been a recurring billing on my account, thats a smart way to sneak in money without getting noticed. Im sure im not the only one conned by them, unfortunately i did not judge them before making the first transaction. Its really sad to see such companies trying to make money out of people' predicament. Please do not subscribe to MyperfectResume.com or LiveCareer, its a fraud.

I think perfect resume should send out a email if you are going to be billed. I didn't see the small print that said I will be billed 35 dollars. If I wanted to be billed 35 dollars than I would have spent more with ya'll the first time not 2.95. This website site is a ripe off and I will NOT tell anyone to use ya'll website. Oh and I called ya'll today for a refund of my 35 dollars but yet I will only get 26 dollars back. So get take the rest of my money. NEVER again but a full refund would be nice

I paid over $2.00 for the 14 day subscription for this service. On their website, they say after 14 days you will be charged $10.00 every four weeks.

I looked on my account, and they charged me $35 dollars! I have no clue why the charged me, and there's nothing that informed me they would take out that amount of money. I've looked in my inbox and spam folders to make sure they didn't send an email, but there's nothing there. It is ILLEGAL to take peoples money without informing them, and without their consent! This was not in the terms and conditions. This website is a scam.