Complaint Rating:

Company information:
CONNS
HOUSTON TX, Texas
United States

AS THEY HONOR THERE NAME CONNS THEY CON YOU INTO BUYING WHATEVER THEY CAN AND AS SOON AS YOU STEP OUT OF THE STORE YOU HAVE A COMPLAINT AND THEY KEEP GIVING YOU THE RUN AROUND!!! MY PARENTS BOUGHT A BIG SCREEN TV IN 2006 AND BOUGHT THE EXTENDED WARRANTY UNTIL 09/09 /09 THE FIRST COUPLE OF MINTH EVERYTHING WAS FINE..TWO MONTHS INTO THE SALE THE TV LAMP WENT OFF THE FIXED IT ABOUT TWO WEEKS LATER. THEN ABOUT 6 MONTHS LATER I T HAPPENNED AGAIN AND IT TOOK THEM ABOUT 10 TO 15 DAYS JUST TO COME AND CHECK THE TV THEN THEY TOOK THE PART AND TOOK ABOUT 3 I CALLED AND CALLED FOR MY PARENTS AND NOTHING WENT TO THE STORE THAT WE BOUGHT AND THEY JUST WASHED THERE HANDS THEY ACTED LIKE THEY WERE GOING TO HELP AND THEN NOTHING WAS DONE...

THE 3RD TIME I WAS TOLD BY A SUPERVISOR IN THE REPAIRS DEPARTMENT THAT THE NEXT TIME THEY WOULD REPLACE THE TV.. I HAVE ASKED NICELY THAT EVEN IF WE HAVE TO PAY A DIFFRENCE OR ADDED INTO THE LOAN WE WANT TO GET A DIFFRENT TV... BUT NO ANSWER.. I HAVE REGRETED RECOMMENDING CONNS TO MOSTLY ALL MY FAMILY MEMBER AND THEY ALL HAVE THE SAME ISSUES AND ALL I HAVE TO SAY IS THAT THE AMERICAN DREAM THAT CONNS WANTS TO SO CALL HELP FAMILIES WITH THERE FURNITURE AND ENTERTAINMENT NEEDS BECOMES A NIGHTMARE!!

PLEASE I BEG YOU DO NOT BUY ANYTHING FROM THE TRUE CON'S AT CONNS...

I PRAY THAT THIS MESSAGE HELPS NOT ONE MANY PEOPLE AND THAT THE OWNERS OF CONNS DO SOMETHING ABOUT THERE TERIBBLE COMPANY... THEY HAVE NO HEART AND MORALS!!!


MY THE LORD BLESS CONNS