logo
The most trusted and popular consumer complaints website
Follow us
Connect With: Connect with Facebook Connect with Yahoo Connect with Google Connect with Twitter Connect with LinkedIn

Share with Others

Recently Discussed Complaints

1. (0 mins ago)
Zazzle
Defective Business Cards
2. (5 mins ago)
MSN hotmail
Unable to complain to Hotmail
3. (14 mins ago)
Blizzard ent
credit card fraud
4. (16 mins ago)
Plenty of Fish
Fraud and cheating
5. (19 mins ago)
Disability RMS
Payoff Drs to not get disability

Consumer Tips & Tricks

Latest News & Stories

Latest Questions

Mutual Of Omaha Complaints & Reviews - Cancer Policy wont pay

Mutual Of Omaha Contacts & Informations

Mutual Of Omaha

Posted: 2011-05-24 by    Steve47111

Cancer Policy wont pay

Complaint Rating:  100 % with 8 votes
Contact information:
Mutual Of Omaha
United States
I am 50years old with 30 years experience as a licensed insurance agent. So I have some experience in claims, but this is a nightmare!

My mother purchased a Cancer Policy underwritten by Mutual of Omaha. The actual policy was called “John Wayne" Cancer policy. I called the claims dept and asked what claim forms were needed to process a claim. The rep informed me" Oh, we don’t use claim forms, they are too confusing, just send us all your mothers medical records and we will pay the benefits’ available” . NOT!

After faxing over 300 documents, pathology reports, HC1500, and every document associated with her cancer. They paid $ 65.00 on over $ 80, 000 in bills.

Now I am told I need Diagnosis codes but no one there can explain exactly what the codes are or where to get them. They give John Wayne a bad name.

The only thing worse is their customer service. Avoid Mutual of Omaha.
Comments United States Products & Services
Share with others:  
Was the above complaint useful to you?    

Post your Comment

Please check text spelling before submitting a comment
Your attitude towards ComplaintAgree Neutral Disagree
Comment text
Attach photos (optional)

Videos

Banks Clean Up on Homeowners Insurance

Latest Groups

Today's Mess-Up Photo


RSS Feed
bdomains.com
loading
     
 
Login close
Email:
Password:

Forgot your password?