Mumbai Customs review: Parcel not delivered 2

Hi,
I have sent a parcel to Hyderabad, India posted on 29th of March, 2010. The parcel reached India Customs
(Mumbai) on 2nd of April, 2010. Since then, it has been held up by the Mumbai Customs Authorities. Further,
officially they have to notify the addressee in India regarding the parcel, which they did not till date. The parcelcontains children books, toys, clothes, dvds which I have sent to my 5year old son. This is disgusting that the authorities are so irresponsible in a responsible job. This is just not a complaint, but that's my pain and grief
that my own people have ditched me. Iam very upset, please I request the relevant authorities to clear my
parcel as my son is desperately waiting for it, and I dont know what to say him. Anyways, this is not good on the
part of reliable authorities like Customs. And we are ready to pay the charges for the parcel, but finally we need
the parcel at any cost.

TRACKING NO: EQ15457327AU and
CUSTOMS REFERENCE NO: BY7647