Motel 6
reviews and complaints

On June 30th 2105 I stayed at Motel 6 in Essington PA near Philadelphia airport. Here is the video that I shot of bugs crawling on my pillow.
You can also search for it on youtube. Use these words:
Motel 6 Essington bedbugs

The crazy thing is that they won't address it.

Approximately 2 weeks ago a bus load of migrant Hispanic workers arrived at the Motel 6 in Marshalltown, Iowa. Every night around 10:30 pm to 11 pm. the Hispanics spend over one half hour filling 5 gallon buckets of ice from the ice machine to fill coolers they use in a common area on the Motel property(quiet should be maintained after 10 p.m.). I've seen the Manager/Owner of the property mixing with these workers. About a week ago, he scolded white workers (workers working on a natural pipe gas line in Marshalltown, Iowa) for filling their water coolers before going to work (early in the morning) in 80 - 95 degree weather. Seems to be preferential treatment for Hispanic people.

dirty cockroach all over walls could not get clean towels some kind off dope and razor blade cuts in table i slept in car wash my hands and face in sink shower to dirty look like a junk yard clean parts in tub big deal they took 4.00 off bill wifi did not work 3 trips to office reset router told it was my computer i will never spend my money again i stay in n.c. 48 weeks a year on business stay across street at days inn it is the worst at stayed at 40 years on the road rather stay in car and shower at truck stop now you can put me on your national do not stay list stop letting drug dealers run there business out off you motel and leave the light on only 2 work in the room front desk told me i did not know how to turn on

I ended up leaving a day early because I couldnt take it anymore! The cable only worked sometimes, there looked ike bedbugs, there was feces all over the side of the toilet and what looked like blood in the sink. It was filthy, I had to practically beg to get the room cleaned. Then when it was "cleaned" all that was done, was make the bed, and put a roll of toilet paper on the floor. I ended up cleaning the room myself. When I did checkout early the clerk threatened to charge me more!? I wasnt even asking formoney back. I understand this isnt a 5 star hotel, but a clean safe room was what I expected, and not to be charged more when I checked out early because the room was so horrible! I ended up having to pay for 2 hotels. I will be going to bbb, yelp, angies list after this submission. Im giving motel 6 a chance to make this right first.

I would usually stay at the Motel 6 in Amherst, NY when I would travel in to visit my daughter. I would usually arrive around 1:00 to 1:30 in the afternoon and the past employees would be helpful and allow me to check in. Today, I had the unfortunate encounter with an employee who should be on the unemployment line. When I arrived she said check in is 3:00PM. I explained that they informed me I could possibly check in early when I made the reservation. She stated they should not tell me that because, and I will quote, IT IS MORE WORK FOR ME, end of quote. Mind you, the only person in the lobby is me, phone is not ringing, and she is looking at her cell phone. Obviously, not a question of more work, it was a problem to do any work! I have been in business for 45 years dealing with customers. I preach to do everything you can possibly do to make a customer happy...they have a choice of what business they choose. I have stayed before and walked out a side door and almost stepped in dog poop...on the sidewalk. Motel 6 is the lowest end of the motel food chain. They will stay there with the quality of employees, training they are given, and ability to pick up dog c***. There are more than enough choices of other hotels in the area that have employees that give a crap. Avoid this dump like Ebola!e2f78

It is way over priced. I will never stay here again. They don't even supply the little shampoos and conditioners. There is no hair dryer and the tv's are really small. The walls are really thin and you can here the planes taking off and landing all day and night. If you have dogs there isn't a lot of room to walking them and there isn't a lot of parking either. The beds are terrible, they feel like they were from 15 years ago and they haven't changed them. No coffee pots in the room. If you stay for more than a night you have to keep going to the office to get your card to work again because they keep changing them at noon. I was in room #218.

I had an issue with an AC unit in my room. I went to the front desk and got nowhere so I asked to speak to the manager. Brian Rice, the manger came to the desk and treated me so rudely I ended up checking out. He called me a no nothing loser as I turned to walk away from his rudeness. My 9 year old daughter heard it and asked why the man called me a loser. Brian Rice is a complete embarrassment to the Motel 6 chain. As I was checking out Brian Rice had the nerve to come to my room and tell me I have no clue how to operate an air conditioner. It was uncalled for and we almost got into a fist fight as my family was leaving the hotel. Someone at Motel 6 has got to do something about this.

I had an issue with an AC unit in my room. I went to the front desk and got nowhere so I asked to speak to the manager. Brian Rice, the manger came to the desk and treated me so rudely I ended up checking out. He called me a no nothing loser as I turned to walk away from his rudeness. My 9 year old daughter heard it and asked why the man called me a loser. Brian Rice is a complete embarrassment to the Motel 6 chain. As I was checking out Brian Rice had the nerve to come to my room and tell me I have no clue how to operate an air conditioner. It was uncalled for and we almost got into a fist fight as my family was leaving the hotel. Someone at Motel 6 has got to do something about this. This will be posted everywhere!

I tried to make a reservation. The desk girl, told me that she didnt like doing that and hung up on me I tried again and she told me to stop calling. There and hung up again. I tried one more time and she didnt answer.. So I may have to go somewhere else.. Im a great motel 6 customer..

On 6/3/2011 my wife andi was staying at motel6. And we had to wait untill 2:oo pm to get our room cleaned.now. We checked-out on 6/4/2011 and called back to make reservations for 7 / 1/2011thru 7/5/2011.and. They told us that we could no longer rent a room there anylonger.and also everytime that. We've stayed we've smelled pot and told the manager. About it and all she would say is that I"ll look in to it.and never loppked in to it. The houekeepers don't clean the rooms righjt. And they *re very rude and they don't want to clean. And themanager don't say nothing.

Dear Sirs:
I applied for employment at Motel 6 here in Laramie, WY. I was training for Front Desk as well as housekeeping. The housekeeping mgr was short handed, and they put me into her department, plus she stated that she liked the fact that I did not miss any details while cleaning the rooms. I was fast, and extremely hard working. My fingers were cracking and bleeding.
The housekeeping mgr and another housekeeper go into the rooms to take out the dirty linen before the housekeepers go in to clean the rooms.
I had noticed that there were never any gratuities in the rooms that they stripped. One day a week they were not able to get to the rooms to strip them right away, and I made about $15 to $20 in gratuities. The housekeeping mgr had told me that when her assistant leaves that she would like me to take the position (her assistant leaves in June).
I could not prove that they were stealing my tips so I took a dollar of my own and placed it in room number 132 (I believe that is the correct room). I then started cleaning at another bldg. When I arrived to clean that room, the linen had been taken from the room, as well as the dollar. I searched the entire room; to give them the benefit that maybe they had knocked it off the table. I was angry and near tears.
I put the sheets and towels and everything needed into the rooms that I had left to clean to make it easier to clean the rooms. I went to the housekeeping mgr (who strips the rooms) and asked if I could go to lunch. I then went to the front desk. I informed Heather (at front desk) that I was leaving and why and that I probably would not return because of it. I attempted to write down the time I was leaving on my timecard but Heather would not allow it as she needed to put the new timecards out. She did have me sign my timecard in two different places before I left and she promised to write down the hours on a new timecard (the time that I came in was on the timecard). This was on Sunday, May 8th. I called Friday morning, May13th and asked when I could pick up my check, and the front desk clerk stated that I could come in then. The mgr. called as I was driving, and left a message on my phone stating that I would have to wait until after 3pm. The message was offensive, and he had mentioned that I should take a good look at my paycheck. When I received my check, it was missing hours, to which they stated that I would have to wait two weeks before they would pay me for those hours.
Also, when I completed my I-9 New Hire form, I had put EXEMPT on it. My paycheck had Fed WH in the amount of $46.00. I am aware that my employer did willfully and intentionally commit a violation of a known legal duty. He did intentionally commit a criminal tax offense. I have kept my paycheck stub as well as the phone message that he left on my phone as a form of proof of this fact.
I believe that if he has committed this tax offense knowingly against my payroll that there is a good possibility that he has done this knowingly to others in the past, and that he will commit the crime in the future against other employees.
I am uncertain if the owner who is the signer on the payroll checks is knowledgeable about the federal tax laws or is aware that this is happening.
I am requesting that my payroll be corrected as I am EXEMPT, and that my ex-employer be made aware that legally he has until May 16th to provide me with all of my wages that he owes me, as he has no intention of paying me by this time.
I am also requesting that you contact the correct Federal Department and inform them that he has committed the Federal crime of knowingly disregarding the I-9 form that I had completed, and that there is the possibly that he has committed this against past employees. If required, I can provide a copy of the message that he left on my phone, showing that this was intentional, willful, and not accidental.
The manager at Motel 6 in Laramie, WY who left the message on my phone is Larry Payne. His email address is listed as [protected]@motel6.com.
I would like to also advise you that I have witnessed the housekeeping manager removing a gratuity from a room, and that I am aware that she did not clean that room, and that she did not give that gratuity to the housekeeper who cleaned that room.
Thank you,
Sharon Burnette
[protected]@yahoo.com

we were asked to leave with no refund, after paying for another night. my daughter rented a room for someone because their id was broken and because of that we were asked to leave. we were treated very rudely and threatened with the police. my husband had to run down towels to take a shower and then the maid came and took them while we were out, without even cleaning our room. we are appalled at the treatment we recieved. i would not reccommend motel 6 to anyone.

Reserved a Motel 6 room online days ahead, guaranteed it with a credit card, received confirmation via e-mail.

Arrived at 8 p.m. and was told they did not have any rooms.

The online reservation site informs clients can be charged for guaranteed reservations unless cancelled by 6 p.m. I did not cancel, instead driving 14 hours in bad conditions to use the room I assumed I would be charged for.

The clerk's only explanation was: "Lots of people want rooms today."

I am handicapped and had requested a ground-floor, non-smoking room with walk-in shower. She said "because of the weather, all the ground-floor rooms were gone by 3 this afternoon."

Although I have never had a problem with a Motel 6 meeting my needs, I do realize they state they may not be able to comply with special requests. But I at least expect them to have some kind of room when it is �guaranteed.�

Only after threatening to sleep with my service dog in the lobby, did the clerk finally say she'd find me a room, after which, she told a apparent walk-in in the process of registering that they did not have a room after all.

Despite the 8 p.m. hour, housekeeping hadn't gotten to the room yet. The room was smoking and second-floor with an outdoor staircase.

I wonder if Motel 6 (or at least this one) is double-selling rooms, i.e. peddling reserved rooms after the cancellation deadline in hopes the person who is still financially responsible for the room will not be able to get there.

The only bright spot was a housekeeping employee (Gary), who saw me struggling with my suitcase and cane on the stairs and was quick to insist on helping me.

I usually stay at Motel 6 when I travel, and I know enough not to expect the Ritz. But I do expect to be treated honestly.

Before I use Motel 6 again, I would like them to convince me "guaranteed reservations" is not a joke.