Complaint Rating:

Company information:
Expedia.com
United States
www.expedia.com

I purchased a ticket yesterday for my husband to come home from seeing family outta state. After getting my confirmation code that the transaction was approved they gave me his itinerary #. This morning he went to the airport to check in and was told that Expedia.com had canceled the trip. After calling expedia and holding several times including over a half hour for a supervisor I was told if I have a complaint then go to the website and email my complaint. They could no longer help unless I want to buy another ticket. WHY WOULD I DO THAT WHEN THEY CHARGED ME FOR ONE ALREADY! Now I am outta the money and he is still outta state.