Complaint Rating:

I ordered a ring from them which did come, however it was of such poor quality, I returned it the same day. I was never reimbursed on my Merrill Lynch Visa for the $1,800.00. Merrill Lynch initially credited my account when I complained about USN to them, then took it back stating the dispute/fraud was not disputed within 60 days of the billing date.

In short, I have been victimized twice, first by a scam company that took alot of peoples $, then closed their doors, and second by a credit card company which gave me the $ in my account, then months later took it back, wow, that's customer service.