Complaint Rating:

Company information:
World Moving Services
United States

My husband and I had the worst moving experience with this so called company. It all started with their sales person Manley Aldof "promising" us to deliver on Sunday, August 2nd. We needed our belongings the following day for work related reasons. We repeatedly asked him to confirm that date since otherwise, we would have gone with another company. He said it would be there.

The movers didn't arrive until the following Wednesday night and my husband lost work related $$$, we had no clothes nor computer to go to work. Plus, we had to call them day by day to find out where our things were, and when they would deliver. They would never call us with updates and never returned our calls. We were finally passed on to the actual moving company that provided the truck "Youdeliverit". (With a name like that, we should have known.) At least they gave us the real story as to the delays and gave us a final date and time. Still, we had belongings securely packaged that were damaged. The list for claims was long.

When we called World Moving Services for a courtesy discount because they didn't deliver on promised, they told us their sales people should not have guaranteed a date. We are still waiting to file a claim for the damaged pieces.

Overall, they were liars, unprofessional and untrustworthy. Avoid this company like the plague!