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Dynowatt Complaints - Misleading in rate quote

Review all Dynowatt complaints

Dynowatt

Posted: 2008-07-23 by Johns [send email]
Misleading in rate quote
Complaint Rating:  100 % with 1 votes
Company information:
Dynowatt
United States
www.dynowatt.com

Dynowatt increased my electrical rate from .14 to .25/kwh in one month without notice. In their Contract Agreement, there is a clause which states that their rate will be a least 10% below the "rate to beat" in our area. The rate to beat last month was 18 cents/kwh. Avoil this company because they are at this time the most expensive electrical company in Texas. I called them and asked them about the commitment to the price to beat and I was told that they cancel that commitment on December 31, 2006. You can t go to their contract agreement on their web site and as of today it still states that their price will be below the "price to beat".
Comments United States Utility Services
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Comments

112 days ago by Dynowatt Defender For Good Rea [send email]
https://www.dynowatt.com/images/RateOverview.PDF

This site tells you exactly why prices are going up. It is not dynowatts or any other service providers fault for the texas market doing what its doing. You people who think you can just do whatever with your bills are wrong. It is up to the consumer to read the terms of service. If you look under the modification of agreement paragraph it says bluntly right there and i quote "This is a variable price agreement; a change in price from month to month as indicated herein does not require prior notice." So all you dumb people who think there gonna sue over there VARIABLE rate changing are idiots. Those on a fixed rate let me explain something. The reason it takes 15-45 days: Up to 15 days is for the processing from dynowatt. After that initial 15 day period the UTILITY company (Centerpoint, Oncor TXU, AEP, TNMP) will wait till your billing cycle is done before they permit the rate change. Dynowatt is not your utility provider. They are a service provider who provides electric. Your utility company takes care of your poles meter reads wires etc. Everyone who thinks they were on a fixed rate is wrong. Dynowatt offered a price to beat program. The program BEFORE it started already had an initial start date and end date. The start date was jan. of '01 and ended dec. 31st of '06. After that date every dynowatt customer was put on a variable rate. Dynowatt did not offer fixed rates till april of '08. It was put all over the website. The my dynowatt page where you do your online acct management it was e-mailed and mailed. If you did not get that thats nobodys problem but yours. If you didnt read your contract when you agreed to it its nobodys problem but yours. And to the guy who wrote askin if there was a way to get out of the contract by cheating just shows what kind of caliber people you really are. Read something before you sign and agree to it. What if in the contract it said dynowatt was allowed to take 100$ a month from your bank acct. You people would just sign away without even reading anything and then complain when your charged. I dont mean to be rude but everyone one of you are wrong and no lawsuit would ever hold up for the simple fact that everything your complaing about is right in your contract that you signed.

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