Complaint Rating:

Company information:
ASC
Des Moines, Iowa
United States

I sent my May payment, I did not have a coupon to denote how I wanted the payment applied. I assumed they would apply it all toward the payment since it was the majority of the payment that I sent, that did not happen. The company applied the whole amount toward the escrow leaving me a past due on my payment. The c company has my home and cell number to call me. I did not receive a call. I think that is poor business. If I was late on my payment, I would have received a call. Why did I not receive a call to clarify this matter. I have always paid my account on time.

Thank you for your cooperation.
Angela Strickland.