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4.3 258 Reviews

Mingle2 Complaints Summary

3 Resolved
43 Unresolved
Our verdict: If considering services from Mingle2 with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Mingle2 reviews & complaints 47

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9:41 am EST

Mingle2 Don't waste your time

Have been a member for a couple years. And I must say, all the people I've met were ridiculously stupid. Never met a normal person. Seriously, that is not a joke. One girl was an alcoholic, the second one talked only about her ex boyfriend. Well, I actually went on a date with her, but that was a disaster. Later I met a girl which was actually 15 years old! She wanted to marry me and was ready to dump her boyfriend. Another became excessively possessive after a weekend getaway, and demanded 6 text messages a day on her schedule. This website is full of stupid people. But I really want to thank Mingle2, because they banned my profile. No, seriously, thanks! I don't know why they banned, but it's a relief.

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9:16 pm EST

Mingle2 Dating website

The moderators favour some users over others. People have been allowed to be racist, sexist, ageist on their forums. They forgetting everyone is different. The site attracts a lot of scampers. Since I joined their website, I've had non-stop phone calls from companies not even in my own country. Yeah the discussion forum is good, but this is more to do with what goes on behind the scenes.

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7:28 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Mingle2 Trying to get my phone number

I made my registation on the site, including sending my photo and wait for the mail for activate my account and when i get in i was expecting a normal page saying welcome and to fill my profile, instead of that I get this
" Mobile Verification
You were marked as sca*mer by our system. Please verify your mobile phone number to continue to use Mingle2" ... and space for writing to admin for review that.
I am MCSE and i know what that means my phone number sell to a company for billing me for services that i never had. I try to go "contact us" but that link and all the others get the same page. Note that they let me put a photo and the page that i got have alredy my photo, name and mail adress there. So probaly they are going to use my photo to increase the numbers of profiles

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ComplaintsBoard
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5:25 am EDT

Mingle2 All profiles were fakes

Don’t waste time on the website www.mingle2.com. I joined it recently, but it was total scam. I filled the form there and wanted to find good guy, but all profiles turned to be fakes. I started to chat with one guy, who replied only once, but after that he simply vanished somewhere. After that the same crap repeated again and again. I wonder if there are other people, who had the same experience. Let’s share views about this website.

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Don Wornock
, US
Jul 19, 2017 7:38 am EDT

Every pretty young girl is a fake. How do I know. They post one or more photos and otherwise, their profile is empty. Half don't even answer the questions. I looked at about 3 dozen profiles of young pretty girls and not a single one had a profile that included a written discription. However, the homely girls did. Of course girls that look like movie stars and models wouldn't be on mingle2.

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11:03 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Mingle2 Possible scam

Joined free website Mingle2.com, which has a filter to automatically block men or women you are not compatible with, which does not seem to be working! My filter says that I seeking men, 35-65, within 150 miles, no married men or smokers, and a friend. I have had two men, one from Africa and one from Delphi both under age 30 write me and tell me I was put on their friend list, but I never received a friend request from either of them or I would have denied it, since I live in the USA. I blocked both men and contacted Mingle2.com, but when I clicked on send, I got an Error Message from Cloud Flare that the website was off line, which I reported to Verizon my carrier. This makes me question the ethics of this website, so I say beware!

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3:12 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Mingle2 Failure to delete subscriber information

I was a subscriber / member of Mingle2.com online dating / matching service for a brief period. I decided that I would like to cancel my subscription / membership, and I requested that the company DELETE my account data and all photos associated with my account. I received repeated replies from the site administrator - Charles - refusing my request.

Here is the text of the last response I received from the site:

For the last time, we do not delete accounts. I have not deleted a single Mingle2 account in my two-plus
years at the company.

I gave you instructions on how to close out your account. Other than that, I can't help you with your request.

Regards,
Charles

I informed Charles that Mingle2.com was unique, since several other similar sites that I have used are willing to delete all information, as requested. No other dating site that I dealt with refused my reasonable request that my information be deleted.

I believe that the Mingle2.com dating site is not serving my interests as a consumer. They have their own interests at heart instead.

I strongly warn any other person considering the use of the Mingle2.com dating site to take your business to any one of the other dozens of sites that are available, and avoid logging on the the Mingle2.com site altogether. I believe you will regret that the site is not user-friendly, as I discovered.

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tameka copeland
, US
Jul 09, 2016 9:04 am EDT

I didn't get blocked, but I deleted my account two weeks after joining so why the remaining balance of my three month period haven't been returned to my credit card and no one will respond from customer service and now that I deleted I can't get back into my account to chk and see if I fully deleted the account... WOWWWW bs

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Luviron
, MY
May 29, 2016 3:43 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Omg... same thing happened to me, locked my account for no apparent reason. I didn't do anythin to break the code of conduct or anything. I want to close my account and it wouldn't let me cuz it's locked.. such BS mingle2! !

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TaniaMaroz
, IN
Jan 28, 2016 10:54 am EST
Verified customer This comment was posted by a verified customer. Learn more

WHY BLOKED MY ACCAUNT MINGLE2 THAT THIS PROBLEM? EMAIL:tania.alekseevna@yahoo.com

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don't call me
, US
Dec 28, 2015 10:56 pm EST

M2 is a free site so it's going to get its fair share of scammers and fakes. Going through random profiles I'd say it was around forty percent fakes and scammer spammers. Quite high yes but probably to be expected. The real problem is that M2 no doubt makes its money by the amount of subscribers it claims to have and the ads it can sell. They also have a problem with fairly bad consumer relations. Any posts related to false profiles is locked out by moderators. It's almost like they know they have a problem with not vetting profiles but don't want to own up to it.

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moonie59
, DE
Sep 18, 2015 4:28 am EDT

Haha now they blocked my account too for no reason. Apparently abusive ...but who cares...there are other sites. The warn you of scammers but are scammers themselves. They really are a pain.

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HOGSTER HUNTER
, US
Sep 13, 2015 1:17 pm EDT

I reported a scammer's account to Mingle2 and the next thing i know is my account is in lock down. with this message.

Your account has been automatically locked by our abuse reporting systems.
Your account status is being reviewed by our site moderators. If this automatic lockdown is found to be in error, your account will be reinstated shortly

That was 3 days go and it's still in lock down. I swear on the Holy Bible I did not break any of Mingle2's rules.. The person I reported scammed some money off me, I know it was stupid of me to allow it to happen.

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Cartess
, US
Dec 20, 2010 6:38 pm EST

This site is full of biased mods that love to flame people. They are a very close clique and I wish I had read the reviews before I joined because lots of people posted about them being this way. I have been banned for my political views and I also get flamed constantly and the mods will only delete my posts, not the posts of the other users. Beware of this site, its not your non biased dating site. its a haven for miserable people to cyber bully all the people that they are jealous of.

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Gigela
, US
Jun 16, 2011 9:03 pm EDT

Useless waste of time, not one girl or lady would message me, not even a message.

ComplaintsBoard
K
7:21 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Mingle2 - Discrimination

I was recently (February 14th 2009) permanently banned from the Mingle2 dating website. This was done without notice or explicit reasoning. The only circumstance that had arisen was that I had been criticized by the administrative team for my stance on Christianity. I had been accused of "Christian Bashing." I would very much like to launch a complaint for...

Read full review of Mingle2 and 39 comments

Mingle2 Customer Reviews Overview

Mingle2 is an online dating platform designed to facilitate connections between individuals seeking various types of relationships. The service offers free profile creation, search functionality, and messaging between users. Mingle2 also features a mutual match system that helps users discover potential matches. The platform is accessible via its website and mobile applications, catering to a diverse user base looking to connect for friendship, dating, or casual encounters. With a user-friendly interface, Mingle2 aims to provide a straightforward experience for those navigating the online dating scene.

Mingle2 In-depth Review

In Summary: Mingle2 is a popular online dating platform that offers a user-friendly experience for singles looking to mingle. With a straightforward sign-up process and a variety of communication features, Mingle2 provides an accessible way for users to meet potential matches. While the site has a large user base, the quality of profiles and the effectiveness of the matching algorithm can vary. The platform offers both free and premium services, catering to users with different needs. A mobile app enhances the user experience, allowing for on-the-go access to the dating scene.

Overview of Mingle2: Mingle2 is an online dating site that aims to create a community for singles seeking relationships, friendships, or casual connections. The platform has been around for several years and has developed features to facilitate connections between its users.

Ease of Use and Website Navigation: The Mingle2 website is designed with simplicity in mind, ensuring that users of all ages and technical abilities can navigate it with ease. The interface is clean and uncluttered, which contributes to a pleasant user experience.

Sign-Up Process: Registering for Mingle2 is a quick and easy process. New users can create an account within minutes by providing basic information and a valid email address. The lack of extensive questionnaires speeds up the process but may impact the detail available in profiles.

User Base and Demographics: Mingle2 boasts a diverse and extensive user base, with millions of users worldwide. The demographics are varied, with a wide range of ages, backgrounds, and interests represented on the platform.

Profile Quality and Verification: Profile quality on Mingle2 can be hit or miss. Some profiles are detailed and complete, while others lack information. The site offers a basic verification process, but it may not be as robust as those found on other dating platforms.

Matching Algorithm and Search Functionality: Mingle2 uses a basic matching algorithm that suggests potential matches based on geographical location and interests. Users can also utilize search filters to find matches according to their preferences.

Communication Features and Interaction: Users can send messages, nudge, or add other users as friends on Mingle2. The platform also has a forum and a blog where users can interact and share thoughts, which adds to the community feel of the site.

Safety Measures and Privacy Policy: Mingle2 has standard safety measures in place, including privacy policies and terms of use that are designed to protect users. However, the effectiveness of these measures can depend on user compliance and behavior.

Subscription Plans and Pricing: Mingle2 offers a free membership with basic features and the option to upgrade to a premium membership for additional benefits. Pricing for premium services is competitive with other dating sites and provides access to features like seeing who viewed your profile and increased visibility.

Free Features vs. Premium Benefits: Free users can enjoy basic features such as profile creation, search functionality, and messaging. Premium members benefit from an ad-free experience, enhanced search capabilities, and the ability to see if messages have been read.

Mobile App Availability and User Experience: The Mingle2 mobile app is available for both iOS and Android devices, offering a convenient way for users to access the platform on the go. The app mirrors the simplicity of the website, providing a seamless user experience.

Customer Support and Service: Customer support is available through a help section on the website, and users can submit support tickets if they encounter any issues. Response times and the quality of support can vary.

Success Stories and User Testimonials: There are success stories and testimonials from users who have found meaningful connections through Mingle2, which can be found on the website and serve as inspiration for new users.

Areas for Improvement: Mingle2 could improve the robustness of its profile verification to deter fake profiles and enhance the matching algorithm to provide more accurate matches. Additionally, customer support could be more responsive and accessible.

Final Verdict and Recommendations: Mingle2 is a solid choice for individuals looking for a straightforward and accessible online dating platform. While it has areas that could be improved, its free features and user-friendly design make it a viable option for singles. Users seeking a more in-depth matching system or stringent security measures might consider looking at other dating sites. For those who are new to online dating or prefer a no-frills approach, Mingle2 is worth exploring.

How to file a complaint about Mingle2?

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8. Submission Process:
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Mingle2 contacts

Phone number

+1 (415) 373-4066

Website

mingle2.com

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