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Mingle2.com Complaints & Reviews - Failure to delete subscriber information

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Failure to delete subscriber information

Complaint Rating:  100 % with 10 votes
100% 10
Contact information:
United States
I was a subscriber / member of Mingle2.com online dating / matching service for a brief period. I decided that I would like to cancel my subscription / membership, and I requested that the company DELETE my account data and all photos associated with my account. I received repeated replies from the site administrator - Charles - refusing my request.

Here is the text of the last response I received from the site:

For the last time, we do not delete accounts. I have not deleted a single Mingle2 account in my two-plus
years at the company.

I gave you instructions on how to close out your account. Other than that, I can't help you with your request.


I informed Charles that Mingle2.com was unique, since several other similar sites that I have used are willing to delete all information, as requested. No other dating site that I dealt with refused my reasonable request that my information be deleted.

I believe that the Mingle2.com dating site is not serving my interests as a consumer. They have their own interests at heart instead.

I strongly warn any other person considering the use of the Mingle2.com dating site to take your business to any one of the other dozens of sites that are available, and avoid logging on the the Mingle2.com site altogether. I believe you will regret that the site is not user-friendly, as I discovered.
Complaint comments Comments Complaint country United States Complaint category Internet Providers
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 16th of Jun, 2011 by    0 Votes
Useless waste of time, not one girl or lady would message me, not even a message.

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