Complaint Rating:

Company information:
Mike's Car Wash
Lima Road
Fort Wayne, Indiana
United States

We used to be a loyal customer to Mike's Car Wash until 2months ago when Mike's car wash machine ripped the gas door off of our Volvo. 2 months later, we are still trying to get repairs completed satisfactorily. Mike's did send us to a repair shop and agreed to pay for damages. Although the fuel door has been replaced, it no longer locks. Mike's refuses to pay to satisfactorily repair the vehicle to its pre-loss state. It's amazing that they seemingly wanted to "make it right" and then stop full short of actually achieving the goal. They do not feel it is their responsibility.

It's infuriating! Now we are stuck with a $180 bill from a $15 car wash. Please tell everyone NOT to patronize Mike's Car Wash--- Don't visit Mike's Car Wash, or if you do---it's at your car's own peril!