Complaint Rating:

Company information:
General Electric
Converse, Texas
United States
Phone: 210-658-7650
www.ge.com

Have GE microwave model JVM1650, magnetron went out, was four years old, no warranty, GE repairman quoted me on telephone price of &69.95 for service call and $100.00 to repair item. Thought price was too high for item I only spent $300.00 for, but wife wanted to keep item and we called and rescheduled appointment. Another repair man came, took 35 minutes for him to replace warranted magnetron, and charged me the $69.95 service call, but charged me $175.00 for the labor, with tax, it came to a total with tax of $229.45 I called GE service Dept. and they said they have no say in what their technicians charge for service, cannot believe such a reputable company could get away with such actions, although it looks like I'm out the extra $46.00 they charged me, I hope that by others reading this, they will pay heed to all the negative response's this company has received. If in doubt, google GE magnetron on internet.