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4.4 2862 Reviews

Microsoft Complaints Summary

181 Resolved
445 Unresolved
Our verdict: When using services from Microsoft with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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6:27 pm EDT
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Microsoft scam

I received an e-mail stating that my e-mail address has won the sum of $500, 000.00 Pounds Sterling from the Microsoft International Lottery. For payment, I was to contact Mr. Erkkinem Michael at e-mail [protected]@w.cn with full name, contact address, telephone, age and occupation.

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Microsoft charges

I am being charged 4 times at 10.91 including the monthly rate of 21.84 the monthly rate is ok I am concerned with the other charges . I dont know why these charges on my credit card. Please let me know what these charges are for. you can contact me @ [protected] or email me @ [protected]@comcast.net Ther charges are on 3/11/2011 and 3/12/2011 and 3/17/2011. These charges are coming out of my credit card and i live on a budget so I really would like to find an answer as soon as possible.

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10:13 pm EDT
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Microsoft fraud

Today I was online banking and noticed a charge for 74.99 from XBBILL.XBCOMWAUS. I called the bank and since it is a pending charge they said it has to go though before they can do anything about it. So i did some online researching and found out that these charges come from XBOX. Well I dont own an xbox...so I called the company [protected]. I gave them my card number (already cancelled) and they pulled up an account set up in my name...identy theft is scary. The account showed two transactions one for the 74.99 and the other refunding the 74.99 charge! The woman said that they must have already noticed that it was fraud. So now it is a waiting game to see if the charges will post back to my account!

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6:29 pm EDT
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Microsoft unauthorized withdrawal from checking

There are 15 unauthorized withdrawals made from my checking account. Total taken - $374.85. I have not anything from this website. Please advise how I can get my money back.

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9:57 pm EDT
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Microsoft charges

Microsoft*xb have allowed 15 charges againist my checking account as of 3/23/11. I am furious, anxious, disgusted, concerned etc... this is a disgrace! they told my husband and I on the phone that "they have the identification of the person who stole my debit card number" to do all these 15 transactions within 15minutes apart, that is, 1 per minute. how come this wasn't red flagged to begin with. whom ever stole my identity, how they got my number on the card, etc., is really bothering me. you have to identify yourself when buying most merchandise on line with your three digit # on the back of your visa/debit card - how this culprit knew this, I just don't know. today I filed a "fraud complaint" with the police, the bank are working on the case right now, hopefully, all my money will be credited to my checking account, we are talking nearly $400, and hopefully the police will indeed take it further and get the actual information from microsoft*xb so that my husband and I can actually and hopefully address the matter in the way it should be addressed. has this happened to anyone out there and if so what was the outcome?

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10:40 am EDT
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Microsoft unauthorized purchases

The day after our usual monthly automatic debit for Xbox live, three charges totalling $219.97 were charged on my card through same account. Had to cancel debit card, &all MS accounts frozen for 10 days till resolved. My first thought was Inside Job, due to timing & same problems in2007 by employees. Hope we get it back; do not like having to tie bank card to Live account. Can't MS robo-call to verify non-automatic purchases? Would save a lot of problems.

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12:32 pm EDT
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Microsoft no mine

I just looked at my bank statement and noticed that there are 2 charges for an xbox live foro 81.18. The thing is we dont own an xbox. I am going to my bank today to decline these charges and want them to be redeposited into my account asap! I want some to contact me through email with a phone # of who I need to call once I report fraud to my bank with this. [protected]@aol.com

Thank you
Andrea

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nanadi
Sleepy Eye, US
Feb 26, 2012 5:44 pm EST

ONLY DID 1YR SUBSCRIPTION NOW HAVE 59.99 CHARGE ON CREDIT CARD.do not want to renew want 59.99 removed from dicover card

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1:23 am EDT
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Microsoft 1-month subscription??? ha!!

Do NOT ever give your credit card to XBOX LIVE! EVER. It does not matter if you sign up for a limited liability option (such as a one month subscription). Apparently there is something burried in their "terms and conditions" that you "agree to" when you click the button on your console/tv screen. (Oh, you didn't see the fine print? Ahhh too bad. Yes, it IS unfortunate, but that's the way we do it here at good ol' Microsoft folks.) They will continue to charge your account on a revolving subscription and they will NOT give any refunds. "Good will" does not seem to be a part of their marketing strategy. The worst customer service--really unbelievable. Thank God the whole world doesn't opperate in this sneaky, slippery way.

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5:26 pm EDT
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Microsoft unauthorized charges

I have 3 unauthorized charges on my debit card totaling $74.97. We do not own an Xbox and our home pc is not currently working so this is impossible.

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6:36 am EST
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Microsoft threats

On 2/28/11 my son's XBox Live account was suspended indefinitely. The suspension was legitimate based on a mistake that he made; however, it isn't the suspension that irks me -- it is the process that they have for trying to obtain information about a suspension. You cannot speak to anyone directly; instead, you have to log into the Xbox website and submit your inquiry via a public forum. Note - if your original account has been suspended you cannot log into their website using that account ID. You have to create a completely NEW account to complain about an existing account. Once into their site, you have to submit your inquiry to a public forum.

After 2 response from them that were completely canned responses citing their Code of Conduct documentation, I finally asked for the EXACT reason our account had been suspended. Their response included the reason and also a threat that if I continued correspondence with them that my CONSOLE would be banned (which means that we wouldn't even be able to pay for a new Live account because the actual console would be locked out).

I find their approach to be very suspect. First off, it is extremely difficult to even escalate the matter at hand. Secondly, you can't even speak to anyone to 'plead' your case. Lastly, since their word is final, the only way to continue to online gaming experience is to purchase another years subscription (an interesting business model to generate additional income before a users subscription is actually up).

I find my entire dealing w/their support team to be appalling. As of tomorrow we will be dumping our Xbox console and purchasing a brand new PS3. I don't mind spending $400.00 if it means I never have to deal w/the Xbox team again. And, hard as it may be -- I plan to eliminate all Microsoft products where I possibly can! This means goodbye Windows phone, goodbye hotmail account, and goodbye anything else I can dispose of that bears their logo.

Expensive but worth it personally.

Read full review of Microsoft and 3 comments
Update by Kdubb
Mar 06, 2011 12:04 am EST

To clarify -- we weren't "banned" outright. His subscription was forfeited. I can pay for another one (something Xbox has just confirmed for me) and we can start playing again today.

I find it interesting that I'm not disagreeing with you, yet you continue to hammer away at the fact that my son committed some egregious offense. He made a mistake, Xbox chose to enforce their rules in the way they did. I don't agree with their approach therefore I'm bowing out of giving them any more money. After having slept on this for 24 hours, I'm not even sure we'll buy another gaming console for our house. The entire world of online gaming is just weird, and that it illicits so much passion from folks like you to be disrespectful to someone you've never met is beyond me.

I hope you find other threads to disagree with. You do a great job at it and obviously have lots to say.

On a side note -- a real thanks to the guy who wrote about his experience w/PS3. Futher convinces me to stay away.

Update by Kdubb
Mar 05, 2011 4:24 pm EST

I do have an issue with what my son said/did and in my appeal to XBox I fully admitted that I had not read every line item of the Code of Conduct to him. What he did was wrong -- he knows it and I know it and that is NOT my issue with Xbox.

My issue is that they do not allow a dialogue. They do not support the motto of customer service. And, my comment about them trying to generate extra revenue -- well, that was based on the fact that while they suspended our current account, I can go purchase a NEW Live subscription and my son can play again. To add to that, their threat to completely ban our console if I wrote them back and asked any more questions is completely unacceptable (and childish really).

I also very closely monitor his gaming use (our system too is in a public place) and am not a hands off parent by any stretch. Truthfully, I'm not entirely familiar with the crazy gaming world and didn't even realize what he was doing was wrong.

The wonderful thing about this country is that I do have a choice. I can speak out w/my wallet and not purchase another product from Microsoft if I feel that strongly about how they have handled this situation. Yes, my son made a mistake but he doesn't have any other recourse to "make up" for that mistake then to purchase another Live subscription and not do it again. That is still very suspect to me!

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xgow hockeymanx
Rochester, US
Aug 23, 2011 1:53 am EDT

I agree 100% if they were actually concerned about banning you they wouldnt let u buy another account. This is strictly an attempt to gain more revenue all they care about is the money not the consumer. That is why apple is starting to dominate the market. Pretty soon apple will have their own console that will over take xbox because of microsofts incapacity to have decent customer support. I was recently banned permantly for using xbox for "commercial purposes" honestly i never read any terms of service in detail which is where u find the part about commercial purposes at the very bottom. And if they enforced rules about vulgar language like they enforce the commercial purposes then almost every kid would be suspended. I find it somewhat hypocrtical to enforce some rules but not others. In hindsight i know i broke the rule but i would easily change it as soon as i got my live account back. If not i will have to give up xbox and microsoft and they lose a couple grand in revenue.

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gamestopgirl
Fort Dodge, US
Mar 06, 2011 6:15 am EST

1 time my bf got suspended for havin 'ima tea bag the s**t out of ur water" in his comments but otherwise neither of us have had problems wit xbox or bein suspended i think its worth learnin up on if ur new its really not complicated

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OhWowReally
, US
Mar 05, 2011 11:40 pm EST
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Oh man, I'd be careful going on the PS3. Their conduct terms are even more strict than Xbox. In fact, if you get caught in any violation, your PS3 will get banned outright, as will your IP location, which prevents you from buying a new PS3 and using their online service. I don't know what your son did, but I would watch him like a hawk on the PS3.

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2:37 pm EST
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Microsoft unauthorized withdrawals

Someone has been using my Bank card making unauthorized transactions of 35.98 and 10.99 on March 1st, 2011 and February 17, 2011.

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N. Jackson
Baltimore, US
May 05, 2011 5:08 pm EDT

Just got off the phone with (3) Microsoft REPs who cannot validate the sudden charges to my checking account for a LIVE subscription. Last July, I called and CANCELLED our LIVE automatic renewal subscription and requested that the credit card be removed from their records. We use the prepaid cards from GameStop. I noticed on my recent bank statement a $24.99 charge; that prompted me to check others and sure enough there was the same charge in Feb. Why the lapse from July 2010 to February 2011? These are fraudulent charges! They KNOW I cancelled the automatic renewals last summer, yet, they will only refund the most recent amount. Is this how Bill Gates has become one of the wealthiest in the world? I plan to pursue this legally. It's clearly fraud and theft; someone has to be held accountable.

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gregu710
Firestone, US
Mar 06, 2011 3:31 am EST
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My son had a friend over for a sleep over. While he was doing something else, his friend bought some points and avatar stuff. It is absolutely assinine that you have no way to preven the purchase of avatars and other things on your account if you are subscribing with a credit card. Come on Microsoft, is this the best you do, you can't even put in a stupid account block to prevent unauthorized purchases. I bet Apple could!

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10:55 pm EST
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Microsoft fraudulent charges on bank account

Three fraudulent charges for 6000 XBox Live points showed up on my bank account on February 24, 2011. Fortunately my bank alerted me to this fraudulent activity within 30 minutes of the charges and shut down the account. They provided the [protected] phone number to dispute these charges with Microsoft XBox Live. I do not own an XBox or have an account so I had to navigate the auto-phone answering maze to get to a customer service representative. He was courteous and polite but it took over 30 minutes on the phone for him to lockup those account charges and generate Support Case Numbers to start the fraudulent charges investigation on their end. He stated that it may take 5 to 7 days for them get back to me and refund the charges. Meanwhile me account is locked out and and I can not purchase anything online until I get a new card. This was NOT Microsoft's fault but their XBox Live system is open to this type of fraud. This is a big inconvenience but I sure am thankful for my bank's fraudulent activity monitoring department.

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10:51 am EST
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Microsoft impossible to download

We have purchase a number of Office Professional Packages from our local dealer. We believed that Business Contact manager for Outlook 2010 will be included on these Disk's. Big Mistake ---- You have to download the BCM from a given Web site (via Microsoft).
You first have to say that you accept an Microsoft License Agreement, then it takes you a Digital River's web page where you have to enter your License Code, select your language and enter thier funny code that you hardly can read.
The System goes away, validating your License and after a long time it times out with the error 504 Gateway Timeout.
I Have phone Microsoft and the referred me to Digital River. Digital river says they cannot help me since they need a Microsoft Order Number. Since I have purchased these packages via our local supplier, where can I get a Microsoft Order from. I'm on my way returning now all the 2010 Office packages. I cannot accept that nobody can help me. I'm in catch 22 and I know Microsoft Stinks with a very bad smell.
Oracle's openoffice looks so much better now..

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11:16 pm EST
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Microsoft fraudulent charges

Fraudulent charges on 02/14/2011 of $81.18 and $74.99 were debited to my ''''''''''''visa by microsoft *xbox live bill.xbox.com wa. i placed no orders with this company. i would like these charges removed from my visa account as soon as possible. i may be contacted via my email address [protected]@cinci.rr.com

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Mrs clarke
, US
Mar 28, 2016 1:57 pm EDT
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They have taken £77.29 out of my bank I don't know who they are

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Debbie Donahue
Los Angeles, US
Feb 17, 2009 11:39 am EST

I am a older person and I am tired of being ripped off by compaines websites. I did not grow up with computers. When I ask for help Microsoft says I was told since I did not buy the software directly from them they wont help unless I pay. Im retired on a limited income and half my retirement goes to rent. Microsoft claims I have to get my computer maker Acer to help. Acer says they only do hardware help and they want to charge

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Unnikrishnan
,
Nov 27, 2007 12:00 am EST

Sir,

Last two three days somebody sending mails to my email address regarding one price won in microsoft promton.One Mr. Kelvin Smith (Overnight & International Delivery Officer)is sending these mails to me.Is these mails are correct.And they need some mony for delivery.Is this cheating. Mails are coming from these id "dc.ecouriers@yahoo.co.uk"will you let me know.I am waiting for your reply because i would like to know some body is trying to cheat me.

Regards

Unnikrishnan

Unni

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Mary Inkpen
, GB
Jan 28, 2016 9:11 am EST
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m.ink09@talktalk.net

regular amounts are being deducted monthly from my bank account.
I do not know what for.
Latest date 18th Jan 2016 for£ 34.99.

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shaikh irfan
,
Jun 24, 2009 11:06 pm EDT

Please give the intercargocourier Address to india (gujarat)

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mobber
, US
Dec 14, 2010 6:31 pm EST

Fraudulant charges of $80.24 to compromised debit card

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jeffrey
,
Mar 08, 2008 2:15 pm EST

Software shuts down for no apparent reason!

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gloria weller
fresno, US
Jan 28, 2014 5:09 pm EST

IS THERE A PHONE NUMBER TO CALL THEM TO STOP A DEBIT CARD FROM THE LIST

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blanford
, US
Jan 12, 2011 5:03 pm EST

Fraudulent charges of $77.99 were debited to my checking account three times by MICROSOFT *XBOX LIVE BILL.XBOX.COM WA. I placed no orders with this company. I would like these charges removed from my bank account as soon as possible. I may be contacted via my email address at blanford1950@cox.net.

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talbet
charlotte, US
Aug 04, 2013 1:04 pm EDT

how in the world have major banks let this go on for so long? this thread dates back to 2010 and it's mid 2013 and i just got a 104.74 charge from this company on my debit card. good thing it's not my last 100 bucks because i can't do anything about it until the transaction goes all the way through. i've cancelled the card and will await the outcome.

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5:03 pm EST
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Microsoft over $200 in charges

I do not own a xbox. I am a single mother with 2 small babies, ive never bought anything from this site. I have charges starting back in November 2010 until today 2-12-11. I have contacted my bank and they suggested i contact Microsoft about these charges. In november, there wre 2 charges for $10, in january for $10. Now in February alone theres about 10 charges equaling $204.81. I am filing a police report with my city department. I would like to get my money back from you guys authorizing these charges, that i have not.

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Laurie200
Sacramento, US
May 05, 2011 2:09 am EDT

I just checked my account, had't looked at it in over a week, which was unlike me. I logged in and found 150 dollars in XBOX Live fees.
My son bought an Xbox and has been playing it but he doesn't have access to my credit card, has no idea how the charges got on my card. How could they get my card information from him using the xbox online?

Has ANYONE got their money back?

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2:06 am EST
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Microsoft charge of $ 74. 99

Yeah, thanks pal - did it. There is more than one thread on this topic.
The number at microsoft is: [protected]. Get to billing and explain the situation; they cancel the account (S) and give you a reference number (Or two) , to give to your bank and the police, so (Theoretically) they can work together to catch the ###.

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Update by dmc123
Mar 16, 2011 2:44 pm EDT

Same happened to us - we don't even own an xbox!

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Rogass
Harrison, US
Mar 23, 2011 7:19 pm EDT

My little surprise of $74.99 came today. The posting was for March 14, 2011. Like all the others I don't even own an Xbox. I called my credit card Folks. They're looking into it. They never mentioned I should replace my card but that might be the best way to go.

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ruthellen79
Prineville, US
Mar 22, 2011 3:18 pm EDT

We had 2 charges for 74.99 one was already credited back by the time we found it now we are working on the other. What is going on. We do not and have not ever ordered anything from Xbox

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That__Guy
Jacksonville, US
Mar 16, 2011 2:47 pm EDT

instead of wasting time on here, why don't you call microsoft support? I know that may be too logical, but i promise you that it's the only way you'll be able to resolve it.

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coollikethat
Santa Barbara, US
Feb 09, 2011 9:23 pm EST

I just had the same thing happen. My bank called yesterday - there is a charge pending and waiting to go through. I've had to cancel my card as I never made this charge.

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1:50 pm EST
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Microsoft lottery scam

Sir,
I received the mail from Microsoft that I have won 500.000.00 GBP. When I phoned the contact no., I had a conversation with a certain Terry Bledsoe telling me that I have won the the lottery. I am in a fix to decide whether it is a scam or not because it sounded pretty original. Here is the letter :
REF NO: YM/35447/XN
BATCH NO: YM/09102/XN

This is to inform you that your email has won a consolation prize of
Ł500.000.00 (FIVE HUNDRED THOUSAND GREAT BRITISH POUNDS) in the
Microsoft Corporation EMAIL DRAW held today. kindly contact ourOversea
claims agent.

To file your claim, contact our Oversea claims agent:

...
Name:Mr Terry Bledsoe
EMAIL: [protected]@hotmail.co.uk
TEL: +[protected]
...

FULL NAME: ...
ADDRESS: ...
OCCUPATION: ...
COUNTRY: ...
AMOUNT WON: ...
TELEPHONE: ...

Mrs Kelive Snook
Microsoft Award Promotion Coordinator).
And after that :
CLAIMS AND RELEASE DEPARTMENT.
Microsoft International Lottery
The Marina Offices, St Peters Yacht Basin,
Newcastle upon Tyne, NE6 1HX
England.

Attention: Winner,

RE: PENDING CLAIMS PROCESS COMPLETED

Congratulations once again on behalf of the International Lottery Board.

On Behalf of the Screening Committee of The International Lottery Board Payment Centre, I wish to formally announce to you that you have successfully passed the Email Screening and Verification Form Matching Test conducted for all online winners in your Category at the headquarters of the International Lottery. Endeavour to forward the below details to the bank for transfer:

Full Name:
Account Number:
Sort Code (If any):
Bank Name:
Phone Number:
Amount Won:
Country of Origin:

Hence you are therefore CLEARED and can now claim your winnings. You are required to contact our transfering bank for immediate transfer of your won funds to your nominated bank account. Below is the transfering bank details:

*********************************************
Direct On-line Wire Transfer.
Barclays Foreign Transfer Bank (United Kingdom)
Mr. Christopher Campbell (Account Officer)
Email: [protected]@barclaybnkgroup.co.cc
Tel: +[protected]
Fax: +[protected]
International funds transfer department
*********************************************

NOTE: YOU MUST CALL THE HELP DESK OF THE BARCLAYS FOREIGN TRANSFER UNIT AFTER SENDING AN EMAIL TO ENABLE THEM GIVE YOUR MAIL AN URGENT ATTENTION.

Also, be inform that the services that will be rendered by the transfering bank will be handled by you the Winner and not the Lottery Board, Which state that you will have to adhere to all instructions from this bank on how to finalize the final process.

Endeavour to get back to me with every information concerning your dealings with the transfering bank.

Regards

Mr. Terry Bledsoe
Claims & Release Department

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tawsif patel
,
Nov 16, 2007 12:00 am EST

dear sir,
under your most respected name there are some people who are openly making lots of money by sending fake winning mails & luring innocent people.i want to know are this geniun offers or just another scam under the esteemed name of microsoft.please help...attaching the recived email for your kind reference.
ohn David to me

show details Nov 13 (3 days ago)

Reply

Attention: Tawsif Patel,

Following the meeting of the board members today, i wish to notify you that your fund approval documents has been issued to you. Furthermore, I am directed to inform you that your Award and other certificates has been approved and issued by the Board to you which will necessiate the realease of your fund.

Do acknowledge attachment copy of your winning award certificate including payment approval as the Beneficiary of the Fund. These documents are in the attachment to enable us meet up with our obligation and we have issued a Letter of Credit to the THE HSBC BANK OF LONDON to expedite action in crediting your winning sum.

Kindly forward your Bank Account details by Fax/Email to the Bank immediately you receive this mail and call MR.VAN BRUCE for attention,please addressed to:
The Foreign Credit Manager
THE HSBC BANK OF LONDON
MR.VAN BRUCE
Tele: +[protected]
Fax + [protected]
Email: forexunit@hsbc-forex.net
forexxhsbc_forexd@yahoo.co.uk

The Bank have assured to contact you immediately they have received the Letter of Release and your Bank account details and do call the bank urgently.
Bank Name:
Account Number:
Name of Beneficiary:
Swift Code No if any:
Bank address:
your private phone and fax numbers

Feel free to call us at any time.
Congratulation once more

Yours Faithfully,
Dr. John B. David

Tele + [protected]
Fax + [protected]

Do not compromise. Get unlimited storage and first rate spam protection with Yahoo! Mail.
2 attachments — Download all attachments
MICROSOFT AWARD WINNING CERTIFICATE..JPG
90K View Download
WINNERS PAYMENT APPROVAL LIST..pdf
97K View as HTML Download
Reply

Forward

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Brownie
,
Nov 30, 2008 10:56 pm EST

Date: Friday, November 28, 2008 9:43 AM
From: MICROSOFT
To: undisclosed-recipients:;
Subject: Winning Notice!
Size: 2 KB

Dear Lucky winner,

The prestigious Microsoft and AOL has set out and successfully organised a

Sweepstakes marking the end of year anniversary we rolled out over

100, 000.000.00 (One Hundred Million Great Britain Pounds) for our end of

year Anniversary Draws.. Participants for the draws were randomly selected

and drawn from a wide range of web hosts which we enjoy their patronage.

You email address won one million pounds(£1, 000, 000).Contact Your Claims
Officer
with the

follownig information:

Name:

Address:

Telephone Number:

Amount Won:

Country:

Occupation:

The Office of

MR. Donald Riggs

CHIEF CLAIMS OFFICER
(MICROSOFT LOTTERY)

Telephone: + [protected]

Email: claims_officer.donald@lycos.co.uk
a_donald@live.com

Sincerely
Mr.Karl Moore
Award Agent

I want this crap stopped. This is bad for the names of your companies.

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pirate171552
Orange City, US
Feb 04, 2011 2:38 pm EST
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you should know that ALL of these lottery winnings are scams. EVERY ONE OF THEM!

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Michael Morse
Slidell, US
Mar 25, 2009 11:28 am EDT

I never enterd a lottoery and the way the economy is i believe that the false hope of winng 11.4 million dollors is moraly wrong and they should be shut down. the co. out of the United Kingdom even gave me a number that they just randomly picked via computer but did not give me a telephone numer so that i may contact them in regards to this awesome winings, This is totaly wrong and when they use a notable company name ie. Microsoft it ruins the credibility of the company.

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Jay Makana
,
Jul 01, 2008 12:10 pm EDT

Dear Sir,
I too recieve such award winning notification from a Mr. John Gee and was asked to call a Mr. Van Bruce whom according to the award notification I recieved is the : Foreign Credit Manager of H.S.B.C in London.
Please do advise if this is a genuine award and there is such person bearing such name exists in your Bank.

I await your swift reply before responding further to them.

Cheers and regards.

Jay Makana

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5:43 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Microsoft file complaint system sucks!

Well I am banned of XBOX Live again as this idiot guy and his girlfriend keep getting all of their clan buddies to spam file complaints on me. His gamertag is GREY FOX OZ and hers is FOXY FOXX OZ, help me and file complaint them as I want to get even.

Now to Microsoft, how crap is that we pay for a service only to get banned for absolutely nothing or something so trivial. Also how come the system can be so abused by these groups of people with no lives who just ruin the fun for everyone else. They just will get anyone banned they feel like, as long as a lot of complaints are filed in a short amount of time they will get banned.

Microsoft you are terrible and so is your customer support!

GREY FOX OZ and FOXY FOXX OZ you guys are terrible for being so abusive and ruining the fun for everybody on Xbox Live.

Geez it is just games we are talking about here, games! So much drama hey?

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gulzaman
london, GB
Mar 25, 2011 8:32 pm EDT

i updated my xbox 360 account and i have paid for my xbox live but its not going through it says that its updated but des not let me play online

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anas
, US
Jun 04, 2009 2:51 pm EDT

Xbox has been a terrible waste of money. I've had problems with both the Original Xbox and the Xbox 360, and it's been going on for years. I've spent thousands, and all they gave me was one month of free Xbox Live.

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Dadwaw
, US
Apr 28, 2011 12:55 am EDT

I can't judge one way or another on this guy, but as a father of 2- 13 year olds, I am appalled at the level of cheating going on. I use to play with them when they first got the x box 360 about 3 years ago. As they got older they gravitated towards the COD games. I wasn't very good, but when I had my shoulder operated on 2 years ago, I had nothing I could do and I played COD WAW until I got pretty good at it. Now when my sons or I get on WAW EVERY ONE OF THE GAMES WE TRIED TO PLAY FOR 1 HOUR had people with modded controllers, boxes, aim bots or whatever. Game after game of one or all the players on the other team that couldn't be killed or was floating around, made playing totally pointless. If Microsoft doesn't want to police their own games and not patch or upgrade and punish people, so these things can't happen, they will open themselves up to lawsuits especially when these hackers eventually steal personal information. This has to be stopped or a campaign will have to be started to boycott Microsoft games as there is no point playing something that has no skill and just depends on who has the most mods to allow them to rig them games. These people even advertise their mods and hacks on their gamertags. How nice. I think I'll call our State Rep and see if he'd like to get the State Attorney General in on this.

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srchng4care
garland, US
Mar 31, 2011 9:49 pm EDT
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turn it off and on again and in the time it took you to complain on this website you could of been playing by now weirdo

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astroturfination
Ballymena, GB
Jun 19, 2009 4:37 pm EDT

okay, i am purely at my whits end WITH FECKING XBOX! i've bought 4 and ALL FLAMING 4 are broke, .. red ring, internal failure, stupid colourful lines that would kill an epileptic and better yet freezing and deafening screeches! the last one has now just been thrown out of my window. i will not be purchasing another microsoft product again. all i get are appologies "replacements" and one month cards WHEN I HAD A FECKING YEAR membership! i seriously am anti PS3 but NEVER IN MY LIFE have i been this dissapointed by a company who made promises and only half fulfill them, my N64 lasted me an eternity, the thing is still running in perfect condition! and i have had 4 xbox 360's and two of the original xboxs! so before they even entertain the idea of making a new console, they should adapt on MAKING ONE THAT ACTUALLY FECKING WORKS TO THE GUIDELINES AND PROMISES!

LAG, LIES, CRAP PROBLEMS, NOT LISTENING TO CUSTOMERS, USELESS "APPOLOGY" GESTURES, AND BEST OF ALL EVEN AFTER "ONLINE MAINTENANCE" STILL AS CRAP AS EVER!

UP YOURS XBOX, UP YOURS MICROSOFT! YOU GUYS SUCK MORE THAN BUNGIE.NET!

Member of BRITISH public, Northern Ireland

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GeneralStark
NAshu, US
Jun 04, 2009 9:35 pm EDT

Microsoft is being sued as a class action for several problems with the XBox. I am quite sure the law firm taking on Softy would like to hear from you. Go to www.classadvocate.com. Click on Defendants then scroll to Microsoft. Should find the XBox info there. Send an email to me under the Contact section if you need more help. Good luck.

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1:21 pm EST
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Microsoft clarification

sir.
we have received from you that we have registered our file no as:44 2273 LN/RBI/11.and we have credited money in rbi account ID NO:[protected], PASSWORD NO:ELEPHANT, PINCODE NO:100100.SIR whether it has been there or not please reply us for the following email.

we are waiting for your reply, sir.
our email id:[protected]@hotmail.com
mobile :[protected].

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Microsoft prize money gbp in 2011 microsoft

I recieved an email from Mr.Larry cole regarding winning of rpze of 700, 000 GBP copy of the same is pasted below, please clarify whether the it is legitimate or fraud as they are asking me to deposit a sum of Rs.37, 300/- towards airport clearing charges.It is genuine or not.If i paid i may get my gift check please clarify my doubt.
email is like following content
------------------------------------------------------------------------------------------------
DELIVERY OF WON PRIZE PARCEL Inbox
Larry Cole Mon, Jan 31, 2011 at 10:28 PM
To: nageswara.[protected]@gmail.com
Reply | Reply to all | Forward | Print | Delete | Show original

Microsoft Development Company England

===================================================================================================

Microsoft Center, London, SE1 7NA - United Kingdom

CONGRATULATIONS

The Entire management of Microsoft Promotion Department congratulate you once again for your lucky winning.World Microsoft Promo Draw winning parcel will be dispatch to your country India on 31/01/2011 by our delivery Officer ( Diplomat Mike John ) through a diplomatic courier delivery company, and will arrive India on the 02/02/2011. Your winning amount 700, 000 GBP (Seven Hundred Thousand Great British Pounds) has been released by the commission as a Bank Draft. The Bank Draft will be coming to India in a parcel which also contains the original copy of your winning certificate and i hard cover insurance certificate.

On Our Diplomatic Delivery Officer (Mike John ) arrival to India and after confirming the arrival of your parcel, You will be contacted by the delivery diplomat, and he will clear your parcel from the custom authority in accordance with the rules and regulations of your countries courier terms. We anticipate that there may be charges which you will have to pay to your Government clearing agency. After Clearance, your parcel will be delivered to your given address while the enclosed Bank Draft will be given to The Reserve Bank of India (RBI) for clearance, Registration and deposit into your own given account.

Be informed that your prize Delivery Parcel is protected by a HARD COVER INSURANCE POLICY(HCIP), which makes it impossible to deduct any amount from your funds before remitting it to you. This is in accordance with section 13(1)(n) of the Uk Lottery Gambling act as adopted in 1993 and amended on 1996 by the constitutional assembly. We also attach a copy of your winning certificate to this winning delivery Notice.

DEPARTURE DATE: 31/01/2011.
ARRIVAL DATE: 02/02/2011.

CLEARANCE CHARGES: GBP 517, 307 :00 Pounds.(Equivalent to India currency 37, 300.00 INR)

You also have to note that you must reconfirm to us your willingness and readiness to receive and clear your consignment from India Airport Authorities before proceeding to India and also assure us that you are to give him a maximum co-operation upon his arrival to avoid keeping him stranded.

Attach is Mr.Mike John's passport copy.

We anticipate your respond for our final arrangement.

Thanks and Regards,

Dr. Larry Williams
TEL: +[protected]

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Yvonna Chegey
, DE
Mar 01, 2011 6:13 pm EST

Well, this is one of the thousands of 419-emails, originating in Nigeria. Don't fall for it, there is no win/gift/present. Only fees to be paid upfront. Companies like Microsoft, Google, Yahoo, and all the other used names don't do promotions or lotteries. Use your common sense: You can never win a lottery if you did not buy a ticket. When I get a mail from any unknown person I always first check the email address for online scams. Just go to http://www.scamalert4u.com and enter the email address. Within one minute you see whether it came from a scammer. Also, look at the given phone number. A UK number that starts with "+4470" is a numer which can be redirected anywhere in the world, mostly used by Nigerians to hide their location. Take care.

Microsoft Customer Reviews Overview

Microsoft Corporation is a global technology company that offers a wide range of software products, services, and devices. Its portfolio includes the Windows operating system, Office productivity suite, and cloud services through Azure. Microsoft also provides personal computing devices like the Surface series, as well as gaming products under the Xbox brand. In addition, the company delivers enterprise solutions, including server products, and has a presence in the professional networking space through LinkedIn. Microsoft aims to empower individuals and businesses with tools for productivity and innovation.

Microsoft In-depth Review

In summary, Microsoft is a very big company with many products and services. They are known for making Windows and Office, and they also make computers and Xbox. They work hard on new technology and care about their customers. They try to keep information safe and help the environment. Many people like their products, and they make a lot of money. They have plans for the future and are important in the technology world.

Company Overview

  1. History and Background: Microsoft start long time ago in 1975. They make many important software like Windows which many people use on computers.
  2. Mission and Vision: Their mission is to empower every person and every organization on the planet to achieve more. They want to help people with technology.
  3. Market Position and Reputation: Microsoft is very big and strong in market. People know them and trust them. They have good name for making quality things.

Product and Service Range

  1. Software Solutions: They have Windows for computers and Office Suite for work like Word and Excel.
  2. Hardware Offerings: They make Surface tablets and laptops, and Xbox for games.
  3. Cloud Services: Azure is for businesses to use cloud, and OneDrive is for saving files online.
  4. Business and Enterprise Solutions: They have many services for big companies to help them do business better.

Innovation and Technology

  1. Research and Development Efforts: Microsoft spend a lot of money to make new things and improve technology.
  2. Technological Advancements: They always try to make their products better and faster.
  3. Patents and Intellectual Property: They have many patents for their inventions to protect their ideas.

User Experience

  1. Ease of Use: Their products are usually easy to use for many people.
  2. Interface Design: The design of their software is clean and simple to understand.
  3. Accessibility Features: They have features for people who need extra help, like bigger text or voice control.

Customer Support and Services

  1. Availability and Responsiveness: They have support all the time and they answer quickly.
  2. Support Channels: You can get help through chat, phone, or forums on the internet.
  3. Service Level Agreements (SLAs): For businesses, they have agreements to make sure they give good service.

Pricing and Value for Money

  1. Cost of Products and Services: Some things are expensive but they are good quality.
  2. Licensing Options: They have different ways to buy or use their software, like one-time purchase or subscription.
  3. Discounts and Offers: Sometimes they have special prices or deals for students or businesses.

Security and Privacy

  1. Data Protection Measures: They work hard to keep information safe from hackers.
  2. Compliance with Regulations: They follow rules like GDPR in Europe for privacy.
  3. User Privacy Policies: They have policies to tell people how they use personal information.

Corporate Responsibility and Sustainability

  1. Environmental Initiatives: They try to reduce waste and use clean energy.
  2. Community Engagement: They help communities with education and technology.
  3. Ethical Business Practices: They try to do business in a fair and good way.

Partnerships and Ecosystem

  1. Developer and Partner Network: They work with many other companies and developers to make more products.
  2. Integration with Third-party Services: Their software can work with other services to do more things.
  3. Marketplace and App Store: They have places to buy and download apps and software.

Customer Reviews and Testimonials

  1. User Feedback: Many customers say good things and like their products.
  2. Case Studies: They show how their products help people and businesses.
  3. Industry Awards and Recognition: They win many awards for being good at technology.

Financial Performance

  1. Revenue Growth: They make more money every year.
  2. Profit Margins: They keep good amount of money after paying all costs.
  3. Market Share: They have big part of market, especially in software like Windows and Office.

Future Outlook and Developments

  1. Upcoming Products and Services: They are planning to make new things that people will like.
  2. Strategic Plans and Goals: They want to keep growing and be more important in technology.
  3. Industry Trends and Predictions: They follow trends and try to predict what will be popular in future.

Conclusion and Recommendations

  1. Overall Impressions: Microsoft is a very strong company with good products.
  2. Suitability for Different User Groups: Their products are good for many people, like students, businesses, and gamers.
  3. Final Verdict and Suggestions: I think Microsoft is good choice for many people who need technology for work or play.
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