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CB Computer Hardware Microsoft fraudulant charges on my charge and bank accounts
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Microsoft review: fraudulant charges on my charge and bank accounts 250

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12:08 pm EST
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I have been getting billed for charges from this merchant since September 2008, first on my credit cards then my personal bank account. I never authorized these charges nor did I order anything from this company. I am actively attampting to stop all future charges from this merchant through my credit card companies and my bank. These are unauthorized charges and they continue to show up on my statements every month. In fact twice in one month on one charge card. I have now been charged over the limit from my credit card company and over draft fee from my bank because of these charges. This company needs to be stopped.

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Laffy10316
, US
Dec 03, 2009 4:12 pm EST

If you have kids and own a Xbox that is on live, make sure you check with them because my 6yr old son had no clue but was still able to make the purchase. I will have parental controls setup from now on which should have been done from the beginning. My bank statement reads the same as what everyone on this page is stating.

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Laffy10316
, US
Dec 03, 2009 4:09 pm EST

My 6yr old son bought 4 games from Xbox live for a total of 115.00, never knew he was that smart. Bad thing HD does not have enough room to even hold the games. Calling Microsoft is pointless and a waste of time, I have tried everything under the sun to get it refunded and no luck. Take it as a loss and a lesson learned.

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christopher adkins
ottawa, US
Nov 12, 2009 9:22 am EST

I bought a game off of the game marketplace, and they over billed my prepay cardby 32.00$ round about. I would like to know what I can do about it.

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GGRRRR
Lone rock, CA
Oct 07, 2009 1:59 pm EDT

Is there a number to get ahold of Microsoft Xbox to stop these payments, I authorized one and have been getting the automatically taken from my credit card with out authorization

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Linda Grey
Holderness, US
Sep 20, 2009 10:16 am EDT

I also was charged on my credit card $29.99 in August 2009 for microsoft that I did not authorize. I am contacting my credit card
company.

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bevlwt65
junction city, US
Sep 15, 2009 10:14 pm EDT

I've read all these comlpants & guess what they've done the same thing to me. A $25.00 charge then before that 5 charges from 9-10 to 9-13 of $1.00 but these charges are in pending except the $25.00. I called they claimed my card was not in thier system & the couldn't do anything. I should call my cc company.But guess what it is a prepaid debt. card so I will just not put money on it.I shouldn't have to do this but I have no choice. They are not going to do it to me again.I will never buy anything on line

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paul67usa
, US
Sep 06, 2009 10:47 am EDT

Same with me, unauthorized multiple charges to my credit card.
Don't they enough money already without resorting to SLEEZY TACTICS?

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Moses-Ice
Houston, US
Sep 04, 2009 5:38 pm EDT

I just got off the phone with XBOX. The people were actually nice and helpful. To find out, it WASNT their faults. The charges were because my son purchased points for a game online. Anyone can purchase points on the XBOX that is in your home because the credit/debit account information is already in the system when you registered for XBOX live!. I just need to have a "GOOD" talk with my son!

You can call XBOX and have them put a block on the card. They will give you an authorization number if you want to unblock in the future.

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sudnleavalable
Huntsville, CA
Aug 28, 2009 8:03 am EDT

I have found that there are charges comeing off my credit card that I never agred to. and it is impossible.. or I have found it impossible to get a link or any information to contact anyone about my billing issues. I only acreed to a years live paid up front and I hjave randome charges coming out. I am not happy with this at all. Seems to me that any extra charges should not be taken without an email notifying the acoount holder. I am wondering if anyone cal tell me how to contact Microsoft about my billing issues. I live in canada.

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khjh428
Lathrop, US
Aug 14, 2009 10:55 pm EDT

I just got off the phone with these jerks. They have charged or caused my daughter over $300.00 in double & triple billing which caused overdrafts. By threat of contacting the attorney general, BBB, & consumer affairs. They cancelled the account & agreeded to stop all renewal membership associated with the credit card. It took 6 months of threats to get them to do this much. They actually paid $10.00 to be reissued a card with new number, only to have them, start billing her husbands card. They are slick. So be warned, any cards associated with original credit card can be obtained by them & billed. The banks are of no help, they want the OD fees!

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momISpissed
Woodridge, US
Aug 06, 2009 11:19 am EDT

My daughter used my old bank acct card 2 times to purchase points. I have since (Back in may of 09) obtained a new card and guess what? Today i looked at my bank account and l0ok what i discovered:

08 / 03 / 2009 debit card visa dda pur
Microsoft xbox live bill ms net *wa $6. 75
08 / 03 / 2009 debit card visa dda pur
Microsoft xbox live bill ms net *wa $6. 75
08 / 03 / 2009 debit card visa dda pur
Microsoft xbox live bill ms net *wa $13. 50
08 / 03 / 2009 debit card visa dda pur
Microsoft xbox live bill ms net *wa $13. 50

I have called there and of course they know nothing about it and cant help me because i dont have the gamer tag and etc etc. What the hell is this? This isnt the first time this has happened either! But sincde these charges on 8 - 3 - 2009 ive been nailed with a wonderful parting gift of a 70. 00 over draft charge! How sweet of them! Thanks microsoft! Im disputing thru my bank, launching a complaint thru the bbb and im canceling my daughter xbox live bs. This is insane! The ec0nomy sucks but lets rape ppl of $ they dont have so we can make a $$. . . Not anymore jerks!

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alynne84
Washington, US
Aug 04, 2009 8:54 am EDT

My son used my debit card on July 20th to charge what he said was $3.99 on Xbox Live. I had two charges from that day from XBOXLIVE BILLS.MS.NET, one for $6.69 and one for $13.38. Then I go to my bank statement today, and there is another $6.69 charge dated 8/3/09.

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midnightriderz
Anvik, US
Jul 19, 2009 1:54 pm EDT

"Ask a direct question and they will talk completely around it..."

That sounds like nobama administration and the democratic party. Ask a question and never get a straight answer.

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garanshel53
Ball, US
Jul 15, 2009 12:00 pm EDT

My son used my debit card to charge 19.99 for XBox Live this past Friday, July 10th.
My bank shows two $1.00 charges pending since Friday night. The $19.99 charge cleared my bank on Monday, July 13th. Why are the two $1.00 charges still showing pending on my account. I already called XBox Live and they said they are not showing these charges and do not know who they are from. The following are as shown on my account:
7/15/2009 MICROSOFT *ONLINE BILL.MS.NET WAUS 063012 Tran Time 20:45:04 $1.00
7/15/2009 MICROSOFT *ONLINE BILL.MS.NET WAUS 060438 Tran Time 20:36:04 $1.00
Please let me know what this is for and why it is still on my account.
Thank you. Sharon

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jalil
, IR
Jun 20, 2009 2:56 pm EDT

Explanation more door case scam give

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jalil
, IR
Jun 19, 2009 9:58 am EDT

i have areceive a mail from E.S.S.A that i mon a lottery which is $850000 now please suggest me is it true or fraud to me.

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Vincent Hayden
J, US
Jun 07, 2009 8:33 pm EDT

I just found a charge for 62.62 from this company dating June 4, 5. I did not make any orders on those dates, I don't have Xbox - I have a Mac and don't have much to do with Microsoft. How did they get the credit information? I'm very careful about my security data, don't do online lottos or even business opportunities.

I called my credit card company immediately when I found the account restricted online, I told them I did not authorize these charges. They will cancel the card, issue me a new one and transfer the information over.

And I thought Computing was supposed to make things simpler!

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Frank
, US
May 27, 2009 7:00 pm EDT

Stupid maple syrup drinking fool, you should've stuck with nintendo

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tjstorey
Saint Petersburg, US
Apr 13, 2009 12:55 pm EDT

I have tried to cancel with no response. They charge my account, never received any disks, cannot get hold of support or assistance. All I get is email saying to log in but no live support or customer service found. I feel I have been ripped off! I want my money back because this is bad business and account debited without conscious permission. SCAM!

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Terry Trammer
Harrison Township, US
Apr 11, 2009 1:33 pm EDT

I also recived a letter with a enclosed check for $4920.00 it said I entered a sweepstakes I knew nothing about. We should do something about this it gives poeple false hope. And in this day and time no one needs that. T.D.T

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vijay singh
Modesto, US
Feb 18, 2009 3:45 am EST

need to check unauthorized billing on my credit card

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Ron Harrison
Fort Collins, US
Aug 05, 2016 2:41 am EDT

I have had the same experience. Unauthorized charges debited from my checking account, inability to contact the company or to cancel or register a complaint. Now it's a total of $170 in unauthorized withdrawals.

elpasotexastejano
elpasotexastejano
El Paso, US
Jan 06, 2009 7:54 pm EST

http://news.softpedia.com/news/I-Have-Just-Won-800-000-Pounds-74669.shtml

its a spam, anyone could have seen right thru this.

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Superman39
, US
Jan 02, 2009 3:02 pm EST

Just out of curiosity, how did they charge your credit card for "something you didn't not apply for?" Obviously at some point you signed up for something and gave them a credit card number...

Anyway, if you email them at support@earnmicrosoftcash.com, they'll send you a cancellation form to get the charges stopped. Good Luck!

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CSBailey
Overland Park, US
Dec 02, 2008 6:25 pm EST

I too would like to cancel my account. I thought I had and I have just received the disk, and a charge on my account.

Please handle this. Also, your customer service is really out of sink. A live person should be at least getting back to your customers in writing, if your too afraid to talk to us in person.

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Robert E. Allen
,
Dec 02, 2008 3:50 pm EST

I want to cancel! And I would like to have the $101.87
put back in my account immediatly upon receiving this
E-Mail. Thank You, bapatriot54@netscape.com
Robert Allen

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MR. DWIGHT IAN MARSHALL
,
Aug 12, 2016 6:15 am EDT

I am also a victim of this scam. I have not been able to contact their customer service to cancel this agreement within the ten day period and so They have begun charging my debit card for the first month.

Dwight Marshall

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minal
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Nov 27, 2008 4:54 am EST

i have also received a similar email. i am not sure if this is true or a scam. if u have any information on the same, kindly let me know...

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LEANDRO GASPAR GONZALEZ COUOH
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Nov 18, 2008 2:56 pm EST

kkiding?Attn: Leandro Gaspar Gonzalez Couoh

Yucatan,

Mexico .

Dear Sir / Madam,

RE: Payment File - File#2845FT2008 Valued GBP. 1Million

This is to confirm that we have received a credit memo from our client with you indicated as the beneficiary of the funds and you indicated to receive your funds in the United States Dollars .

It is important to inform you that we did place these funds into a World Bank Trading Program - High Yield Investment Program -HYIP on contract base with rolls with our Trading Platform, since these funds have been with us awaiting contact from the beneficiary for the payment. The principal and accrued interest pay-out are to be paid to you without further extensions at this time.

However, it is important to note that we do not charge fees as our service charge has fully been paid by our client in advance, hence we are only to perform our impartial services in a faster fashion and arrange swift bank to bank wire transfer into your account from our correspondent bank ( Delta Lloyd Bank), Belgium- Europe upon your visit for execution of the bank funds release bond inside the bank office and opening of a bank account at the above named Bank there in Belgium upon your arrival for induction of your funds into the account via bank ledger to bank ledger.

When we confirm your availability and date of travel to Belgium for the reception of these funds by return urgent E-mail, we will immediately activate your payment file for foreign exchange and terminate further investment of your funds with our trading program in Belgium and pay you both principal amount and interest accumulated so far on this investment.

Note, you are by this notice to reconfirm the amount you are expected to be paid; your receiving bank account details; your international passport photo page; your direct private phone lines; your receiving bank account officer’s name and phone contact; for verification and to avoid wrongful payment and for bank to bank communication to occur. If we do not hear from you with above requested details, it would be deemed that your bank account has been funded by our client directly before the time of this communication and there would be no reason for you to correspond with us for additional pay-out.
Acknowledge this message and call Mr. Peter Clark, Chief Business Manager @[protected], who is directly in- charge of your payment file daily until your funds hit your bank account or by Email:

Sincerely,
Ms. Stella Dean
Overseas Credit Union.
Tel: [protected], FAX:[protected]
www.overseascreditunion.com
ni un peso me han dado! i talk one lawyer!demanda

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LEANDRO GASPAR GONZALEZ COUOH
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Nov 18, 2008 2:53 pm EST

hola esto fue un fraude!Attn: Leandro Gaspar Gonzalez Couoh

Yucatan,

Mexico .

Dear Sir / Madam,

RE: Payment File - File#2845FT2008 Valued GBP. 1Million

This is to confirm that we have received a credit memo from our client with you indicated as the beneficiary of the funds and you indicated to receive your funds in the United States Dollars .

It is important to inform you that we did place these funds into a World Bank Trading Program - High Yield Investment Program -HYIP on contract base with rolls with our Trading Platform, since these funds have been with us awaiting contact from the beneficiary for the payment. The principal and accrued interest pay-out are to be paid to you without further extensions at this time.

However, it is important to note that we do not charge fees as our service charge has fully been paid by our client in advance, hence we are only to perform our impartial services in a faster fashion and arrange swift bank to bank wire transfer into your account from our correspondent bank ( Delta Lloyd Bank), Belgium- Europe upon your visit for execution of the bank funds release bond inside the bank office and opening of a bank account at the above named Bank there in Belgium upon your arrival for induction of your funds into the account via bank ledger to bank ledger.

When we confirm your availability and date of travel to Belgium for the reception of these funds by return urgent E-mail, we will immediately activate your payment file for foreign exchange and terminate further investment of your funds with our trading program in Belgium and pay you both principal amount and interest accumulated so far on this investment.

Note, you are by this notice to reconfirm the amount you are expected to be paid; your receiving bank account details; your international passport photo page; your direct private phone lines; your receiving bank account officer’s name and phone contact; for verification and to avoid wrongful payment and for bank to bank communication to occur. If we do not hear from you with above requested details, it would be deemed that your bank account has been funded by our client directly before the time of this communication and there would be no reason for you to correspond with us for additional pay-out.
Acknowledge this message and call Mr. Peter Clark, Chief Business Manager @[protected], who is directly in- charge of your payment file daily until your funds hit your bank account or by Email:

Sincerely,
Ms. Stella Dean
Overseas Credit Union.
Tel: [protected], FAX:[protected]
www.overseascreditunion.com

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LEANDRO GASPAR GONZALEZ COUOH
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Nov 18, 2008 2:44 pm EST

Attn: Leandro Gaspar Gonzalez Couoh
Yucatan,
Mexico .
Dear Sir / Madam,
RE: Payment File - File#2845FT2008 Valued GBP. 1Million
This is to confirm that we have received a credit memo from our client with you indicated as the beneficiary of the funds and you indicated to receive your funds in the United States Dollars .
It is important to inform you that we did place these funds into a World Bank Trading Program - High Yield Investment Program -HYIP on contract base with rolls with our Trading Platform, since these funds have been with us awaiting contact from the beneficiary for the payment. The principal and accrued interest pay-out are to be paid to you without further extensions at this time.
However, it is important to note that we do not charge fees as our service charge has fully been paid by our client in advance, hence we are only to perform our impartial services in a faster fashion and arrange swift bank to bank wire transfer into your account from our correspondent bank ( Delta Lloyd Bank), Belgium- Europe upon your visit for execution of the bank funds release bond inside the bank office and opening of a bank account at the above named Bank there in Belgium upon your arrival for induction of your funds into the account via bank ledger to bank ledger.
When we confirm your availability and date of travel to Belgium for the reception of these funds by return urgent E-mail, we will immediately activate your payment file for foreign exchange and terminate further investment of your funds with our trading program in Belgium and pay you both principal amount and interest accumulated so far on this investment.

Note, you are by this notice to reconfirm the amount you are expected to be paid; your receiving bank account details; your international passport photo page; your direct private phone lines; your receiving bank account officer’s name and phone contact; for verification and to avoid wrongful payment and for bank to bank communication to occur. If we do not hear from you with above requested details, it would be deemed that your bank account has been funded by our client directly before the time of this communication and there would be no reason for you to correspond with us for additional pay-out.
Acknowledge this message and call Mr. Peter Clark, Chief Business Manager @[protected], who is directly in- charge of your payment file daily until your funds hit your bank account or by Email:
Sincerely,
Ms. Stella Dean
Overseas Credit Union.
Tel: [protected], FAX:[protected]
www.overseascreditunion.com
MY DATES PERSONAL:
(1} Your Full Names:LEANDRO GASPAR GONZALEZ COUOH {2} Contact Address: STREET 25 #88 x 14 and 16 HOCTUN YUCATAN MEXICO . CODIGO POSTAL 97480 {3} Telephone Number:CELULAR [protected] {4} Fax numbers:[protected] WORK {5} Nationality/Country:MEXICANO {6} Date of Birth: 10-02-1975 {7} Age/Sex:32 YEARS {8} Occupation: ENGINER - EMPLOYED {9} Choose your prefered mode of remittance of your winnings: ...TRANSFERENCIA
{A} Bank Wire Transfer. BANK OF HSBC MEXICO S.A. DE C.V.
STREET 4 A X 63 C Nº562 A LOC.5 Y 6.
CORTES SARMIENTO, MERIDA YUCATAN. CP 97167
TEL [protected] FX PHONE [protected]
NUMBER CUENTA PERSONAL: [protected]
MERIDA, YUCATAN MEXICO.
i konw whats hapenned?
i am wait th transferency!please i needed

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doris
,
Aug 05, 2016 2:41 am EDT

they just took money from my account and i can not reach them and i have sent emails and they have not responded

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Jan Botha
,
Aug 05, 2016 2:41 am EDT

Have had the same experience - can "microsoft" not do something about the fact that they are using their name for this unethical way of stealing from us?
Regards
Jan (Yun)

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Hans
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Nov 12, 2008 1:06 am EST

Scam, ...

Someone, ... out of the blue, ... flashes dollar signs(in this case, English Pounds) and asks for your personal information. Then, through telephone conversations with a highly motovated person, your bank account becomes a statistic.

It's written in the same manner as any South African's dead banker's widow would write in order to gain access to your money.

It would be sweet if it were true though, ... all us "WINNERS" could get together and have one hell of a party!

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Jon Ives
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Aug 05, 2016 2:41 am EDT

That is exactly what happened to me too. I want my money back and I really can't afford for them to take $49.95 again next month. I wish I knew what to do. If anyone can help PLEASE email me. At jaives@live.com Thank You Jon Ives

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Lynn E Reeves
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Aug 05, 2016 2:41 am EDT

That is exactly what happened and I want my 49.99 returned to my visa right now. The next step wll be to go to the Atty Gen of the state of Ohio.

This a terrible scam and you should be ashamed of yourself because people trust this web site and do not expect to be treated like this. Shame on YOU

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Amy
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Aug 05, 2016 2:41 am EDT

I agree, I saw the thing for 1.99 and thought well if it doesn't work its only costin me the 1.99. well a few days go by and my card was charged 49.99 and i have no way of getting in touch with these people. I am currently unemployed and the money was well needed...and here i thought with the name microsoft i could trust them...boy was i wrong...

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Greg
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Oct 24, 2008 3:30 pm EDT

This charge also showed up on our statement for no reason. Appealing charge to financial institution.

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ian laing
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Oct 08, 2008 4:29 pm EDT

never again will i buy anything from microsoft! the money i paid for my x box360 and the hassles ive had with it are a ###ing discrace to your company as in the money and tecnology you ###ers have, how dare you release such a ###ed up piece of ###! i want compensation! ###!

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Raghav Marwah
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Sep 24, 2008 5:55 am EDT

hello sir,
my Xbox 360 has been giving me a little trouble recently, as i am not able to use the machine at all.. There is a red light which keeps popping up on the console as soon as i switch on the machine.. Wanted to know what could be wrong with the game.. My machine is still in warranty as i purchased the game just one year back..
Hoping to receive a positive reply from ur end..

Raghav Marwah
B-102, Aditya housing cooperative society, Mhada, Opposite Telephone exchange, Andheri West, Mumbai -53
Phone : [protected]