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Microsoft complaints 626

ComplaintsBoard
R
12:48 pm EDT

Microsoft no solution to impractable invoice proof of purchase system

I have tried to purchase student software known as the Ultimate Steal. I tried last year but there was a problem with paypal for a lot of students. By the time that this was sorted. I had no money and the offer was over. I tried again at the end of September. Again same issue with Paypal.

I was told to re-submit my order using my credit card. When I did it said that my basket was empty. I sent multiple e-mails about the problem and they gave me multiple solutions to my problem. None of them worked. I was told to cancel the present invoice on my name and start again. I still keep getting the same message that my basket is empty. I later found out the new invoice which is still stuck on my name does not work because it does not exist on digital river's system and yet customer services (who you can only e-mail) keep on telling me to re-order and not listening to a word I say.

I am very stressed from this ordeal as I am under a lot of pressure with my new year of law with deadlines I have to meet. I am relying on this software. I have expressed to digital river that I am annoyed with their incompetence but they dont care. Please help.

Digital River is in partnership with microsoft and their customer services email is - [protected]@digitalriver.com

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R
5:28 am EDT

Microsoft a winner of the microsoft award international program

Microsoft international™
20 craven park, harlesden
London nw10, united kingdom.
Batch number: 12/25/0340
Reff number: msn-l/[protected]
Winning number: ym09788
http://unitybuk.co.uk/home
Contact person:mr graham poll.
Phone: +[protected]

Attention:customer,

We are in receipt of your email.first of all we want to congratulate you for your prize winning.

To transfer your prize winnings to you, you will first have to open an account with us, so that we can be able to begin with the telegraphic transfer of your prize winnings of 500, 000 great britain pound sterling.

Below is the account opening/activation fees you are to pay for, in order for us to open/activate your account, so that your transfer will be effected.

Account activation requirements:

Account set-up fee: £350 gbp

Opening deposit: £250 gbp

Tax charges: £250 gbp

Total: £850 gbp

Note that, you are to pay the sum of 850 gbp as the account opening/activation charges, so that we can be able to begin with your transfer.

Note that, you are to send the fee through western union money transfer money transfer with the info.below;

Name: michael smith

Address:. liverpool james street station, james street, liverpool, merseyside, l2 7pq. london, england.

Zip code: l2 7pq.

As soon as the payment is sent, you are to send us the following payment info.so that we can make the pick up and immediately open your account.

Mtcn

Sender's name

Awaits a response from you.

Regards,
Contact person:mr graham poll.
Phone: +[protected]
Account manager,
Online banking division.

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P
P
Patsy Elkins
,
Jun 08, 2008 11:05 am EDT

This has to be a scam and it has your name on it!

From: MICROSOFT INTERNATIONAL
Date: 6/7/2008 11:27:49 AM
To: undisclosed-recipients:,
Subject: 2008 ®INTERNATIONAL ONLINE PROMOTION WINNER®

Dear Winner,

Your email has been selected as one of the winners of the 2008 MICROSOFT
annual online lottery program. Please see the official "winning
notification letter" in the attachment of this email. Immediately contact
your claim agent whose details are stated in the attachment to claim your
winnings.

Regards,

Mrs. Theresa Allen.
Director of International Promotions.

I
I
ikram456
, PK
Dec 13, 2010 7:31 am EST
Verified customer This comment was posted by a verified customer. Learn more

fraud lottery scam mail me and demand mony pls ban these compienes

ComplaintsBoard
G
12:40 am EDT

Microsoft microsoft lottery

so stupid! i knew it already that this is a scamm... beware of this i already send my personal information, but i will not pay the delivery process the said winning lottery... im gladly check it out before processing the other information about hte winning lottery and they said that i won a 500, 000.00 GBP... beware of this

WINNING E-MAIL LOTTERY
Microsoft Corporation,
United Kingdom
Ref: BTD/610/08
Batch: 409978E
Your e-mail address won 500.000.00GBP in the Microsoft Sweepstakes 2008.
Contact Mr. Peter Garry for your cheque/certificate processing claim.
Tel: +[protected]
E-mail: [protected]@yahoo.se
***********************************************
MICROSOFT VERIFICATIONAL FORM
***********************************************
1. Name:...
2. Address:...
3. Country:...
4. Telephone Number:...
5. Occupation:...
6. Age:...
7. Sex:...
8. Martial Status:...

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A
Ayman Ibrahim
,
Nov 04, 2008 7:51 am EST

hahahahaha... soooooooooooooooooooo silly
Microsoft Department UKMicrosoft Campus, Thames Valley Park, Reading Berkshire RG6 1WGUnited Kingdominfo@microsoftwinners.comRef: BTD/610/08Batch: 409978EWINNING E-MAIL LOTTERYYour e-mail address won 500.000.00GBP in the Microsoft Sweepstakes 2008. Contact our claims agent Mr. Peter Garry for your cheque/certificate processing claim. E-mail: claimpetergarry03@hotmail.comTel: +[protected]***********************************************MICROSOFT VERIFICATIONAL FORM***********************************************1. Name:...2. Address:...3. Country:...4. Telephone Number:...5. Occupation:...6. Age:...7. Sex:...8. Martial Status:...9. Choose your option of remittance1. Courier Delivery2. Bank Transfer

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P
Prabhath Suranga
,
Oct 02, 2008 11:43 pm EDT

WINNING E-MAIL LOTTERY
Microsoft Corporation,
United Kingdom
info@microsoftwinners.com
Ref: BTD/610/08
Batch: 409978E
Your e-mail address won 500.000.00GBP in the Microsoft Sweepstakes 2008.
Contact Mr. Peter Garry for your cheque/certificate processing claim.
Tel: +[protected]
E-mail: claimpetergarry04@hotmail.com
***********************************************
MICROSOFT VERIFICATIONAL FORM
***********************************************
1. Name:...
2. Address:...
3. Country:...
4. Telephone Number:...
5. Occupation:...
6. Age:...
7. Sex:...
8. Martial Status:...

ComplaintsBoard
K
10:01 pm EDT

Microsoft scam emails

i recieved an email claiming that i won some type of lottery from microsoft enclosed is a copy of what was said, i sent this to a scam email sight, that deals with these types. i just wanted to, make you aware that somone is using your name to take advantage of peoples gulibility.

Microsoft Corporations Wining Update:
Customer Service
Your Reference No: POS-L/[protected]
Your Batch No: 2995SEPTL#22
OFFICIAL WINNING NOTIFICATION.

We are pleased to inform you of the release of the long awaited results of
Sweepstakes promotion organized by Microsoft, in conjunction with the
foundation for the promotion of software products, (F.P.S..) held this
August 2008, in The Netherlands. Where in your email address emerged as one
of the online Winning emails in the 2nd category and therefore attracted a
cash award of 250, 000.00 (Two Hundred and Fifty Thousand Euros) and a Dell
laptop.

To begin your claim, do file for the release of your winning by contacting
our Foreign Transfer Manager:

Mr. Dennis Van Henrik

Tel: +[protected]
Fax: + [protected]

Email: [protected]@gmail.com

Email: [protected]@gmail.com

The Microsoft Internet E-mail lottery Awards is sponsored by our
CEO/Chairman, Bill Gates and a consortium of software promotion companies.
The Intel Group, Panasonic, Dell Computers and other International
Companies. The Microsoft internet E-mail draw is held periodically and is
organized to encourage the use of the Internet and promote computer
literacy worldwide.

Congratulations!

Sincerely,

Mrs. Hillary Vanderpool

Promotions Manager.

Mr. Dennis Van Henrik
Tel: +[protected]
Fax: + [protected]

Email: [protected]@gmail.com
Email: [protected]@gmail.com

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R
R
RjLeBeau
, US
Nov 08, 2015 9:08 am EST
Verified customer This comment was posted by a verified customer. Learn more

Well, once again Microsoft has succeeded in making ### of themselves. I am referring to the new Windows 10 upgrade. They already managed to assinine themselves with Windows Vista, but that wasn't good enough for them. Windows 10 is slow, too confusing, took way too long to install, and not worth the dynamite to blow 10 and Vista to the planet Pluto. Fortunately, a restore point is made for you before the upgrade starts, m so you can roll back to Windows 7 or Windows 8. As for me, I will stick to those. Thanks for nothing Microsoft. Signed, A Disgruntled Technician and Programmer.

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Christop
Portland, US
Mar 15, 2014 12:17 pm EDT

Microsoft discontinued the Zune. All of us are upset and think these ### should reciprocate. Now we in a recession have to buy the Xbox at 500.00 a pop and the zune customers did not get any discounts tward the units. Angry with Microsoft for this complete money hungry company that screwed all zune customers. I myself will move on from this company in every way! Not that they give a Crap but they have lost alll respect! Chris cmtbs@email.com

K
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Kiwidude23
Rosebud, AU
Mar 19, 2012 9:07 pm EDT

If you notice, all their contact details, especially the email address are obvious fakes - if they are going to yahoo mail, hotmail, etc and not direct to a business address, it is almost guaranteed a fake, if they require you to provide personal details - another sign of a fake, if you haven't entered a competition - another likely fake, almost all of these have bad spelling and grammar errors . . another sign, if they sound like they are trying to name drop - another sign of a fake, if they don't provide a phone number local to your country - another sign of a fake. . .etc. . . People need to be more awake and stop thinking they will get something for nothing! And one last thing as I flick through most of these submissions .. . . "Dear Sir/Madam, Dear Winner, Dear "anything other than your full name" ". If they don't know who you are they aren't going to give you millions of dollars!

Anyways, I'm supposed to be working - as I haven't won 10, 000, 000 Euros in the latest Microsoft Jackpot for endangered furry animals with big ears and sharp claws, I must work for my money.

M
M
marcus mikhail bhana
, ZA
Mar 02, 2011 7:01 am EST
Verified customer This comment was posted by a verified customer. Learn more

Dell promo held on the 1st March 2011 you won US$1, 000, 000.00 To claim contact dellpromo088@yahoo.co.id i got htis message today, could you please check to see if it is spam from this address Debbi Maria [info@dell.co.id], my e-mail address is marcus.bhana@mondigroup.co.za

A
A
ALI ABDULLAH SALEH AL-GHANI
, MY
Dec 07, 2009 7:55 pm EST
Verified customer This comment was posted by a verified customer. Learn more

it's me who win but i don't know how to believe some thing like that...

M
M
marisiris
, RU
Oct 20, 2009 8:59 am EDT

Sent: Saturday, October 17, 2009 2:46:54 AM
To:

MICROSOFT CORPORATIONS SWEEPSTAKES PROMOTIONS. CUSTOMER SERVICESYour Batch No: 2009/281/CBYour Reference No: PKO/MCS/4097 OFFICIAL WINNING NOTIFICATION. We are pleased to inform you of the release of the long awaited results ofSweepstakes promotion organized by Microsoft Corporations, in conjunction withthe foundation for the promotion of software products, (F.P.S.) held thisOctober 2009, in the Netherlands. Where in your email address emerged as oneof the online Winning emails in the 2nd category and therefore attracted acash award of 250, 000.00 euro (Two Hundred and Fifty Thousand Euros Only) anda Toshiba laptop. To begin your claim, do file for the release of your winningby contacting our Foreign Transfer Manager: Mr. Flip HubertTel: [protected] Fax: [protected]-758Email:micropromo@msonlinecenter.com The Microsoft Internet E-mail lottery Awards is sponsored by formerCEO/Chairman, Bill Gates and a consortium of software promotion companies. TheIntel Group, Toshiba, Dell Computers and other International Companies. TheMicrosoft internet E-mail draw is held periodically and is organized toencourage the use of the Internet and promote computer literacy worldwide. Congratulations! Sincerely, Mrs. Serena HenrikPromotions Manager.

F
F
flanker438
, IN
Sep 27, 2009 11:12 am EDT

received this few moments ago ;-

Dear Winner

We are Pleased to inform you that you have won a prize money of
(750, 000.00GBP) by Msn/Yahoo Lottery inconjunction with the MICROSOFT
WINDOWS.
we collects allthe email addresses of the people that are activeonline,
among the millions that subscribed to Yahoo, Hotmail and various Microsoft
window users, we onlyselect five people every year as
our winners, through electronic ballotingSystem without the winner applying

Batch number...YW/08872/PY
Ref number...WL/7662/5AQ
Winning number...WZ554/30

How ever you will have to fill and submit this form tothe events manager

1. Full name...
2. Contact Address...
3. Age...
4. Telephone Number...
5. Marital Status...
6. Sex...
7. Occupation...
8.State:...
9.Country...
10.Nationality...
11.how do you feel has a winner...

Your Reference and Batch number at the top of this mail:

(CONTACT EVENTS MANAGER)
Name:Mrs. Monica johnson
E-mail:claimsdepartment43@live.com

(Msn/Yahoo Lottery Games/Lottery Coordinator).

R
R
Rexi
, IN
Sep 23, 2009 7:52 pm EDT

I received an e mail like this. Are u contecting any contest like this?

Dear Winner

We are Pleased to inform you that you have won a prize money of
(750, 000.00GBP) by Msn/Yahoo Lottery inconjunction with the MICROSOFT
WINDOWS.
we collects allthe email addresses of the people that are activeonline,
among the millions that subscribed to Yahoo, Hotmail and various Microsoft
window users, we onlyselect five people every year as
our winners, through electronic ballotingSystem without the winner applying

Batch number...YW/08872/PY
Ref number...WL/7662/5AQ
Winning number...WZ554/30

How ever you will have to fill and submit this form tothe events manager

1. Full name...
2. Contact Address...
3. Age...
4. Telephone Number...
5. Marital Status...
6. Sex...
7. Occupation...
8.State:...
9.Country...
10.Nationality...
11.how do you feel has a winner...

Your Reference and Batch number at the top of this mail:

(CONTACT EVENTS MANAGER)
Name:Mrs. Monica Williems
Tell:+[protected] / +[protected]
E-mail:claimsdepartment43@live.com

(Msn/Yahoo Lottery Games/Lottery Coordinator).

S
S
spitfire
Lake Geneva, US
Nov 12, 2008 7:15 am EST

Here is the email i received this Morning.

Microsoft Corporations Sweepstakes
reply-to deskoffrankpowell@yahoo.com.hk
to undisclosed-recipients
date Wed, Nov 12, 2008 at 6:15 AM
subject [protected])

hide details 6:15 AM (59 minutes ago)

Reply

Dear Sir/ Madam,

The prestigious Microsoft and AOL has set out and successfully organized
a Sweepstakes marking the year 2008 anniversary we rolled out over US$
400, 419, 864 for our Year-end Anniversary Draws. Participants for the
draws were randomly selected and drawn from a wide range of web hosts
which we enjoy their patronage.

The selection was made through a computer draw system attaching
personalized email addresses to ticket numbers. If you ignore this
message, you will defiantly regret it later. Microsoft and AOL are now
the largest Internet companies & in effort to make sure that Internet
Explorer remains the most widely used program, Microsoft and AOL are
running an e-mail beta test.

Your email address as indicated was drawn and attached to reference and
ticket number [protected] with serial numbers MIC-AOL/8302/08 and
drew the lucky numbers [protected]) which subsequently won you
£ 1, 000, 000 ( One Million Great Britain Pounds) as one of the jackpot
winner in this draw. You have therefore won the entire winning sum of £
1, 000, 000 (One Million Great Britain Pounds) the draws registered as
Draw number one was conducted in Liverpool, UK on the 10th NOVEMBER,
2008. These Draws are commemorative and as such special.

Please be informed by this winning notification to file your claims
immediately. You are advised to make contact to your referred agent who
shall by duty guide you through the process to facilitate the release of
your winning prize. To file for this claims, Please Contact your
referred agent with your verification information as required on the
form below to begin the claims of your winnings funds as conducted by
the lottery company:

We dedicate our special thanks & gratitude to Bill Gates {Now Retired
from Microsoft Corporations} .We wish you the best of luck as you spend
your good fortune in this season.

Note: You have Two (2) weeks from the date of this publication to claim
your prize or you may forfeit your winnings. Thank you for being part of
our commemorative mid-year Anniversary Draws.

Find below your referred agent and the verification form:

Address: 165 Airline Road, Liverpool, UK.
Contact Agent: Mr. Frank Powell
Tel: +[protected]
Email:deskoffrankpowell@yahoo.com.hk

Name...
Country of Origin...
Place of Residence...
Occupation...
Sex/Age...
Telephone/Fax...
Winning Email ID...

NOTE: DUE TO FRAUDSTERS, WE HAVE DECIDED TO EFFECT TRANSFER TO YOUR BANK
ACCOUNT ONLY AND WHEN CONTACTING YOUR REFERRED AGENT, DO QUOTE YOUR
TICKET NUMBER AND SERIAL NUMBER FOR SECURITY REASONS.

Desmond Harry
Public Relations Officer
Microsoft Corporations

ComplaintsBoard
J
1:17 pm EDT

Microsoft scam???

I received the following email: is this a scam? yes, I think so so please beware!
Microsoft corporations:
Customer service
New london road,
Chemsford
File ref: hl/5564/06/07/mics
Batch: mc11/834/5pdh /eu

Dear winner,

It is obvious that this notification will come to you as a surprise but please find time to read it carefully as we congratulate you over your success in the following official publication of results of the e-mail electronic online sweepstakes organized by microsoft, in conjunction with the foundation for the promotion of software products, (f. p. s.) held this september 2008 in london uk.

Where in your email address emerged as one of the online winning emails in the 1st category and therefore attracted a cash award of 500.000.00 (five hundred thousand pounds sterling) our winners are arranged into four categories with different winning prizes accordingly in each category. they are arranged in this format below:

These are your identification numbers:mcs-26799/097

Category no. of winners winning prizes
1st. 2 :500, 000.00 pounds each
2nd. 8 :350.000.00 pounds each
3rd. 13 :250, 000.00 pounds each
4th. 27 :70, 000.00 pounds each

We write to officially notify you of this award and to advise you to contact the processing office immediately upon receipt of this message for more information concerning the verification, processing and eventual payment of the above prize to you.

It is important to note that your award information was released with the following particulars attached to it.

(1) award numbers: nl 56/7766
(2) email ticket numbers: eaasl-130877
(3) batch numbers: mc11/834/8pdh /eu
(4) the file reference numbers: hl/5574/41/07/mics {5} serial numbers: mcst/006/nl46560

1. full names:
2. residential address:
3. phone number:
4. fax number:
5. occupation:
6. sex:
7. age:
8. nationality:
9. present country:
10. next of kin name/address:

Mode of price remittance.

(1) cash pick-up (you coming down to uk personally to pick your price).

(2) courier delivery of your certified winning cheque name and other winning documents safely to you.

To file for your claim, please contact your validating officer for validation of your winning within twenty-nine working days of this winning notification. winnings that are not validated within twenty-nine working days of winning notification are termed void and invalid. you are required to mention the above particulars of your award in every correspondence to enable the agent validate your winning.

Contact:
*
Foreign transfer manager
Mr. larry smith.
Microsoft security department (uk).
E-mail:[protected]@live.co. uk
*

The microsoft internet e-mail lottery awards is sponsored by our ceo/chairman, bill gates and a consortium of software promotion companies. the intel group, toshiba, dell computers and other international companies. the microsoft internet e-mail draw is held periodically and is organized to encourage the use of the internet and promote computer literacy worldwide.

Once again on behalf of all our staff,

Congratulations!

Sincerely,

Mr. steve clerk.
M. s. pro. zonal coordinator.

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B
B
Bennie-Joyce Williams
Florence, US
Jan 19, 2011 3:19 am EST

My email received a similiar one, but the location indicates, without a doubt that this is a scam. Thank you for submitting yours and you Microsaoft for your support.

H
H
honey
,
Oct 31, 2008 4:28 pm EDT

yes I have been receiving thousands of the same sorts of letter from many sources saying from nokia, uk lotto, europe lotto, so and so.
receiving that kind of junk mails are so annoying. One time, I tried to call the number that mention in the letter. A guy answered and told me that ' so, you received the email?' I said, yes. and he said you need to send me £ 500 for the courier charges. then i know that that was a scam. I am thinking of reporting official about this scam. But I am not sure how far I should go. Tell me what you think please

K
K
khammar
,
Oct 05, 2008 4:05 pm EDT

j'ai reçu un email de votre part (peut être ) avec les references suivants :

Microsoft Corporations:
Customer Service
Wrights Lane,
Kensington London W85SP
England UNITED KINGDOM
FILE REF: HL/5564/06/07/MICS
BATCH: MC11/834/5PDH /EU
http://www.micswptpromouk.com
http://www.micswptpromouk.com/mywinnings.htm
Ticket Number: [protected]
Lucky Number: [protected]
Ticket Number: [protected]
Lucky Number: [protected]
Congratulations
Mr.Williams Woods.
Microsoft payment Unit
Tell: : +[protected]

j'aimerai bien que vous me disiez si c'est de votre part ou non et mrci

S
S
Serge Verwest
,
Sep 22, 2008 7:02 am EDT

I recieved the same E-mail with identical numbers. Fraude!

T
T
Timmerman
,
Sep 22, 2008 2:54 am EDT

Ok i checket and am now sure this is fraude.
all the sef and numbers in your mail are the same as in mine so this is a mail has been send to many people and all won with the same numbers: FILE REF: HL/5564/06/07/MICS
BATCH: MC11/834/5PDH /EU
and same :
(1) Award numbers: NL 56/7766
(2) Email ticket numbers: EAASL-130877
(3) Batch numbers: MC11/834/8PDH /EU
(4) The file reference numbers: HL/5574/41/07/MICS
{5} Serial Numbers: McST/006/NL46560
i toss it away !

T
T
Timmerman
,
Sep 22, 2008 2:45 am EDT

I got one like this too
Is this a mail to be taken serious or not?

ComplaintsBoard
H
4:17 am EDT

Microsoft microsoft scam

I was contacted on my yahoo email adress by a Suzan De-kurt claiming to be from mickrosoft online promotions. They happily announced that my email address have won UK MICROSOFT LOTTERY of 2, 000, 000.00 Great Britain Pounds. All you have to do is fill in the form and contact your claim agent, a sertain [protected]@gmail.com or [protected]@hotmail.com. Tel +[protected] Fax +[protected]. Amazing I feel like such a winner. I just thought microsoft would be interessted to know they now owe me 2000, 000.00 Great Britain Pounds becaues for some reason I dont think Miss de- kurt works for microsoft.

SCAM ALLERT

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Z
9:21 am EDT

Microsoft funny e-mail

Hi
I received this mail.

Confirm
Microsoft on line communication
Dear microsoft e-mail winner
Microsoft announces your winnings of £1, 350, 000, this
Makes you a proud winner of the soft claims. to file for
Your claims, the following information's is needed =
1. full legal names 2. occupation 3. tel number
4. contact address 5. marital status 6. age 7. sex 8. next of kin
E-mail: [protected]@hotmail.com =
Regards
Mr alex hooper (reference officer)
Tel: +[protected] =
Microsoft on line support team

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R
Robin
,
Oct 15, 2008 8:15 am EDT

I received this email today:

CONFIRM
MICROSOFT ON-LINE COMMUNICATION
DEAR MICROSOFT E-MAIL WINNER
FILE TO CLAIM £1, 350, 000.
===============================================
1.FULL LEGAL NAMES 2.OCCUPATION 3.TEL NUMBER
4.CONTACT ADDRESS 5.MARITAL STATUS 6.AGE 7.SEX
E-MAIL:softt45@hotmail.com
==============================================
REGARDS
MR Alex Hooper(REFERENCE OFFICER)
Tel: +[protected]
==============================================
MICROSOFT ON LINE SUPPORT TEAM

What's this all about?

S
S
Shorty121xx
,
Sep 16, 2008 12:21 pm EDT

FINAL NOTICEMICROSOFT ON-LINE COMMUNICATIONDEAR MICROSOFT E-MAIL WINNERMICROSOFT ANNOUNCES YOUR WINNINGS OF £1, 350, 000, THISMAKES YOU A PROUD WINNER OF THE SOFT CLAIMS. TO FILE FORYOUR CLAIMS, THE FOLLOWING INFORMATION'S IS NEEDED========================================1.FULL LEGAL NAMES 2.OCCUPATION 3.TEL NUMBER4.CONTACT ADDRESS 5.MARITAL STATUS 6. AGE 7.SEX 8. NEXT OF KINE-MAIL: softclaims@hotmail.com============================REGARDSMR Alex Hooper(REFERENCE OFFICER)Tel: +[protected]===========================MICROSOFT ON LINE SUPPORT TEAM

ComplaintsBoard
G
5:15 am EDT

Microsoft fishing email

[protected]@surveysitemail.com"

Microsoft is conducting a study about its microsoft certification program and is interested in your opinion. If you have already completed this survey please disregard this letter. If you have not completed it, please consider taking a few minutes at this time to complete the survey. The survey will close on september 2, 2008.

To participate, please click here

About this study
This e - mail was sent on behalf of microsoft corporation through comscore surveysite, a marketing research firm commissioned by microsoft to conduct this study. For information about comscore surveysite's relationship with microsoft, please see
Http: / / www. Microsoft.com / mscorp / marketing_research / english. Asp

Need help completing this study?
Please use comscore surveysite's online support.

How microsoft helps protect your privacy
Microsoft is committed to protecting your privacy. Please click on the following link to review the microsoft certified professional program survey privacy statement:
Http: / / survey. Surveysite.com / wi / p25662541 / privacy_p25662541. Html

Stop sending me this type of e - mail!
If you prefer not to receive e - mail invitations to participate in comscore surveysite market research on behalf of microsoft, please use this form. We will promptly update your preferences; however, you may receive previously initiated invitations during that period.

Sponsor
This survey is sponsored by the microsoft learning team.

Contact microsoft
Contact us

Microsoft corporation | one microsoft way | redmond, wa 98052

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P
Petar Stolic
,
Nov 02, 2008 4:07 pm EST

You are no (5) , we the management of the microsoft company wishes to inform
You that your email has been selected as one of the lucky winners of
(ฃ500, 000. 00gbp) great british pounds in the end of year multi - email data
Base draws. Contact your agent mr. Tom ivan via email immediately with
The following details below.

1. Full name. . .
2. Country. . .
3. Contact address. . .
4. Telephone number. . .
5. Occupation. . .

Contact mr. Tom ivan via email.
Email: awardclaims_agentivan@yahoo.com. Hk
Microsoft award promotion 2008

ComplaintsBoard
B
2:53 pm EDT

Microsoft terrible support!!!

In January 2008 I had called Microsoft to cancel my XBOX Live subscription since it auto renewed far a full year and I no longer had an XBOX. They would not refund my money, but said I had to pay for what I had used. I said fine, but I wanted it canceled IMMEDIATELY. Well several months later I was looking at my credit card statement closely and realized there were charges for XBOX Live on there. Apparently they put me on month to month billing for an account that was supposed to be cancelled. I called Microsoft and told them that I had tried to cancel this account months ago, and that I would like them to refund my money, since this was clearly their mistake. They refused. I asked to be escalated to a manager that I could submit a complaint about this situation, and the phone representative refused to do so. I asked if there was a place I could write a written complaint, and the women said I should go online to xbox.com to do so. There is no place to do this on xbox.com. I am fed up. I will never purchase anything with a Microsoft logo again if they do not fix this!

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Dawniepoohs
Rochester, GB
Mar 03, 2011 1:36 pm EST

Well not only did only realise you have to pay a monthly fee to use the xboxlive so i registered my card for the monthly fee, then my son started to buy things for his "AVATAR" and spent £1000 of my money over 6 months! Non refundable, i am now in so much debt, i could lose my house!

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xD TaLenTzZ
, GB
Aug 28, 2009 7:19 am EDT

Xbox live Customer support is shocking, my account was corrupt so i phoned xbox and they said it was my connection at first, so i phoned my internet provdider and they said my connection was fine, that same day i was told by a differnt person that 1 of the xbl servers was down and it would be fixed within 2 days, 2 days laiter i could still not recover my gamertag so i phoned them up and they said it will be escalated further as they think it is corrupt and that it could take between 3-5 days to sort out and they would phone me if they had sorted it out, 5 days later, no phone calls, and i could still not recover my gamertag, so i phoned again and a differnt technichian said they could still not work out why its not working and said it could take another 2 weeks to sort out, to be honest i dont care about the account any more, i just want a refund of over 8000 microsoft points that i had on the account and my membership refunded, i just think xbox is rubbish when something goes wrong, and yet there are no ways to put a formal compllaint in you cant ring and complian, cant post complaints on xbox.com, so i dont no what to do now.

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dmac
Wheat Ridge, US
Feb 16, 2009 7:54 pm EST

Yeah, these guys are worse than the Wall Street bandits! Did the same to us even though we had a 13 month prepaid credit they billed the already canceled credit card...since the transaction failed they interrupted service until they could get a credit card to bill for another 12 months making a total of 25 months. The Customer service person actually tried to say that the prepaid and credit card were two different kinds of money...and I guess up is d0wn, black is white, the sky is water...

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william lepack
,
Oct 15, 2008 6:29 pm EDT

Exactly what I am going through. I told my son, "Never again". I'm online looking up a place to file a complaint. Better Business Bureau? Microsoft, you should be ashamed of your practices. Sickening. Anyone who works there as a "customer service representative" should seriously hang their heads in shame. How can you go to work everyday knowing what you are doing to your fellow man? The sickest part is that children ask parents to sign up for this crap and then the parents can't drop it without a major hassle. I had to cancel my debit card to end this nightmare.It doesn't stop there, though. Now I must inform all my automatic bill payment accounts that I have new account numbers before they try to deduct payments from my old number. NEVER AGAIN. BELIEVE IT.

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tony
,
Oct 08, 2008 11:53 pm EDT

Microsoft systematically uses these tactics to raise income. I canceled my sons xbox acct on sep 20, 2008 after 49 minutes on the phone. I was told he had two more days to play though already paid. (he did not play though) The rep said I would not be billed again. An independent customer service rep called on sept 26 to see how the service was. I told them it took 49 min to cancel this and service was extremely poor. The independent rep said she would put us at the top of a priority list and we would be recieving a cal on the 29 (no call) Lo and behold got my the credit card bill today and they billed for another month of service on Sept 22. Spent another 32 minutes on the phone tonight and was told the bill was retroactive for the previous month. HUH. My son only signed up for one month and it took us awhile to figure out they began charging us every month. Its not about the few dollars to me but the principal. Microsoft are thieves. This is ripe for a class action lawsuit. It is easy to deny someone over the phone for $7.99 and know that they want spend the effort to right the wrong for this amt. I will call my credit card tomorrow to block future charges.

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Treena
,
Sep 21, 2008 9:07 pm EDT

I can soooo relate to this. This is exactly what happened to me the other day.

This is the worst support I've ever come across. I too cancelled my son's x-box live from my M/C, to only find out they continued to deduct money from M/C for next 3 months.

I contacted them again and explained that they should refund me the last 3 months subscription fees because I did the right thing and had already cancelled previously, they said they could not do this and could not provide me with logical reason as to why, they just kept speaking their stupid programmed replies.

I did demand to speak to their supervisor - I was left on hold for 20 mins before I spoke to him to only get the same response.

This was my money how can they get away with this?

ComplaintsBoard
Q
5:20 am EDT

Microsoft csr/tos support

On the 19th of August 2008 I got notification on my Xbox Live account saying that I was suspended for "Inappropriate Content" on my profile because of the three letter "A" word. As I admitted that I was at fault when my account got re-activated on the 21st I fixed the issue immediate upon reinstatement. The evening of the 21st I was then suspended again for a week and called Xbox Live support. They too told me since I violated the Terms of Service that they couldnt do anything for me. When asked if I could talk to someone who could, all they told me was "this is the highest level you can talk to." When asking for proof, they said they didnt have to offer any. I immediately told them to cancel my account.

Personally, I could care less if I was at fault for my own mistakes. I admit to my mistakes on the 19th but after I fixed it and was suspended again, I think that they are the rudest people around and theres no way to "appeal" for something that was purely false. I am on the verge of making sure Microsoft gets ruined because of their conduct since I havent been the first person to have had this happen.

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MommaHix2three
, US
Apr 08, 2014 12:08 pm EDT

My minor son had his account banned because of cheating. I have asked the enforcement team to give minor's a second chance and they are rude with their answers. I am going back and forth to the point I am looking to contact Microsoft Corp to file a complaint. Have you reached any resolution to your problem?

ComplaintsBoard
M
10:06 am EDT

Microsoft extended warranty

Bought extended warranty. Disc door frequently gets stuck and machine has frequent disc read errors. Took it in and tech went to verify my claims. The tech observed the disc drive door was stuck, and he put pressure against on side of the door to get it to open. Tech was not able to see any disc read errors because he used a game that did not stream data from the disc.
He said he couldn\'t replace the system because he had to see the disc read error. I asked for the manager. Manager came over and explanined they needed to see the problem. I can understand that, there are a lot of dishonest people. So I said the disc door getting stuck was a malfunction and the manager agreed and asked the tech if he could verify that the door was getting stuck. The tech flat out lied and said \'I just pushed the eject button and it opened\'. When I tried it again, the door did open with the manager there (of course). So I then asked the tech point blank, \"when you first hooked up the xbox and hit the eject button, was the disc door stuck\". The tech gave the same reply, \'I hit the button and it opened\'. He would not answer yes or no. So I wound up not getting my xbox replaced because the tech lied and would not be honest about the malfunctioning drive door he observed.
I tried to escalate the problem to corporate, but they just kept referring me back to the store manager. Fry\'s replies on bulk sales, and don\'t care about the occasional burned customer. They can afford to lose business from the occasional customer. I have since not shopped at Fry\'s, instead purchasing all my games at stores with real customer support services.

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Update by Mike
Jul 27, 2008 10:09 am EDT

This should have been under complaints about Fry's Electronics, not Microsoft.

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dallas12
, US
Aug 12, 2012 10:11 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi, you might not read this, but my xbox 360 slim isnt working right and i want to bring it to Fry's for a refund. I have the 2 year warranty, do i need the reciept?

ComplaintsBoard
A
5:40 am EDT

Microsoft scamming!!!

July 11, 2008

Mrs. basheera abubakar,
Microsoft lottory co-ordinator,
London,
U. k.

Madam:

After a long braek I am on this writing to you, which caused my daily life and mental peace upset.

As you know and aware of my winning of the award
5.5 m of bps from your microsoft lottory in august 2006.
You are also aware of my conditions and my payments to nigerian microsoft office and the first bank plc. I made nearly 3000 usd payments with 200 usd from your assistance as a sister to brother personal supporting loan on me.

Despite of all of my and your best efforts the first bank could not pay me the award and took many turns in this proccess. a time came that the bank terminated their communication with me and still it is the same.

But in the way I came to know through the first bank abuja, nigeria that the lagos bank did not know anything about your 5.5 millions of bps case which was quite amazing for me. I tried my level best to establish my relational communication once again with them but it was all invain.

Now with the recent development arised from the reports received by me from the economic and financial crime commission chairman which are enclosed for your kind study and updating all the matter to you that the
Person who wrote you as a director of remittance of the first bank plc was under their arrest and he was so called director with a scammed bank and fake name as mr. evans lee.

This news is not less than an atomic bomb from iran and it gives me understanding that mr. bob allen basically played a scammers game with me and given my case to the wrong hands instead of giving to a proper bank.

Can you take an action in this report againt the payment master prof. mr bob allen of nigeria and arrange to refund my dera money of 3000 usd from your special funds or from recvovery of my bob allen’s salaries.

I shall be higly thankful to you to listen my request and undergo this case so that in future no one is looted like me.

Thanks and high regards:

Yours faithfully,

(abdul raqib khan)

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Debashish
,
Nov 16, 2008 7:38 am EST

I'm getting this.I'm not beleive in fake lottery.But it is from MS.Is it also fake?

FROM: THE DESK OF THE E-MAIL PROMOTIONS MANAGER INTERNATIONAL PROMOTIONS/PRIZE AWARD DEPARTMENT, MICROSOFT CORPORATION WORLD LOTTERY UNITED KINGDOM.61-70 SOUTHAMPTON ROW BLOOMSBURY LONDON UNITED KINGDOM WC1B 4AR.

Come from:SINCERELY.
MRS BETH MOODY

MRS. TAKIYYAH A'ISHAH
(CO-COORDINTOR).

LOTTERY SPONSORS: CHIEF SPONSORS;

MICROSOFT CORPORATION UK, MICROSOFT CORPORATION AFRICA,
MICROSOFT CORPORATION USA, MICROSOFT CORPORATION ASIA.

Past winners

smkwc.dr@gmail.com, "Microsoft Email Lottery 2008"

ComplaintsBoard
A
8:31 pm EDT

Microsoft relibility of award winning program

I've receive this email last 2 weeks ago and i'm not sure the reliability of this email. So, I attached this email below for your validation wether its true or not. It would be so nice if microsoft do something about this annoyin stuff, wouln´t it?. Tq.

_
From: "microsoft windows xp"
To: undisclosed-recipients
Microsoft corporations:
Customer service
Wrights lane,
Kensington london w85sp,
England united kingdom
File ref: hl/5564/06/07/mics
Batch: mc11/834/5pdh /eu

Dear winner,
It is obvious that this notification will come to you as a surprise but please find time to read it carefully as we congratulate you over your success in the following official publication of results of the e-mail electronic online sweepstakes organized by microsoft, in conjunction with the foundation for the promotion of software products, (F. P. S.) held this june 2008 in london uk.

Where in your email address emerged as one of the online winning emails in the 1st category and therefore attracted a cash award of 500.000.00 (Five hundred thousand pounds sterling) our winners are arranged into four categories with different winning prizes accordingly in each category. They are arranged in this format below:

These are your identification numbers:mcs-26799/097

Category no. Of winners winning prizes
1st. 2 :500, 000.00 pounds each
2nd. 8 :350.000.00 pounds each
3rd. 13 :250, 000.00 pounds each
4th. 27 :70, 000.00 pounds each

We write to officially notify you of this award and to advise you to contact the processing office immediately upon receipt of this message for more information concerning the verification, processing and eventual payment of the above prize to you. It is important to note that your award information was released with the following particulars attached to it.

(1) award numbers: nl 56/7766
(2) email ticket numbers: eaasl-130877
(3) batch numbers: mc11/834/8pdh /eu
(4) the file reference numbers: hl/5574/41/07/mics
{5} serial numbers: mcst/006/nl46560

1. Full names:
2. Residential address:
3. Phone number:
4. Fax number:
5. Occupation:
6. Sex:
7. Age:
8. Nationality:
9. Present country:
10. Next of kin name/address:

Mode of price remittance.

(1) cash pick-up (You coming down to uk personally to pick your price).

(2) courier delivery of your certified winning cheque name and other winning documents safely to you.

To file for your claim, please contact your validating officer for validation of your winning within twenty-nine working days of this winning notification. Winnings that are not validated within twenty-nine working days of winning notification are termed void and invalid. You are required to mention the above particulars of your award in every correspondence to enable the agent validate your winning.

Contact:
*
Foreign transfer manager
Mr. Garry moore
Microsoft security department (Uk).
E-mail:garry. [protected]@yahoo.co. Uk
*

The microsoft internet e-mail awards is sponsored by our ceo/chairman, bill gates and a consortium of software promotion companies. The intel group, toshiba, dell computers and other international companies. The microsoft internet e-mail draw is held periodically and is organized to encourage the use of the internet and promote computer literacy worldwide.

Once again on behalf of all our staff,

Congratulations!

Sincerely,
Mr. Steve clerk.
M. S. Pro. Zonal coordinator.

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A
Andrew
, UA
Feb 18, 2009 3:00 am EST

Hi everybody! I'm from Ukraine and I've got the same letter from "microsoft", I am sure this is SCAM!

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jill
,
Nov 09, 2008 5:42 am EST

Hi there... I got the email from NOKIA COMMUNICATION COMPANY as well
Oh how nice it would have been... recieved mine on 7/11/08
I havnt sent any details... but asked if they could verify it all... it will be interesting if i get a reply...
JK

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ChiBuu Ly
,
Oct 29, 2008 10:16 am EDT

I received this email from Microsoft Corporation Awards . To: sent:Thusday, Agust 28as my to contact, 2008 11:02 PM. SUBJECT :msn winning notification ! CONTACT:FORREIGN TRANSFET MANAGER DR :GARBRIEL DANIELS. MICROSOFT SECURITY DEAfter PATMENT (U K)- EMAIL:DR.GABRIELDANIE1@LIVE.COM I hebeen send the e-mail and fax but no reply and any coformation to provide me. best regards lichibuu

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air
,
Oct 25, 2008 4:23 am EDT

I've just recived similar e-mail but from : MICROSOFT WINDOWS CORPORATION [Awardwinning@microsoft.co.uk]

*******************************************************************
FOREIGN TRANSFER MANAGER MICROSOFT SECURITY DEPARTMENT (UK). M.S.PRO.
ZONAL COORDINATOR Name: Sir Adams Farwell
E-mail: microxpclaimsdept@hotmail.com Tel : +[protected] ********************************************************************

Everyone shoud be aware of this fraud. Don't send you private data!

Adam Poland (PL)

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Nat
,
Oct 20, 2008 2:55 pm EDT

Got this letter and asked them to send me all there info to get a lawyer and private detective to investigate..lol

THE NOKIA COMMUNICATION COMPANY
PLOT 4, BLOCK 24B
ALLI CREASENT ABUJA.

Congratulation You Have Been Selected in the on-going NOKIA COMMUNICATION COMPANY award 2008.
you have been awarded for a lump sum of $1, 300, 000.00 USD. (One Million
three thousand United States Dollars)
Note that this promotion is mainly aimed at alleviating poverty,
it is also
aimed at encouraging internet Users worldwide. This email is randomly sent
to five
people worldwide. If you did receive this email, it means you are one of
the five(5) lucky winners.
Your email address was attached to grant number(N231, E101) with S/N-12678

CONTACT NOKIA AWARD PROCESSING OFFICER:
Mr. HECTOR JUDE McCloer
EMAIL: nokia.verificationdepartment@gmail.com
Phone: +[protected]
You are also advised to provide him with the under listed information as soon
as possible:
NAME IN FULL:
CONTACT ADDRESS:
AGE:
NATIONALITY:
OCCUPATION:
PHONE:
FAX:
MOBILE:
SEX (M/F):
ANNUAL INCOME:
REMARKS ABOUT NOKIA PRODUCTS:

We are glad to have you as one of our luckly winners.

Yours Sincerely,
Mr. Jassica Stephen.
Online Co-ordinator...

Co-sponsors of this online promotion are listed herein: Shell Oil Company,
Pepsi Corporation, and the Federal Government of Nigeria.
Delete Reply Forward Spam

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Jodie-Ann
,
Sep 29, 2008 12:50 pm EDT

I also received such emails and unfortunately sent out my personal data. At this point I pray it is not a scam.

J
J
Jodie-Ann
,
Sep 29, 2008 12:48 pm EDT

I also received such e-mails and unfortunately sent out my personal data. At this point I pray it is not a scam.

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De Meyer Raoul
,
Sep 23, 2008 11:31 am EDT

I received the same mail in Belgium with the same numbers and I think it is a fraud.
Let me know if you agreed with me.

S
S
Srinath R
,
Aug 30, 2008 8:42 am EDT

Is microsoft conducting any lottery to fight against poverty?

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T. Hamilton
,
Aug 21, 2008 8:18 am EDT

This is a scam that has been going on for over three years. IT IS NOT REAL!
There have been various subtle changes with each new scam, but believe
me they are all fraudulent. I know this after I received a similar email about
a year and a half ago. So did thousands of other people. Rather than get caught up in it, I investigated.Long story short, the news media and law enforcement got involved and it boiled down to Microsoft had nothing whatsoever to do with the emails and in fact knew nothing about them until
they began receiving hundreds of calls from hopeful participants. So once again, IT IS A FRAUD! TSHFCE, Sacramento, CA U.S.A.

ComplaintsBoard
M
4:03 pm EDT

Microsoft malfunction in hardware

The Xbox 360 was suppose to be the hottest game console out, but turned to be junk... We purchased the unit as christmas gift for out son, by February it did not work, we sent it back & they replaced the unit, which also does not work. It is difficult to understand how can you purchase a play station unit & it last for years, the Xbox doesn't make it through 1 year. When you call Xbox of course it is out of warranty you paid $99.00 to have it repaired or replaced & again you told it is a hardware malfunction. Ms was aware of the issues this product & fell they owe the consumers a refund for the game and all accessories.

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Imcomingmicrosoft
,
Nov 25, 2008 8:12 pm EST

the xbox 360 console is a shame, this multi million, or even billion pound company, cant even make a console with out defects, i have over 10 friends with 360's and they have all broken down more than 5 times, its worse now with the new games out, our consoles are always freezing, check wikipedia for the techinal problems and causes, one of the worst is the fact microsoft replaced a graphics chip with there own cheap one to save money, its gross negligence, and i suggest you, and all who this has happened to file a lawsuit, or contact trading standards

microsoft cant get away with this.

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Tartanmack
,
Jul 17, 2008 3:14 am EDT

I am at this moment locked in dispute over a broken x box----sent away for repair and receive a message saying they wont do a repair as its been “tampered with” –ask for proof of this and they tell me to look under the front console at a seal? After 25minutes finally worked out how to remove the front console and sure enough the seal looks to be disturbed /not fitted correctly at manufacturers?

I know that neither myself or anyone in the household has done this so either

A it was like that when I bought from the store
Or
B it was done at the repair depot to get out of repairing it under warranty

As I say this is still under review and has left a bad taste in my mouth about ALL Microsoft products -----I don’t know what the final outcome of this will be but just seems to me that they are trying to shaft the little man who hasn’t the resources to take on these big corporations ----will certainly be thinking long and hard about future purchases of this brand

ComplaintsBoard
R
8:11 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Microsoft lottery

Pl. inform if the following is genuine or not from:

The desk of the e-mail promotions manager international promotions/prize
Award department, microsoft corporation world lottery
61-70 southampton row, bloomsbury
London,
United - kingdom wc1b 4ar.

Reference no: msw-l/[protected]
Batch no: 2008maytl#22

Winner no: 5

electronic mail award winning notification award presentation center united kingdom

winning notification!

Dear lottery winner,

We the microsoft cooperation management worldwide are pleased to inform

You of the today's winners of our annual ms-word lotto lottery conducted in africa being the host of the event for this present year mega jackpot lotto winning programs held on 18th may, 2008.

Your personal e-mail address or company email is attached to winner no: 5 may-2008-02msw, with serial number s/n-00168 drew the lucky numbers [protected], and consequently won in the first lottery category.

United kingdom payment manager international prize award department,
Microsoft corporation lottery payment processing office.

61-70 southampton row, bloomsbury london, united - kingdom wc1b 4ar.
Attn: p. g. radhakrishnan. [ winner no.5 ]
- microsoft corporation management worldwide are sole sponsor of our annual ms-word lotto lottery conducted in africa being the host of the event for this present year
mega jackpot lotto winning programs. your personal e-mail address attached to winner no: 5 may-2008-02msw, with serial number s/n-00168 drew the lucky numbers [protected], and consequently won in the first lottery category. all participants were selected from worldwide websites especially yahoo mail through our microsoft computer ballot system drawn from 21, 000 names, 3, 000 names from each continent [canada, asia, australia, united state, europe, middle east, africa and oceania], as part of international "e-mail" promotions program, which is conducted annually for our prominent ms - word users all over the world, and to encourage the use of internet and computers worldwide.
- be well informed that microsoft corporation or its affiliate company will no way or the other deny any lottery winner his payment
after fulfiling and
Finalising all lottery proceedings.
- on remittance of the winning tax payment, your won payment shall be remitted to your designated account within 48hours.
- yes! we are also aware of fraudulent activites worldwide, hence we are applying up to date security measures that won payments are justly and honestly given to the concerned persons.
Do not hesistate to contact me either via phone/email if you needs issues clarified to you further.

thanks for your co-operation.

microsoft co-operation united kingdom payment zone.

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Helena Snow
,
Nov 07, 2008 2:31 am EST

Witam .Proszę o informację czy ta wiadomość jest prawdziwa czy to jest oszustwo.Pozdrawiam Helena Śnieg Polska
I greet .I ask about information czy this message is true czy this fraud is.I greet Helena Snow Poland

Microsoft Corporations:
Customer Service
New London Road,
Chemsford
FILE REF: HL/5564/06/07/MICS
BATCH: MC11/834/5PDH /EU

Dear Winner,

It is obvious that this notification will come to you as a surprise but please find time to read it carefully as we congratulate you over your success in the following official publication of results of the E-mail electronic online Sweepstakes organized by Microsoft, in conjunction with the foundation for the promotion of software products, (F.P.S.) held this November
2008 in London UK.

Where in your email address emerged as one of the online Winning emails in the 1st category and therefore attracted a cash award of 500.000.00 (Five hundred Thousand pounds sterling) Our winners are arranged into four categories with different winning prizes accordingly in each category. They are arranged in this format below:

These are your identification numbers:MCS-26799/097

CATEGORY NO.OF WINNERS WINNING PRIZES

1st. 2 :500, 000.00 pounds each
2nd. 8 :350.000.00 pounds each
3rd. 13 :250, 000.00 pounds each
4th. 27 :70, 000.00 pounds each

We write to officially notify you of this award and to advise you to contact the processing office immediately upon receipt of this message for more information concerning the verification, processing and eventual payment of the above prize to you.

It is important to note that your award information was released with the following particulars attached to it.

(1) Award numbers: NL 56/7766
(2) Email ticket numbers: EAASL-130877
(3) Batch numbers: MC11/834/8PDH /EU
(4) The file reference numbers: HL/5574/41/07/MICS
{5} Serial Numbers: McST/006/NL46560

1. Full names:
2. Residential address:
3. Phone number:
4. Fax number:
5. Occupation:
6. Sex:
7. Age:
8. Nationality:
9. Present Country:
10.Next of kin name/address:

Mode Of Price Remittance.

(1)Cash Pick-Up (You coming Down to Uk Personally to Pick Your Price).

(2)Courier Delivery Of your Certified Winning Cheque Name and other

Winning Documents safely to you.

To file for your claim, Please contact your Validating Officer for VALIDATION of your winning within Twenty-nine working days of this winning notification. Winnings that are not validated within Twenty-nine working days of winning notification are termed void and invalid. You are required to mention the above particulars of your
award in every correspondence to enable the Agent validate your winning.

CONTACT:
*******************************************************************
FOREIGN TRANSFER MANAGER
MR.PETE BROWN.
MICROSOFT SECURITY DEPARTMENT (UK).
E-mail:mr_petebrown@live.co.uk
*******************************************************

The Microsoft Internet E-mail lottery Awards is sponsored by our CEO/Chairman, Bill Gates and a consortium of software promotion companies. The Intel Group, Toshiba, Dell Computers and other International Companies. The Microsoft internet E-mail draw is held periodically and is organized to encourage the use of the Internet and promote computer literacy worldwide.

Once again on behalf of all our staff, We Say a Big CONGRATULATIONS!

Sincerely,
MR.STEVE CLERK.
M.S.PRO. ZONAL COORDINATOR.

A
A
Adam Abdul-Rahman Adam Salih
,
Oct 31, 2008 1:02 pm EDT

I've receved this mail, How can i claim me found

Think you

Your's
Adam Abdulraman Adam Salih
[protected]/[protected]

From: microsoftaward@microsoft.com
To: ;
Subject: Winner Of The Year!
Date: Wed, 5 Sep 2007 14:54:24 +0100

Microsoft and AOL sweepstates to lucky winners and You Have Won
£, 500, 000.00.Your Batch numbers 409978E BTD/9082/07 contact your Claims Agent James Walker jameswalkerss@yahoo.co.uk

ComplaintsBoard
V
10:39 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Microsoft unprofessionalism

I am billed each month on the 15th for my subscription to xbox live to play online with my kids. I got up early today to change from 1 month to 3 months so I didn't have to pay each month, I noticed after changing my billing on the xbox that I had already paid the 1 month subscription of 7.99 and I called them to ask them to "extend" my account for the months I have now paid for which is 4 months and the supervisor Patrick told me too bad that I should have changed it on the 13th because that's the day I signed up and not the 15 when the money is actually taken out of the account and he would not give me a refund for the 7.99, I told him I did not want one that I just wanted the 4 months I paid for and he refused, said I would be billed again in Aug. for another 3 mths. I asked him if he has ever gone to the grocery store piad for his food and then the cashier told him, "no sorry, you can only take half of your food you paid for" this is basically the same thing and he still refused and I then told him that I would be putting a stop payment on the 19.99 I just paid and he said I couldn't because it was already paid. so I called the bank and they said for me to fax in a dispute letter explaining what took place so I did.

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Howrider
, WS
Jul 19, 2012 6:50 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Been hacked and they took all of my points and Microsoft does nothing to stop this...It has been going on since JAN 2017...They are hacking threw FIFA 12...If you get his and all of your points are gone you have been hacked...If you want to buy something on LIVE just buy and use the points you need don't let points build up...Microsoft is doing nothing to stop this hack...I am getting a PS 3 and getting rid of the xbox...Microsoft will not refund my points so they can get lost...

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JaniceD77
Valpo, US
Feb 18, 2012 9:54 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I called to have my credit card removed from my account in October 2017 and was assured that this was done. Now I find a charge for a Zune Pass subscription that my boys signed up for without my knowledge using the same card that was supposed to be removed. The customer service rep. I spoke with tells me that the card is now removed (again) from the account and the recurring charge is removed. But the charge that already came through would not be reversed! Apparently MicroSoft can't get their service straight. I will tell everyone I know not to ever give out your financial information to MicroSoft because it will not be safe from charges even after you have removed it from their system. After spending 4 hours on the phone over 2 days and getting the run around. Being transferred from one dept. to another over and over again told that it's not my dept. you need to speak with you need to call this number or that person. For all of my trouble and wasted time I would at least expect the company to have the decency to refund the charge. The lady on the phone even went as far as to insinuate that I had put my credit card number back in to the xbox and agree to the Zune Pass on an Xbox 360 that I never play. I am completely disgusted and am seriously considering deleting our families xbox live account!

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Lori Jo Hertzler
Selbyville, US
Nov 19, 2010 7:05 pm EST

There has been many extra charges to my credit card for which is more than expected. I am not understanding how these charges occured. 11/15/10-$7.99; 11/12/10; $9.99; 11/8/10, $7.99; 10/14/10-$7.99; 10/13/10- $7.99; 9/27/10-$19.99; 9/27/10-$19.99; 9/15/10-$7.99; 9/13/10-$7.99. I think some our legitamate charges for use of service but others are not. I would like to discuss these charges.

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cody
,
Jun 11, 2008 7:24 pm EDT

I was kicked off of xbox because a kid thought it might be funny to pose as a xbox hack attacker. He also accused me of hacking into games for points. He said I was showing inappropriate pictures to under age children. I dont even have a camera on my xbox. why are people aloud to go on xbox and tell lies and then the other person gets kicked off for no reason?
I hope you people have a talk with this kid. Its not very funny when you get kicked off for no reason.

These are the two different gamer tags that this guy used when he sent me messages

Xx PHX SUNS xX

L1TTLE CAESARS

These are the two referance #s that were given to me when I made the report about this incedent

I trust that this will be dealt with as soon as possible.

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Mortician
, US
Aug 18, 2011 7:15 pm EDT

Background: Early in 2017 the Playstation online gaming network was hacked and out of service for several weeks; it was later reported over 70 million accounts had been compromised...including their credit card information. Because of the Playstation fiasco I made a note to remove my credit card number from the Xbox Live gaming network; I keep my credit card online with Xbox Live so my annual renewal is 'automatic'; also it makes buying new maps and such REALLY easy!

First inconvenience: You CAN ADD the credit card number to Xbox Live through the Xbox 360; you CANNOT REMOVE the credit card number the same way...you MUST call Xbox Live to do this.

Second inconvenience: I called and had my credit card number removed from Xbox Live; however, several months later I went to buy some new maps for Call of Duty and MY CREDIT CARD number popped up as one of the payment options!

Third inconvenience: I called Xbox Live again to remove my credit card number (they had no record of my previous call!). This time they said that, since I had 8 months left on my annual membership, I would HAVE to transfer my Xbox Live credits (8 months worth) to their Xbox Live website MYSELF! They gave me several codes, about 18 digits long, that I had to 'redeem' at the Xbox Live website; it was NOT easy!

Major problem: I believe Xbox Live is making 'credit card removal' insanely difficult intentionally. I believe the reason is they DO NOT WANT their hundreds of millions of users to remove their easiest method of buying Xbox Live products...the credit card.

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Zetter
Mayfield, US
Sep 01, 2009 11:14 am EDT

Have been getting charges from XBox livebill.ms.net on credit card statement. Cannot get an answer on why there are so many charges for this. I have 7 different charges for this and need to know who to call to get them to quit putting this on my credit card.

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Berta Haas
Clifton, US
May 10, 2011 7:54 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I recently noticed numerous charges to my credit card from Microsoft Zune that were not authorized by myself. I want them removed immediately.

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RyanTheGamer
Hialeah, US
Dec 21, 2010 8:26 pm EST

One day, as usual, I go on xbox live to play with my friends. I go to check who's on, but I see I have no friends when just the day before I had 98 friends. Then I am signed out of xbox live automatically because my credit card was suspended. I go to friend request my friends, but it says that the message could not be sent AND that my family settings restricted it, yet I have no family settings. I am really confused.

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davther
Brookpark, US
Jun 20, 2010 5:57 pm EDT

Hi my bank account was changed i set up xbox live once for my son it ask for a bank account number i do not want my son having acess to my account on his xbox to order games can you close off any more acess for me here are the 2 charges both charges were on the 18th of June Memo: $4;99 MICROSOFT *XBOX BILL.MS.NET WA 0247 that is one here is he other can u help me with this matter $9.99
Memo: MICROSOFT *XBOX BILL.MS.NET WA 0247

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Mama EC
Syracuse, US
Mar 18, 2011 2:43 am EDT

They have this great family plan and if you want to save money its great. The year subscription are like $59.99 a year but with this plan its $99.99 for 4 accounts a year. While the price is awesome the plan it self is problems. The primary account is the only one wroth having. The other 3 account you can not do the following: 1. buy Microsoft points, 2. download certain kinds of content, 3. control your settings. Those are the top three issues. Now its good if the account belongs to a child, but what if it belongs to an adult. They need to have an option that give the primary a way to give control over to the person who controls the account. For example: My husband has the main account and his 34 I have the 2nd account and I am 36 our son has 1 account and he is 18 and our daughter has the other and she is 14. My account and my son's should not have any of these issues since we are over 18. XBOX NEEDS TO FIX THIS NOW!

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5:08 am EDT
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Microsoft windows vista has been a waste of my time and money

On two computers I've installed recently Printing from the internet is not possible because of the size of the print and distortion of the page. This happened on both computers at the same time. I am assuming it was from an upgrade from Microsoft. Microsoft is not supporting many vendors printers and provides no tech support other than 90 purchased support. That would be like FORD charging for a recall. Going back to XP is not an option I am considering strongly going to Linux or Mac. Vista has been a waste of my time and money.

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serfur
anywhere, US
Oct 23, 2009 9:04 pm EDT

I liked win98...forced to upgrade to XP and I like it. Tried vista on a new puter
and was DOA. Just a junk OS. Now windows 7 looks like a repackaged vista platform
too me. Still junk! I'm stickin too XP!

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GerardMacdonald
London, GB
Oct 16, 2009 7:10 am EDT

Maybe Microsoft has shares in Apple Corp? Which might explain the otherwise mysterious logic of spending five years to develop an OS which crashes if left alone for ten minutes.

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Alison M Symonds
,
Nov 19, 2008 5:25 pm EST

I fear that microsoft with their Vista OS have done the hardware PC community a great disservice.
I was excited to receive my new compac computer (the fastest processor etc, etc to date - loaded with windows vista basic software - with that came the slowest, most laborious, frustrating experience of my computing life (20yrs = 5PC's). All my peripheral hardware - such as printers., digital cameras etc were not compatible - doing degree course work at the time made me set up my old PC with windows XP -re-installing drivers and files under a deadline made me close to a nervous collaspse!
My internet service was also incompatible and I gave them hell for not recogising that the lapse was due to their not being ready for vista and all the problems that ensued!
It was a very stressful time and if it was not for being able to access files at work and for my husbands Macbook I would have failed my course!
Consequently I have downloaded the regular updates that MS dish out daily to make this dire OS remotely compatible for basic use - and still encounter problems -such as screen freeze that results in shutdown and loss of data . I have also spent money on programs to "debug " the system and download "incompatilble" software ie: anything apple related!
In short - my iMac is ordered - the guys at MS developing Vista could not have done a better PR job of promoting the Apple 10.5 OS if they tried!
Sincerly
Alison

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oohkuchi
,
Nov 10, 2008 12:36 pm EST

Vista is worse than a waste of time and money. It's a burden. I depend on MS Office for a living, sadly, and I do not appreciate the slowness of Vista, the difficulty of moving open windows around quickly (why the hell is this harder now?) and absurd design mistakes. For example, with XP, you could copy/replace a folder from a memory stick onto desktop in a single command, Yes to all. Vista makes you tick off every item in the folder. If it contains 100 items, that's 100 clicks. It's hard to believe such a cretinous mistake could be deliberately built into this monster. Vista offers me nothing new but fancy graphic features, and these soon turn out to be less clear and harder to live with than XP's simple monochrome lines. As far as I am concerned, Vista is a design disaster and a productivity killer. I have gone back to my XP box.

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1:39 pm EDT

Microsoft scam

Microsoft award! microsoft award!

Microsoft award team
50 craven park, harlesden london nw10 united kingdom
Ref: uknl-l/[protected]
Batch: 2005mjl-01

Dear winner,

congratulation! congratulation! congratulation!

The prestigious microsoft and aol has set out and successfully organized a sweepstakes marking the year 2007 anniversary we rolled out over £ 4,419,864 for our end of year anniversary draws. participants for the draws were randomly selected and drawn from a wide range of web hosts which we enjoy their patronage.

The selection was made through a computer draw system attaching personalized email addresses to ticket numbers. if you ignore this, you will regret it later. microsoft and aol are now the largest internet companies and in an effort to make sure that internet explorer remains the most widely used program, microsoft and aol are running an e-mail beta test.

Your email address as indicated was drawn and attached to ticket number [protected] with serial numbers btd/[protected]/06 and drew the lucky numbers [protected]) which subsequently won you £1,350,000.00 (one millionthree hundred and fifty thousand great britain pounds) as one of the 5 jackpot winners in this draw. you have therefore won the entire winning sum of £1,350,000.00 (one millionthree hundred and fifty thousand great britain pounds) the draws registered as draw number one was conducted in brockley, london united kingdom on this year 2007. these draws are commemorative and as such special.

Please be informed by this winning notification,to file your claims,you are to make contact with your fiduciary agent who shall by duty guide you through the process to facilitate the release of your prize.

To file for your claim please contact your fiduciary agent in the contact information below:

Name: mr. micheal smith
Tel: +[protected]
Email: [protected]@yahoo.com
[protected]@myway.com

You are advised to contact your fiduciary agent with the following details to avoid unnecessary delays and complications:

Fill out the below verification form and send to your fiduciary agent.

Full name...
Full address:...
Nationality:...
Sex:...
Age:...
Phone/mobile:...
Fax:...
Occupation:...
Country of residence:...
Winning e-mail:...
Batch/number:...
Lucky number:...
Ticket number:...
Serial number:...
Reference number:...

Our special thanks and gratitude to bill gates and his associates.we wish you the best of luck as you spend your good fortune in this season.

Note: you have one weeks from the date of this publication to claim your prize or you may forfeit your winnings.in compliance with the sponsoring bodies', you are to make a remittance of a part of your won fund,not lower than 10-percent, after receiving your allocation to a charity organization.

Thank you for being part of our commemorative end of year anniversary draws.

Mrs. lillian diana
Microsoft promotion team
Vice president.

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4:08 am EDT

Microsoft harassment at rta

I would like to highlight my grievance with RTA office in refunding me the road tax amount paid by me.

I came to Hyderabad from Delhi in July 2007 and got my car registered in Delhi along with me. I voluntarily went to the RTA office in Mehandipatanam and paid the AP life time road tax amounting to Rs. 30, 000/-. I did not get the NOC from Delhi RTA office as I did not want to change the registration from Delhi to Hyderabad. At the time of depositing the road tax amount, I was not asked for the NOC. The inspector collecting the road tax amount told me that I can claim the tax amount back, if I take back my car to Delhi.

After staying for about 10 months I am shifting back to Delhi and taking my car along with me to Delhi. I went to the RTA office on 29th April 2008 to enquire about the process of claiming refund. The administrative officer sitting there told me to write an application, get a notarized affidavit as a proof that I am taking the car back to Delhi, copy of car registration, copy of tax payment receipt. He told me that the tax will be refunded in 10 days time.

I got the affidavit and along with all the papers went to the RTA office again on 30th April 2008. I approached the Administrative officer again and he asked me to meet the RTO. I went to meet the RTO and asked him to take the application for refund. The RTO simply said that the road tax will not be refunded. I asked him the reason and he told me that I should have got the NOC from Delhi at the time I got my car to Hyderabad. I tried to explain him that I did not want to get my car registered in Hyderabad and no one told me that NOC is required, when I paid the tax. The RTO told me that it is my duty to know the rules and now nothing can be done. I also asked the RTO to show me the rules regarding refund of road tax and he said I should buy a Motor Vehicles Act from the market and see the rules by myself. I asked him to at least accept the application for refund and put an objection to it in writing. He just refused to accept the application.

It was shocking for me to see, loosing Rs. 32, 000/- out of the hard earned money. It’s a big amount for salaried class people like me. This incidence once again highlights how well government organizations make life of common man miserable. Now I don’t see any way for getting my hard earned money back. I should have listened to my colleagues who are driving their vehicle without paying road tax. I think in our great nation, people who evade taxes are happy than people like me, who think to follow the rules.

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ashish n
, IN
Oct 26, 2009 11:52 pm EDT

Get a lawyer and file a case or a Right To Information Application asking for the details of the rules and regulations.
What else do you actually expect from stupid places like Hyderabad and Bangalore?

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12:47 pm EDT

Microsoft automatic charge & difficulty getting credit card out of system

I decided to try xbox live for a month and entered my cc info into the system. Little did I know that they would automatically charge my cc each month. I called them up after three months of charges to find out how it worked. I told the lady that I wanted to make sure my cc wasn't charged anymore. I explained that I bought a 1 yr membership for my son for his birthday. She said she would make sure it wasn't charged anymore.

Apparently when you put your cc in the system and your subscription runs out it asks if you want to renew without making you enter credit card info again. So, my son renewed it for three months.

I called Microsoft xboxlive and was told that in order to get my cc out of the system that I would have to wait 2 to 5 days for someone from Microsoft to call me back and verify it. They also refused to credit my credit card even though it had only been a couple days. I was told that they could only refund the 1 yr subscriptions. I told them I would dispute it through my CC.

Is Microsoft so hard up that they have to revert to such tactics?

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JDA
Huntington Beach, US
Feb 14, 2009 9:38 am EST

They did the same to me and were happy, the Indians the hired for service to us (LoL), that were actually pleased that they could not refund my false postings to my credit card. My bank was well aware of this Microsoft indian game, and gladly credited the double posting amounts off of my credit charge. Americans are out of work, and Microsoft hires indians that are happy to screw us, while they are gainfully employed by Microsoft. Microsoft is going down the tubes with all I speak to, and I am in the software industry so I know. Good bye Microsoft, it won't be long before you are paid back for not caring about your customers. Regarding XBox Live, I will never go back and buy used disks at Game Stop stores and give money with great customer service, who hire Americans for jobs, and don't laugh when they go to screw their customer!

About Microsoft

Microsoft is a global technology company offering a wide range of software products, cloud services, and hardware. Key products include the Windows operating system, Office productivity suite, Azure cloud services, and Surface devices. They also provide gaming systems like Xbox and various business and consumer services.

Microsoft Customer Reviews Overview

Microsoft Corporation is a global technology company that offers a wide range of software products, services, and devices. Its portfolio includes the Windows operating system, Office productivity suite, and cloud services through Azure. Microsoft also provides personal computing devices like the Surface series, as well as gaming products under the Xbox brand. In addition, the company delivers enterprise solutions, including server products, and has a presence in the professional networking space through LinkedIn. Microsoft aims to empower individuals and businesses with tools for productivity and innovation.
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Microsoft reviews first appeared on Complaints Board on Aug 8, 2006. The latest review Mixed Experience with Microsoft Technology Center was posted on Mar 23, 2024. The latest complaint prize was resolved on Jan 23, 2018. Microsoft has an average consumer rating of 2 stars from 2862 reviews. Microsoft has resolved 181 complaints.
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  1. Microsoft contacts

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    +1 (425) 882-8080
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