Menu
Micromax Informatics
Micromax Informatics Customer Service Phone, Email, Contacts

Micromax Informatics
reviews and complaints

www.micromaxinfo.com
www.micromaxinfo.com

Learn how the rating is calculated

2.6 39 Reviews 39 Complaints
Verified
The authenticity of the customer service contact information for Micromax Informatics has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Micromax Informatics complaints 39

ComplaintsBoard
S
8:24 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Micromax Informatics Stolen mobile

Dear sir
I have lost my mobile micromax -x265 model iemi no -[protected] please help to locate this mobile and what number sim is using in this mobil
Please do the needful to trace my mobile number

Thanks & regards
Sunil rampurkar
Mobile no -[protected]

Read full review of Micromax Informatics and 16 comments
Hide full review
16 comments
Add a comment
S
S
snehl96
, IN
Dec 15, 2014 4:26 am EST

I have lost my mobile phone on 12.12.2014, please help me to find my mobile phone.
Imei number is: [protected]

K
K
kranthi kuma
, IN
Mar 15, 2012 9:01 am EDT

the videos not opening in net

S
S
shubham1995
, IN
May 02, 2011 2:40 pm EDT

i had lost my mobile.

S
S
Shanu sharma
, IN
Sep 19, 2010 1:42 am EDT

some times automatically my cell gone swith off and display also goes.

S
S
sree mobiles
, IN
Jan 06, 2010 9:27 am EST

Micromax x225 IMEI NO [protected] and [protected]

A
A
amish mehta
, IN
Sep 27, 2010 2:52 am EDT
Verified customer This comment was posted by a verified customer. Learn more

body color is black n brown
imei no-[protected]

K
K
kedar khadilkar
, US
Jul 17, 2013 10:07 pm EDT

please help me also take action immidiately

K
K
kedar khadilkar
, US
Jul 17, 2013 10:06 pm EDT

My mobile has stolen today please help me to get it back.
M-IMEI no- [protected]
S-IMEI no.- [protected]

K
K
kedar khadilkar
, US
Jul 17, 2013 9:56 pm EDT

please immediately take action

K
K
kedar khadilkar
, US
Jul 17, 2013 9:54 pm EDT

My mobile has stolen today from my flat. could you please help me to get it back. please tress the location also the new number which will using by theft.

ComplaintsBoard
R
3:14 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Micromax Informatics hanging of keyboard since purchase

I am holding a micromax Q7 phone since Jul 2010 which I could not use peacefully for a day also since purchase due to the keyboard hanging up for hours together and non functioning of keys for days together also. I had deposited the mobile once in Suratgarg (Rajasthan) mobile customer care and twice at Balasore(Odisha) mobile customer care within the warranty period but in vein. Then I wrote to the micromax company about my problem and they suggested me to deposited the mobile once more in any micromax customer care center and get the problems resolved. Therefore on 17 Sep 11 I got the mobile deposited in ABC Tele Communication, U/22, LCM Ramesh Nagar, Metro Station, New Delhi-15 and collected on 25 Sep 11 with a warranty for one month and after paying an amount of Rs 650/-. Further the mobile started giving the same problem and I got the mobile deposited to the same customer care centre on 29 Sep 11 and collected on 15 Oct 11 with a consolation from the service centre that the mobile will not create any problem further. Further at present the mobile is giving same problem and the service center is not ready to accept that mobile for further repair and says that your warranty is over. Therefore you are requested to look into the matter and provide me a solution. IMEI Nos of the mobile are [protected] & [protected] and my email-Id is [protected]@gmail.com and contact number is [protected].

Read full review of Micromax Informatics
Hide full review
ComplaintsBoard
K
12:23 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Micromax Informatics SELLING OF MANUFACTURING DEFECTIVE MOBILE

hello sir
i was purchase micromax 560x cube at 26/07/2011.but battery backup is very poor from date of purchase .then i complained to my shopkeeper about my problems .he said to me that charge your mobile properly for 2-3days.but problems not solved. then he said to go our service center at prince communication at lalbag lucknow .then i was given my at service center on date 10/08/2011&job order was 9123 .service center return my mobile on date 18/08/2011at 6:00pm and said your problems is solved now .but problem still remains.now i think that it was manufacturing defects .so i request to replace my mobile . because your not solved my problem during 8days .thanking you

Read full review of Micromax Informatics and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
H
H
Harjeet sandhu
, IN
Jan 17, 2015 10:33 pm EST

It is very true we are also victim of same issue

ComplaintsBoard
G
6:01 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Micromax Informatics defective mobile

I Mr G Panda, 96 Field Regiment(Army), C/O 56 APO had purchased Micromax model Q7 on 24 August 2010 bearing M IMEI No [protected] and S IMEI No [protected] vide Shree Gupta Mobiles, Shop No 22, Hongkong Bazar, Tirumala Commercial Complex, SD Road, Secunderabad(AP)500003 Bill No 1807 with one year waarnty. But with my utmost disgust and disapponitment, this mobile set has not even worked for a day smooyhly. I had visited your authorised service centre SAMARTH TELECOM SHOPEE, Balwant Plaza, Ist Floor, Shop No 1, Front of Hotel Panchavati, Vakilwadi, Nashik several times with numerous problems and even after prolonged repair & service by your aforesaid authorised service centre this mobile set is still not working at all. The mobile set has been under repeated repair by your authorised service centre throughout the period till date. Since the warranty period is going to be over by 24 August 2011 and your authorised service centre is helpless about the problems being unable to solve the defects, may I request your esteemed company to advice further action for replacement of this mobile set with a new one through your dealer either at Secunderabad or at Nashik(where I am residing) immediately. I am having the copies of Customer Job Card from your authorised service centre(Samarth Telecom Shopee) with details of repair/service carried out and change of IMEI Nos during their repair from your New Delhi Office and the same may be provided on demand through your dealers. FOR YOUR KIND ATTENTION AND IMMEDIATE SUITABLE REMEDIAL ACTION PLEASE.

Read full review of Micromax Informatics
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
N
12:55 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Micromax Informatics My mobile theft by somebody, Pls recover it.

Sir, i lost my mobile. Please help me to recover it.

Name: Nageswara Rao Borra

Address: Near Kumari Theater,
Kaikalur, Krishna Dist,
Andhra Pradesh, PIN 521333.

Phone model: X260

Make: MICROMAX

Last used No.: [protected], [protected]

E-mail for communication: nageswar.[protected]@gmail.com, nageswar.[protected]@yahoo.co.in

Missed date: 09-05-2011

IMEI No's: [protected], [protected]

Read full review of Micromax Informatics
Hide full review
ComplaintsBoard
E
2:30 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Micromax Informatics slow & bad service

MICROMAX
SUBJACT- Complain against slow & bad service in your Service center at Raipur (C.G.)
Sir,
I, have Complained to your Service center at Raipur, but your Service engineers did not take proper action on my following request as (Micromax Q5, JOB ORDER NO.-52029 IMEI No.[protected], IMEI No.[protected])at Micromax Service center at RAIPUR SHOPE No. 7, BASMENT, LALGANGA SHOPPING MALL, G.E. ROAD (C.G.) Ph.:-[protected] on 3/5/2011 and MY COMPLAINT No. - MMX1805117282,
You’re requested to kindly take necessary action on my requests shortly.
Thanking You
YOUR’S
EKANT KHANDELWAL
[protected], [protected]
ekant.[protected]@gmail.com

Read full review of Micromax Informatics and 1 comment
View 0 more photos
Hide full review
1 comment
Add a comment
S
S
srikanthhatesmicromax
, IN
Jun 10, 2011 2:01 pm EDT

I too had a similar problem in Hyderabad. their phones are the worst phone in the market. I regret buying a Q7. These guys are testing products on people & taking them for a ride. The serevice centre in Hyderabad is the worst. Chand Bhasha of Veerabadra Agnecies in Ameerpet / Blkampet area is the worst person. They do not even know how to service customers. He was very arrogant. I am making a promise today not to buy another low priced cheap product in my life. PLEASE DO NOT BUY MICROMAX. They have the MAX Isssues.

ComplaintsBoard
R
9:31 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Micromax Informatics claim warranty

i have bought a micromax x 600 mobile in the month of feb 201. i have been using that mobile till may 1st. but it had not been working from may 19th. i went to T. nager service centre to claim warranty. they asked me to come by after 10 day. i went on 10 day. then they told to come before call me sir ok. 18 day, he saying that micromax not you moblie spares. thats why delay . then they told to come by 20th day call me sir. i went. but still the problem not yet rectified. i have bought a micromax. OK i given money. you told 1 year warranty. its not genuine business its not genuine service center its not genuine moblies

Read full review of Micromax Informatics and 4 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
4 comments
Add a comment
M
M
mander singh
, IN
Aug 30, 2011 3:47 pm EDT

To,

Micromax House,
697, Udyog Vihar, Phase-V,
Gurgaon, Haryana, INDIA

Sir/Madam,

I have a Micromax Q50 mobile with IMEI no. [protected]/[protected]. I have given the same handset for repair to
[B]Care Point Service Center,
Shop No. 105, Naya Bazar, Subhash Market,
Bhilwara-311001[/B]

but the service center is not giving me proper feedback about the handset and for the last four days the concerned person is not peeking up the phone and not opening his shop also now please suggest me what to do as soon as possible. At scanned copy of the receipt attached with this mail for your kind perusal.

Regards

Mahender Singh
[protected]

A
A
Anil Thapliyal
, IN
Jan 31, 2012 11:29 am EST

I went to the service center after 8 months of purchase of my Micromax W900 mobile, as my phone was facing a Boot issue.
Mobile: Micromax W900, IMEI- [protected].
Date of Purchase: 04/01/2011
Submission for repair: 16/08/2011
Complaint number: MMX2308113880, Job sheet number: W030408-[protected]
Service- center:
M/S Prishan Mobile Shopee
B- Wing, Shop No. 89,
Shanti Shopping centre,
Mira Road (E), Thane- 401107

It’s been 5 months the phone is still under repair and the company always ask to wait for 7 or 15 days whenever call to check the repair of mobile status.

H
H
HANUMANTHU SRINIVAS
, IN
Apr 08, 2010 3:17 am EDT

Micro max mobile model x 225 i have purchased on 02 nov 2009. It get switch off itself. Service centre could not resolve the proble and they it is software problem. What can i do please suggest.

Im fedup with the mobile set

S
S
sawant prashant
, IN
Feb 11, 2010 1:29 am EST

loos of cell. tracking for cell. 91000104289762642997624

ComplaintsBoard
P
11:48 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Micromax Informatics not supporting software upgradation

I had purchased one micromax Q3+ mobile handset on 17/04/2011 from Planet M. its function like OPERA, NIMBUJJ, SNAPTU not working and not upgrading.

Read full review of Micromax Informatics
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
S
8:18 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Micromax Informatics MICROMAX MOBILE REVIEW

MIcroMax Mobile Review - Worst Product support - Nobody entertains complaints
Just read my emails to MicroMax for which I have not received any reply, before buying the micromax mobile. MicroMax support is just worst. I think my review will help you in taking buying decision.

From: Sandeep
Sent: 21 December 2010 15:23
To: 'info'; '[protected]@micromaxinfo.com'; '[protected]@micromaxinfo.com'
Subject: Case ID [protected]

I am tired of calling your customer care, going again and again to Harkrishan Services Roshnara Road, Delhi, I have wasted lot of time in visiting your service center, I think if I continue like this, then the cost of mobile will be less, and my time and conveyance cost would be high. Mr. Nishu never picks up the phone, whenever you are blessed, you get an answer that I will look into it, but no result.

Initially, I lodged my mobile on 13-10-2010 with case id RR:[protected] which was returned to me unrepaired after one and half month, saying its working fine now, then again I lodged the mobile with you in the same condition with Case ID [protected] dt. 29-11-2010, after which I again got my mobile unrepaired and then again I sent to back from your service center, now nobody picking up the phone and I donot know whether it will be repaired or its gone. Its just waste of time and money with your service center.

Let me know, if there is anybody responsible in your company.

Sandeep

From: info [mailto:[protected]@micromaxinfo.com]
Sent: 25 November 2010 14:33
To:
Subject: RE: Contact form submitted on Website

Dear Valued Customer,

Thank you for your mail.

With reference to your Query we would like to inform you that you can
contact us on the Customer Care Support for assistance:

CUSTOMER CARE NUMBER: [protected]// [protected]

You can contact the Service coordinator for details as they would help you
in this matter:

Vivekanand Tiwari ---[protected]

[protected]@micromaxinfo.com

Nishu --[protected]//[protected]

[protected]@micromaxinfo.com

For any further assistance feel free to log onto www.micromaxinfo.com

Thanks &Regards
MMX Support

-----Original Message-----
From: Sandeep
Sent: Wednesday, November 24, 2010 6:12 PM
To: Micromax
Subject: Contact form submitted on Website

Following is the information submitted on micromax website

Country : India
Name : sandeep
Company :
Address :
City : Delhi
Pin :
Telephone :
Fax :
Email : sandeep
Comments : I got problems with my handset which I submitted to Harkrishan
Services Roshnara Road, Delhi on 13-10-2010 with case id RR:[protected], but
till today I have not got my handset back, every time I get an answer to
check on monday and on monday I get an answer to check on saturday, I dont
know how much time you would take, or would you give my handset back or not.
Waiting for contact from your side.
Contact via Phone : phone_check
Contact via Mail : email_check
Contact via Post :

Read full review of Micromax Informatics
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
S
3:01 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Micromax Informatics Pathetic customer service

my sister bought this cell Q55 i.e MICROMAX BLING for mr on june 18 / 2017. the streo head phone which was
included in the set was not working properly when i first used it. i went to the service centre next day for
complain bt they didin't give me a written confirmation of the complaint and just told me that the replacement will be available in 12 working days. it has been more than two months and there is no clue of my replaced set they still deny me any written conformation about my complain and every time i call they again say i ahve to wait 5 days or more and this routine goes on and on i am fed of this mess. plz help these people are taking customers for granted and fooling them

Read full review of Micromax Informatics and 16 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
16 comments
Add a comment
R
R
Rahul shiv shankar
, IN
Jun 11, 2014 1:00 am EDT

I dont know why micromax even decided to launch this product when they dont have any idea what quality control is all about. the tablet is all about bad quality the camera quality is poor, the feel of the tablet hardware is very cheap, the tablet crashes after clicking 4-5 photos, the company claims to have put a dual core processor under its hood but its performance is far worse than a single core processor, the battery life is also bad, display quality is bad. i still regret that moment when i decided to pay INR 6000 for this thing. i want the complaint board to take a serious note of this problem and take appropriate action against the company.

H
H
Harjeet sandhu
, IN
Jan 17, 2015 10:29 pm EST

Hello all, i have bought a micromax a94 about 8-9mnthe back for my dad. Within a month of purchase it started malfunctioning and was given for service, micromax guarntees retirn after service within 25 days but phone came back after conitinious reminders and complains after about 1.5 months. Not only this after repair within 2 weeks it was malfunctioning again, and this time it came back after 2 months. Three months of warranty was wasted i fell purposely by micromax. I suggest all to think twice before buying any Micromax product. What i saw at service centre that lot of brand new products were submitted for service and had complains of product not coming back wven after 2 months.

S
S
SASI CP
, IN
Jun 02, 2014 11:04 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I have purchased micromax doodle a111 in jul 2017 thro flipkart. After three months the battery started showing some issues like heating up. But by six months and few days it started drainig after 1 or 2 hours. Contacted service centre, informed that battery is only 6 months warranty. I have noticed that out of 1o compalints at service centre, 7 - 8 are of battery problem only. And the battery is costing rs. 750 - 850 i have xolo q1000 wihch was purchased in dec 2017 and battery is still having good back up. " customers are hereby requested not to go for micromax aas it is cheap?, but every six months if you are going to purhase new battery, you by 2 - 3 years you will be spending an amount some where near to samsung or xolo etc. Micromax should take care of the battery or else people will throw you out of the market. Customer is always king, to day or tomorrow we will show micromax the power of public.

S
S
Shiva Rungta
, IN
Jan 08, 2011 6:28 am EST

I bought a MicroMax Cube mobile in Oct.2017 . and now i am REGRETTING every inch of my decision.

The mobile does not run Snaptu and Nimbuzz contrary to the claims of the company. In Dec2010, It has starting to develop snags. It switches off occasionally at its own will and does not restart when power button it pressed !
Also the service centre is full of UNSKILLED people who had once crashed the Mobile Software when trying to run Nimbuzz and Snaptu.

PLEASE DO NOT EVER BUY A MICROMAX ... THE COMPANY IS NOT CONCERNED ABOUT AFTER_SALES SEVICE...
Shiva Rungta([protected])

P
P
pradeep dhama
, IN
Sep 25, 2012 12:41 am EDT
Verified customer This comment was posted by a verified customer. Learn more

my name is pradeep dhama i have talk to mr sachin regarding my micromax q7 mobile complain he told me that his executive should
be delivered it at my home address my complain no. is -[protected]
my address = HN-613 PRAMUKH GALI ARTHLA NEAR BRIGHT PUBLIC SCHOOL
MY EMAIL ID=PRADEEEP.DHAMA008@GMAIL.COM
CELL NO. = [protected]

N
N
narendrakumar
, IN
May 10, 2011 10:31 am EDT

My Micromax x360 mobile charging pin was damaged...So I went to Micromax service centre...I experienced worst Customer Service ever...They told me that the charger pin was damaged and told that the pin costs 350Rs. I asked them whether I can avail the warranty... But, they said that as it was a damage there will be no free service...I said okay and then asked them whether it can be repaired or no? They opened the mobile, checked and then confirmed that they can repair it and they entered the details in the JobSheet...Lucky that I didn't gave the money on that day...Then I have been too the shop several times and returned as it was closed...I don't know why the shop was closed during office hours...Then at last after the fourth day when I entered the shop with lot of hope that it will be repaired, it wasn't repaired...Then, I could not hold my anger as the mobile was badly needed as I was away from my parents and also some important calls need to be attended...I asked them the reason and explanation for the same...They did reply very rudely..I asked for the Manager's number and asked them to make a call from their office mobile...The reply was that they don't have balance and cannot make a call, this was not the reply I wanted from them...They first refused to give the number too then they gave the number saying harsh words which I cannot mention...To my delight I could find a service centre where a guy looks like he is well versed in electronics. That guy repaired my mobile for 200Rs/- only...Also, he mentioned that the previous service was very rough which made his job much more difficult...
The Micromax Service centre that I have been to was "Mobile Techies" near Mehidipatnam opp. to SarojiniDevi eye hospital, Hyderabad.

M
M
Mohd Faisal
, IN
Nov 09, 2011 2:15 pm EST
Verified customer This comment was posted by a verified customer. Learn more

respected sir;
when i(mohd faisal) was travelling in bus, someone has stolen my mobile whose details are mentioned below:
phone model:-Q7
make:-micromax
E-mail for communication:-md-faisal942675@yahoo.com
missed date-08/11/2017
IMEI 1:- [protected]
IMEI 2:- [protected]
so i request you to trace my mobile as soon as possible

M
M
Manish Vyawahare
, US
Oct 12, 2015 2:28 am EDT

I was installing the facebook but that app is not insatlaled on my mobile.Regarding this issue i was registered a complain to micromax yureka & replay from him is that is not our problem that problem is from facebook.So pl help me

X
X
X103
, MY
Jun 02, 2015 5:07 am EDT

OUT GOING VOICE VERRY SLOW

M
M
Micromax India
, IN
Jul 01, 2014 1:46 am EDT

Hi,

Sorry to hear about your experience. Please write to us at micromaxmobile.india@gmail.com with following details:

1. Contact Number
2. Your Location
3. Job-Sheet Number
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

ComplaintsBoard
M
6:14 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Micromax Informatics MOBILE PHONE FAULT

To,
All Concerns
This is regarding my complaint to Micromax service centre - address, Roshanara Road, New delhi, where I have given my mobile phone - model no - Micromax Q5 for repair on 16.8.10, but till date 2.9.10, I have got no reply and response from them and whenever I have checked status of phone with them on my own, they have not responded and the staff also there don't speak with courtesy .
I request you, to kindly look into the matter and get it resolve . You can update me on my email id - [protected]@yahoo.co.in.

Looking forward for your kind reply .

Thanx -- Sachin

Read full review of Micromax Informatics and 6 comments
View 0 more photos
Hide full review
6 comments
Add a comment
M
M
M D Sharma
, IN
Jul 27, 2011 9:08 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Sir, I have lost my Micromax Mobile x 265 whose IMEI No is [protected]. Plese help me for searching my Mobile.

D
D
Darshan Kedar
, IN
Jul 08, 2011 2:29 pm EDT

i had lost my mobile phone. please help me.

M
M
MD Sharma
, IN
Jul 27, 2011 7:31 am EDT

I have purchased Micromax Mobile X 265 whose IMEI No is [protected]. The Mobile has been lost.

A
A
AJAY MEHRA
, IN
Dec 27, 2011 6:25 am EST

I AM AJAY MEHRA MOBILE NO.[protected] FROM LUDHIANA I HAVE A PURCHASE OF MICROMAX MOBILE MODEL X410 DT 15/04/2011 SHRI SACHINDANAND N.K GALLRY MY PROBLEM BATTERY HAVA DEAD .NO SERVICE CENTRE IN LUDHIANA
MY MOBILE IS UNDER WARRENTY .PL HELP ME
MY MAIL ID ( mehra_123@sify.com )

S
S
seedhiajith
, IN
May 19, 2011 8:31 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Dear sir
I read the complaint above I have the same complaint I brought a micromaxx mobile qwerty keypad its name was Q2 but I do not have the set now to show you i have send it to kottayam in kerala but no response once they send me back the set but did not even repair the set and have not replaced the set because it was in the period of guarantee period but now its up to one year i have not go the set and no reply also what should i do to it, but they have removed all the guarantee paper in that my name and adress was there, i brought the set from the mobile store in pathanamthitta
my email is seedhiajith@yahoo.com

S
S
sonalchargaway
, IN
Sep 07, 2010 3:22 am EDT

these ppl are pretty pathectic when it comes to customer service it looks like instead of keeping well educated ppl as there representatives they hire road side mawaalies to do their job

ComplaintsBoard
S
2:18 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Micromax Informatics MICROMAX HEADPHONE AND CHARGER PROBLEM

Dear SIR
I have purchased one mobile phone of Micromax-Q3 and|( also recommended my so many friends to purchase Q3 ) from Anand Mobile Shop, Ravibhawan at Raipur on dated 15/12/2009 under 1 year warranty. Now only after using 2 month it's Headphone as well as Charger both are not working and when i approached to the shop they checked and said Headphone as well as charger both are faulty then I told them to kindly provide me any other headphone by which i can avail I/C and O/G facility but no headphone is working in this Micromax phone so that I do not have any other option to take only headphone provided by Micromax .Then shopkeeper told me to come with copy of the bill for replacement of Headphone then i submitted the copy of bill and returned but after approaching 50 times they have not provided me Headphone and always saying "Q3 ka HEADPHONE ABHI AAYA NAHI HAI", .

Is it justified? why they are not providing me the HEADPHONE if HEADPHONE is not available in the company is it my fault?.so kindly look this matter immediatly .
. II request to pehredar to solve my complaint .Otherwise I will go to consumer Forum.

SHAILENDRA PANDEY
FRIENDS NAGAR, LIC COLONY
RAIPUR-492007
PHONE NO [protected]

shailu

--
shailu

Read full review of Micromax Informatics and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
S
S
sumitabh singh
, IN
Apr 28, 2010 11:24 pm EDT

micromax serivce is nt upto the mark...the workers are very rude

ComplaintsBoard
S
2:32 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Micromax Informatics INFERIOR QUALITY PRODUCT

I PURCHASED MICROMAX MOBILE MODEL Q3 ON 11-02-2010. ONE DAY ALL OF SUDDEDN DISPLAY & SCREEN GOT DAMAGED WHEN I PULLED OUT FROM MY PANT POCKET. IN WARRANTY THEIR SERVICE CENTER CHARGES SERVICE CHARGE ALSO IN ADDITION TO PART CHARGE. MICROMAX IS PRODUCING POOR QUALITY PRODUCT AND THAT TO CHEAING THE CUTOMERS. PARTS ARE ALSO NOT AVAILABLE.

Read full review of Micromax Informatics
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
H
11:36 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Micromax Informatics Subject:- Complaint about Service Center Micromax

Subject:- Complaint about Service Center Micromax

Respected Sir,
I am a proud owner of Micromax Company. I have purchased a Micromax H 360 mobile (IMEI no. [protected], Sr.No: Ew6609101300483.After purchase the mobile phone I haven't used this mobile properly even one month. Whenver I gave my mobile for a service minimum of 30 days without solving my problem.
Please As Soon as Possible Resolve my Problem.

Thanks & Best Regards,
Sujal Vaishnav
[protected]@ncrwebsolutions.com
[protected]@gmail.com
SEO & Project Coordinator
Mobile Number - [protected]
----------------------------------------------------------------
http://www.ncrwebsolutions.com
http://www.w3seowebsites.com
Web Design, Development & Promotion

Read full review of Micromax Informatics and 4 comments
View 0 more photos
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
4 comments
Add a comment
J
J
j786
, IN
Nov 15, 2010 6:22 pm EST

I purchased micromax x360 if 3 month old . my headset damage automatic. it dose not work properly so i complained in service centre but donot responce. service centre do the impolitelly bhave. my address -abu javed hussain, chasnalla behind petrolpump flate no.ab-5 dhanbad, pin-828135, ph-94701 (service centre-
M/s Power Services
Pawan Gupta
Bank Morr Matkuria Road Infront Reliance Fress Dhanbad
Dhanbad
Jharkhand
Pin Code. : 826001
Phone No. : [protected]
Email : pawangupta.1462@rediffmail.com

P
P
p. ratan kumar
, IN
Aug 24, 2010 1:15 am EDT
Verified customer This comment was posted by a verified customer. Learn more

MicromaxQ7 is a best mobile to connect internet, facebookn nimbuzz and wifi, edge options.

P
P
p. ratan kumar
, IN
Aug 24, 2010 1:12 am EDT
Verified customer This comment was posted by a verified customer. Learn more

i purchased micromax q7 in july month, two days before mobile dropped from shirt packet and broken the panel glass, iam resident at Adilabad district, Adilabad. I saw nearest service centres in net, service centre near about 80kms., at Nirmal, Adilabad district, contacted him, he replied that this new product accessories are not received now, Please wait for few days, so I consulting you sir, What I do? I want this glass o complete panel immeditely, Did u sent this part in postal V.P.P? Do u this facility, Please sent immediately, I will receive and pay amount to postman, thanking u sir, Please reply me sir urgent, My email is ratan0057@yahoo.com., Yours...P. RATAN KUMAR, Supervisor, NATRAJ THEATRES, ADILABAD. CELL NO. [protected].

S
S
satya srinivas
, IN
Apr 04, 2010 1:10 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Respected sir,

purchase of H360 please send immediatly BSNL GPRS setting in Andhra Pradesh.

IMEI no. [protected]

Wap, Data account, mms, partal settings.

My Email : satya_april07@yahoo.in
Your authorised service center in vizag : aruncellcare@yahoo.in

Please immediatly respond.

ComplaintsBoard
S
6:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Micromax Informatics HORRIBLE SERVICE & Product

HORRIBLE SERVICE & Product

we purchased 3 mobile set with bill,
but suddenly problem started, by network and Phone search book.
we tried to contact service center and customer care micromax.
direct customer care [protected] not attending to my call we tried from many Different - Different Phone But they never answering.

it's really bad customer service.
i was using NOKIA .i really like NOKIA,
I really Done Big Mistake in my like i selected MicroMax.

and Bangalore service center closed i called and they gave me this number: [protected] /bangalore /location: BanaShankri.
They don't know about mobile repair. u can know easily when u will speak them.

WEBSITE: micromaxinfo.com

HORRIBLE SERVICE

Read full review of Micromax Informatics and 10 comments
Update by sam
Jan 08, 2011 2:53 pm EST

hello friends:
im buy Samsung e2152 dual SIM mobile, its reallyyy Rocking, sound quality, sms options, black list, battery back up, Fm radio without earphone or with earphone + FM recording.
many more .. im really happy with E-2152 SAMSUNG MOBILE.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
10 comments
Add a comment
H
H
hanumantk
, IN
Nov 09, 2010 10:09 am EST
Verified customer This comment was posted by a verified customer. Learn more

Hello,

I had purchased micro max q 55 on 24 May 2010 in mumbai.The handset want into "handset mode" was nt coming to " General mode". So on 23rd it was submittied to " Dynamic Enterprises", Chembur for repair. But after repaire its FM was nt working so submitted again on 30th Oct. The services centre promise to delivey within 4 days.

But after two weeks, they are saying parts not avialable and not sure when company will issue parts.

Plz find the details:
Micromax Q55 Bling new
IMEI: [protected]

Customer Service centre:

Dynamic Enterprises
Chembur, Mumbai-400071

Customer Job card:- 760295

Plz respond this ASAP.

P
P
Purushotham somu
, IN
Jan 27, 2012 10:47 am EST
Verified customer This comment was posted by a verified customer. Learn more

I need my mobile phone back pls help us.

P
P
Purushotham somu
, IN
Jan 27, 2012 11:03 am EST
Verified customer This comment was posted by a verified customer. Learn more

I had lost my Micromax X265 Dual Sim Mobile Phone
My Name is Purushotham N.
Address: #64, 4th Main, Indl. Town, Rajajinagar, Bangalore
Phone model: Micromax X265
Make: Micromax
Last used No.: (+91) [protected]
E-mail for communication: purshaa25@gmail.com

P
P
Purushotham somu
, IN
Jan 27, 2012 10:53 am EST
Verified customer This comment was posted by a verified customer. Learn more

Find out my hand set
Micro max
Modle No. : X265
IMEI No. : [protected]

N
N
Nag123
, IN
May 19, 2011 12:10 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

The MicroMax mobiles are the worst mobile which I have seen ever.
Recently I bought Micromax X290 model, its charging port was not working after one week itself. Then I started searching of the service center, after a long hurdles some how I manage to find the near by service center (I have spent more than 8 hour in surfing to find the useless service center of micro max) and I explained the problem to them. those useless guys not responding properly, more over they are begging for the service charges even though it was in warranty period. Surprisingly those Idiots asking 50% of the mobile cost for servicing itself. so please don't think of MIcromax at all. It is very poor reliable product in the market. and it have worst worst worst (It don't know any superlative word on top of worst) service. Opting Micromax is waste of money and waste of time to roam around the useless service centers

J
J
johnfrek
, IN
Dec 22, 2010 4:35 am EST

Micromax is a bloody [censor]ing mobile and also servicing, please dont go for micromax products.

D
D
dutta sumit
, IN
Nov 29, 2010 5:13 pm EST
Verified customer This comment was posted by a verified customer. Learn more

i need some good micromax service center 's number in kolkata where i get actual services . sumit [protected]

D
D
dutta sumit
, IN
Nov 29, 2010 5:10 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I am sumit using micro maxQ5, after using 8 months its shows different problems sometime scroller is not working, sometime keypad is not working, some times its hanged, there are no proper service center, some service centers propeiter gives negetiv answer. told that engineer left the service center. i dont no what i will do. my cell no is [protected]

G
G
gurupad
, IN
Jul 09, 2010 5:56 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi,

Before one month I have purchased a Micromax X360 dual sim mobile.

But after one month there is a big problem in the earphone mode in the phone, now I could not able to talk with out ear phone and the phone is always in headset mode(user profile is not also changed in this mode).

I have contacted for this issue to the micromax service station (Shiv Electronics) Old Faridabad, and they are also not able to repire it.

Could you kindly know me that, is this problem is repairable or not and where is the authorized service center in South Delhi .

If not then how can I claim for this as it is in the warranty period.

Thanks,
Gurupada

H
H
handa Ankit
, IN
May 29, 2010 6:18 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Review of Micomax Q5- It’s a pathetic low class Chinese phone, wrapped in Micomax cover. I recommend never even think of buying it, nor recommend anyone…….

Hey guys, I am just here to help you…. Pls beware of Micromax Mobile... I hv never seen such a pathetic phone. I bought Micomax Q5 last month.. & now its trackball nt working... I even cn’t unlock my phone because of this….. I really faced very hard time to find a service center... all ph number in booklet/website is wrong…. I somehow managed to find service center …. whn i reach there were 2 ill-mannered & illiterate people out there who doesn't know how to talk to customer... I feel like I came to gaffer market…. Pathetic & frustrating it was……

You need to delete each n every message individually, there is no option to delete several messages.
Only one SIM works at a time
No speaker volume- you cannot change the volume of speaker while talking…
Trackball- From the very first day doesn’t work properly

ComplaintsBoard
K
1:20 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have purchased a phone of Micromax company model no. Q3 from Universal Cellular Phone via Cash memo no. 2607 based at Faridabad. I am facing a lot of problems by using this phone. After purchasing within 1 months i faced a problem of 'phone not charging'. I contact to nearest service Center named 'Shiv Telecom' at Old Faridabad. They rectified the...

Read full review of Micromax Informatics and 27 comments
ComplaintsBoard
S
12:06 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Micromax Informatics not charging

IAM PURCHASEING A NEW MICROMAX MOBILE FEW DAYS BEFORE AND SUDDENLEY MY PHONE NOT CHARGED AND BHATARY BACK UP ALSO TOO SHORT SO IAM GOING TO NEARIST SERVICE POINT OF MICROMAX MOBILES CENTRE AND GIVEN MY PHONE FOR BETTER WORKING AND HE WERE NOT RESPOND PROPERLY WHO MANY DAYS TAKEN MY PHONE REPAIR BUT ANSWER IS EVERYDAY THEY ARE SHOWING "TOMORROW" AND THAT SO PLZ REVERT OF MY MAIL, AND HE TOLD THE BATTERY IS NOT WARRENTY YOU WILL PURCHASE NEW ONE THE SERVICE CENTRE ADDERESS IN TRICHY RAJ ELECTRONICS, A-17 VEERA MUNIVAR COMPLEX, CHATRAM BUS STAND, TRICHY620002

Read full review of Micromax Informatics and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
D
D
datti
, IN
Jan 08, 2011 4:12 pm EST

i lost my phone today (jan8, 2011), and my last call to [protected].

ComplaintsBoard
P
4:55 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Micromax Informatics Charging Pin is not working

hai

i HAVE PURCHASED A MICROMAX MOBILE Q 3 Mobile one month back now the problem is battery charging pin is not working i have gaven to service station but they are telling company will give new mobile (replace)

if i will get the new mobile

Read full review of Micromax Informatics
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
K
2:58 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Micromax Informatics bad service

IAM PURCHASEING A NEW MICROMAX MOBILE FEW DAYS BEFORE AND SUDDENLEY MY PHONE NOT CHARGED AND BHATARY BACK UP ALSO TOO SHORT SO IAM GOING TO NEARIST SERVICE POINT OF MICROMAX MOBILES CENTRE AND GIVEN MY PHONE FOR BETTER WORKING AND HE WERE NOT RESPOND PROPERLY WHO MANY DAYS TAKEN MY PHONE REPAIR BUT ANSWER IS EVERYDAY THEY ARE SHOWING "TOMORROW" AND THAT SO PLZ REVERT OF MY MAIL,
THE CONSERN SERVICEING POINT ADDRESS:
NIKHILA ENTERPRISES;
AUTHORISED SERVICE CENTRE OF MICROMAX MOBILES
DOORNO:10-7-36, OPP RATNAM PENS,
RANGREEJPET,
RAJAHMUNDRY,
EASTGODAVARI DIST, A.P.
PHONE:[protected],
CELL:[protected].

Thanks&Regards,
k.mahesh kumar,
rajahmundry,
cell:[protected].

Read full review of Micromax Informatics and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
S
S
Swapnil Bhonde
, IN
Mar 08, 2010 11:27 am EST

sir,
i live in nagpur.i have lost 2 cell phones. both were dual SIM cell phones.

IMEI numbers of 1st cell are- [protected] and [protected] IMEI no.s because cell were dual SIM phones)
IMEI numbers of 2nd cell are- [protected] and [protected] respectively.

the 1st cell was of swapnil bhonde and 2nd one was of ashish kharche.
i hope you trace it as soon as possible.i have also loged a compliant in rana pratap nagar police station, nagpur

Overview of Micromax Informatics complaint handling

Micromax Informatics reviews first appeared on Complaints Board on Sep 8, 2009. The latest review split ac was posted on Aug 20, 2018. The latest complaint Phone complaint was resolved on Jun 29, 2014. Micromax Informatics has an average consumer rating of 3 stars from 39 reviews. Micromax Informatics has resolved 16 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Micromax Informatics contacts

  2. Micromax Informatics phone numbers
    +1 (860) 500-8286
    +1 (860) 500-8286
    Click up if you have successfully reached Micromax Informatics by calling +1 (860) 500-8286 phone number 0 0 users reported that they have successfully reached Micromax Informatics by calling +1 (860) 500-8286 phone number Click up if you have UNsuccessfully reached Micromax Informatics by calling +1 (860) 500-8286 phone number 0 0 users reported that they have UNsuccessfully reached Micromax Informatics by calling +1 (860) 500-8286 phone number
    Mobiles & Laptops
    +1 (800) 102-3999
    +1 (800) 102-3999
    Click up if you have successfully reached Micromax Informatics by calling +1 (800) 102-3999 phone number 0 0 users reported that they have successfully reached Micromax Informatics by calling +1 (800) 102-3999 phone number Click up if you have UNsuccessfully reached Micromax Informatics by calling +1 (800) 102-3999 phone number 0 0 users reported that they have UNsuccessfully reached Micromax Informatics by calling +1 (800) 102-3999 phone number
    Consumer Electronics
    +91 124 481 1000
    +91 124 481 1000
    Click up if you have successfully reached Micromax Informatics by calling +91 124 481 1000 phone number 1 1 users reported that they have successfully reached Micromax Informatics by calling +91 124 481 1000 phone number Click up if you have UNsuccessfully reached Micromax Informatics by calling +91 124 481 1000 phone number 0 0 users reported that they have UNsuccessfully reached Micromax Informatics by calling +91 124 481 1000 phone number
    100%
    Confidence score
    India
    +880 966 911 2234
    +880 966 911 2234
    Click up if you have successfully reached Micromax Informatics by calling +880 966 911 2234 phone number 1 1 users reported that they have successfully reached Micromax Informatics by calling +880 966 911 2234 phone number Click up if you have UNsuccessfully reached Micromax Informatics by calling +880 966 911 2234 phone number 0 0 users reported that they have UNsuccessfully reached Micromax Informatics by calling +880 966 911 2234 phone number
    100%
    Confidence score
    Bangladesh
    +977 971 426 0810
    +977 971 426 0810
    Click up if you have successfully reached Micromax Informatics by calling +977 971 426 0810 phone number 1 1 users reported that they have successfully reached Micromax Informatics by calling +977 971 426 0810 phone number Click up if you have UNsuccessfully reached Micromax Informatics by calling +977 971 426 0810 phone number 0 0 users reported that they have UNsuccessfully reached Micromax Informatics by calling +977 971 426 0810 phone number
    100%
    Confidence score
    Nepal
    +94 117 271 271
    +94 117 271 271
    Click up if you have successfully reached Micromax Informatics by calling +94 117 271 271 phone number 1 1 users reported that they have successfully reached Micromax Informatics by calling +94 117 271 271 phone number Click up if you have UNsuccessfully reached Micromax Informatics by calling +94 117 271 271 phone number 0 0 users reported that they have UNsuccessfully reached Micromax Informatics by calling +94 117 271 271 phone number
    100%
    Confidence score
    Sri Lanka
    More phone numbers
  3. Micromax Informatics emails
  4. Micromax Informatics address
    288A, Udyog Vihar Phase IV, Gurugram, 122015, India
  5. Micromax Informatics social media
Micromax Informatics Category
Micromax Informatics is related to the Mobile and Cell Phones category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.