Complaint Rating:

Company information:
Metro Factory Service
United States
www.metrofactoryservice.com

I have also had the displeasure of trying to deal with this "so called service provider". The people answering the phones (if you ever actually get through) lie and lie and lie!! The so called manager Stella promises you the world and when you call back with a problem she denies ever talking to you. Ask for a manager and all you get is someone’s full mailbox. What a sad state of affairs when you call your major manufacturer for service and this is what you get. When you finally do get a good tech to come out, you have to hope and pray he has the part with him because the techs don’t stay around with this company long enough to come back. I hope the manufacturers actually listen to our concerns and drop these Bozos as providers.