Complaint Rating:

Company information:
123Print
United States
www.123print.com

I ordered a very nice set of business cards. Had a lot of trouble navigating their way of typesetting and layout.

The cards came in looking terrible. Smudged printing and bad "leading". I sent back samples, per their request. They said they didn't receive them. Each time I talk to customer service (use the term lightly) it's a different story.

When talking to customer service, they don't even know the basic typesetting terms. Want me to order new cards but upgrade the order & pay more for another set before they will refund the original order.

I had recommended this site to others; I will be contacting all of them and rescinding my recommendation.