Yes, Merrick Bank is horrible!!! I am in the Army active duty and I pay almost every bill paid in full every month. It just has to happen I paid Merrick Bank in full for the past year or so.
I just paid Merrick Bank my statement balance on Jan. 6, 2012 of over $700.00
I just received a letter today on Feb. 3, 2012 that was dated on the letter Jan. 31, 2012 with no warnings or phone calls from them as they just closed my wife's account. This is exactly what they said on the letter: After carefully reviewing your account history and current credit profile, we are advising that we are closing your account for the following reason:
*You have opened an excessive number of revolving credit accounts recently.
If you have any questions, please contact the Credit Department at 801-545-6702 between 8:00 am and 5:00 pm MT Monday through Friday.
I called the representative and she was the most rude representative I have ever spoke to in the 49 years I have been on this earth. I told her why would you close my wife's account without any warning or real good reason as I pay my bill in full every month with you.
I said, Is it because Merrick Bank made NO money off of me in the past 12 months?
The lady representative was just laughing at me saying we feel you are an excessive risk as you have other revolving credit accounts. I said, Can I speak to your manager or maybe someone that is higher than you are? She laughed, put me on hold for a minute or so and than she actually HUNG up on ME!!!
I will be reporting them to the BBB and the state attorney as well.
I am so upset right now as I will do that tomorrow as I have had a really busy week here in the Army trying to serve our country and this is the respect we get. WOW!!! Sad World!!!