Menu
CB Loans Merlin Loans

The good, the bad, and the ugly - discover what customers are saying about Merlin Loans

Welcome to our customer reviews and complaints page for Merlin Loans. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Merlin Loans.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Merlin Loans's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Merlin Loans, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Merlin Loans. Your feedback is an important part of our community and will help others make informed decisions.

ComplaintsBoard
D
5:09 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Merlin Loans Refund

I have been asking for months for my refund of 49.99 back of merlin and I have had not one response of them I never had a loan and when they took my money out of my bank I was horridefed it has made me so behide with everything and would like it back I did not give them any permission what so every to take it from my back. I would like it if I can have all the money back by cheque by next week. Otherwise I will be seeking advice about taking you to court, and it would be in your interest if you sent this to me as it will cost you a lot more money then 49.99.

Read full review of Merlin Loans
Hide full review
ComplaintsBoard
A
11:01 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Merlin Loans Loan scam

I would like to share the following on this forum to reinforce posts I have already seen, that is about Merlin Loans. At the start of May 2014 they took £49.99...yes it always seems to be that amount that they take...well they took this from my account. To summarise, I have gone through 1. correct complaint procedure...ie letter to them, 7 emails ..all not answered 2. one successful conference call with my bank when they said they would refund me. Following that I cannot reach them on any of their contact numbers and I state [protected] and [protected]. In the past eight weeks if the phone call does get through, it goes to voice mail box that is full and even if you manage to leave a message they do not return calls. I have had to escalate this to financial ombudsman. It is now up to Merlin to respond within 8 weeks or face a fine of £500. I tried to do some more investigation about Merlin today and I find that they no longer have an active website, which used to be www.merlinloans.co.uk. More interestingly their name comes up on the Daily Mirror Website where an undercover reporter says that he was also 'done' for yes you guessed it, £49.99. Since it seems they have gone into hiding I also spoken with Companies house who said Merlin almost went out of business last year for not filing their accounts. However they did eventually file them and their last filed accounts was listed as June 14, thereby, they were still trading then so they could have refunded me! I also spoke with the Insolvency service who said that they have had a lot of customer queries about Merlin! You don't say! They are still trading as a company for The F Ombudsman to pursue, so that is something. I would be interested to hear from anyone who has been scammed by these crooks...any anyone that managed to get a refund. I hope that this post helps other people..

Read full review of Merlin Loans and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
C
C
Charlotte Lane
Birmingham, GB
Sep 19, 2014 6:27 am EDT

I have also had money taken from my account also £49.99 now I am in debt of over £1000

ComplaintsBoard
Z
6:10 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Merlin Loans Took money from my bank

I have never in my life ever applied for any type of loan, so as you can imagine I was suprised to see merlinloan has taken £49.99 from my bank. I have emailed them now every say for 6 days and the number they have on their web site I have also called around 5-10 times daily and it just rings and rings!
Avoid this company like the plague. They are money grabbing ###. But seems they are a company of robots as no one seems to answer phones or reply to emails

Read full review of Merlin Loans and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
M
M
Mark Wesley taylor
England, GB
Aug 01, 2014 3:26 am EDT

They taken 49.99 out of my bank account two
Months ago.ive send them a letter and they said
They would give me a refound but I'm still waiting after
Two weeks and they never answer there phone
Now.

N
N
Nosy2014
Nosy, GB
Jul 15, 2014 7:19 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Advised you please never appy to merlin loans cos they never refused if changed mind
They tigh money they so selfish ever I see it they should closed down. So please please never application to loans call merlin ok.

Thanks

ComplaintsBoard
S
1:32 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Merlin Loans took money from my account

this company took money from my account even though i had not even apply for a loan one of there staff lisa emerton phoned me and said i would get a full refund within 24hrs that was 48hrs ago still no refund this firm just scams money off people the £49.99 witch they took ileagly from my bank was my dogs food money now they are going hungery thanks merlin loans something should be done to stop this firm from doing this to peoplef9d45

Read full review of Merlin Loans and 2 comments
Hide full review
2 comments
Add a comment
C
C
claire79
Birmingham, GB
Jul 31, 2014 6:25 am EDT

These idiots have taken 49.99 out of my account which they had no autherization to do so. Cant get through on any number provided. Ive sent emails to which ive had no reply. Even my bank not caring. Ive had been made overdrawn to which a fee will incur. I cant even afford to feed my kids. Rung trading standards about these scam artists to be told to ring the company. ERRRRMMM cant ring as they dont answer or the phone is engaged. I am taking this further as these are pure evil scam artist

R
R
raymond mawhinney
Ballymena, GB
Jun 09, 2014 4:14 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

merlin loans a thieving ### applied for a refund by email in writing dont even try phoning cause u cant get through, someone has to shut these people down and procecute

Elevating the Voice of the Consumer

Empowering Real Complaints

At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.

Dedicated to Validating Complaints

We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.

Encouraging Detailed Complaint Narratives

We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.

Balanced and Constructive Dialogue

ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.

A Free and Impartial Platform for Complaints

Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.