Complaint Rating:

Company information:
Merchandise Direct
300 Returns Road
Wallingford, Connecticut
United States
Phone: 1-800-366-6937

An across the shoulder leather brown bag was purchased in early July.
Two bags were sent to two different people in the same household and charge twice when only one bag was ordered. There was no invoice nor billing statement.

This second bag needs to be returned and a refund needs to be made immediately.

I don't know what kind of business is being run, but you need to give it some serious attention.

Respectfully,

missgeral