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1.1 156 Reviews

Memory-Of.com Complaints Summary

4 Resolved
152 Unresolved
Our verdict: If considering services from Memory-Of.com with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Memory-Of.com reviews & complaints 156

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Newest Memory-Of.com reviews & complaints

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10:37 am EDT
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Memory-Of.com Memorial website

Years ago, I paid the lifetime membership to remember my brother Mike who was murdered while in the Navy. Several times a year, I post a link to his website on my Facebook page in hopes that someone, somewhere, might know something and we might find out more about the 6 people said to have killed him.
http://michael-lockwood.memory-of.com/About.aspx

We also have a site to remember my sister, Tina as a remembrance to her and to keep her story aware to all.
http://tina-lockwood-mccarley.memory-of.com/About.aspx

We had many pictures on both sites, comments from friends and loved ones and our lifetime memorial sites we paid for are gone or not active. I have tried reaching out to Memory Of on Facebook but there has been no response.

We would like to see our lifetime accounts restored, active and showing. If the website is no longer functioning, they should release the pictures and comments to us so we can create new memorial sites on a more current website. If they cannot do that, they should issue refunds for all the lifetime members who paid for a memorial site.

Desired outcome: 1. Get memorial sites working. 2 If they cant, send comments and photos back to families. 3. If they cant, issue a refund for all lifetime memberships paid.

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11:57 am EST
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Memory-Of.com Would just like to get a copy of everything that was put on her site

Have had this memory of site for my daughter since 2005. Would just like to get a copy of everything that was put on her site. The photos and the post meant a lot to us. There is a lot of love and time put into this. Would very much like to at least get a copy of everything. It is sad so many people used this for comfort and now it has been taken away.

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3:19 pm EST

Memory-Of.com Loss of site on the web

In 2006 I paid for the lifetime site of my son. He died at the age of 14. I go on the site maybe once or twice a year but now it is gone.
This is what I get when I go on his link.

https://sean-henson.memory-of.com/Candles.aspx

Service Unavailable
HTTP Error 503. The service is unavailable.

why is it gone? How can I get all that information on the site back? I'll even take a copy of his pages on dvd of working files.

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dissappointed bub mom
Saint Joseph, US
Oct 11, 2021 6:30 am EDT
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October 11, 2021: Today's Date
My 13 y/o son passed in 2005. Everything that was put into the site, all the messages, all the photos, tributes, were all a step in the healing process. It's a shame that all the effort and memories are just sitting in the dark somewhere. I feel for everyone who has/had devoted their time, efforts, and memories, only to find that they no longer can be found. This site should have informed ALL of the families ahead of time instead of just pulling the curtain with no notifications. It is very hurtful to all of us who have lost our loved ones. They have collected money from all of us who are "lost" or in mourning without any consideration for any of us. This site should at least offer everyone an opportunity to be able to retrieve all the photos, tributes, and everything else that is associated with each of our loved one's site, as this belongs to "US". This is very sad as my son's departure date is in a couple of days.
-Mother of Edward Lee Meeks IV 5-29-92 to 10-13-05

ComplaintsBoard
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1:08 am EDT

Memory-Of.com memorial candles and content editing

On my daughter Jessica Rose Gomez's website I have not been able to light any candles or edit any of the content. Family members including my daughter's child
are very upset at not being able to access and properly express their thoughts on the memorial website. Please help. Any questions feel free to contact me.
Thank you.

Email: [protected]@yahoo.com
Name: Hector Gomez

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4:48 pm EDT
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Memory-Of.com I paid for the site to be permanent, and all of my photos and poems are gone!

I created and paid for my daughter's site in 2005. I added photos, drawings, and original poems. I believed they would be secure, as I paid for it! I don't have hard copies of a lot of it anymore. I used the site! I need to find someone who can help me get access enough to get it or have it sent to me somehow! This is just losing it all again! How can they just take something so important? I guess maybe I need to contact my attorney. Maybe we need a class action to get our info back. This is wrong! I want my photos!

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10:48 am EDT

Memory-Of.com can't get to my granddaughters memory site

I paid for the lifetime option. I cant get to her site it keeps giving error message. I just need someway even if I have to pay again to get all her photos and messages off of her site for me to have. This Website has been there since she passed in 2005 and my daughter spent countless hours putting photos and other things on this site. She was with us for eleven years. All these memories were there to look at and cherish. I just need to get a copy of everything. If someone could please get me contact information for memoryof.com I would be forever grateful.

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11:09 am EDT

Memory-Of.com ripped off by memory of.com fraud by memory of.com

The owner to Memoryof.com Tal in Israel has taken stole the money the memorys the writings the pictures and held captive all the property belonging to the loved ones who created them.
This man needs to be put in jail for multiple felonys he has committed. He has fraudulent stolen millons of dollars from people whom have paid for a site that he took away . Class Action and Criminal Charges will be filed on this man if he can be located. If your a Victim. Write to me [protected]@yahoo.com

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Nikki Baxter
, US
Apr 17, 2019 1:30 pm EDT

I've tried the link that you provided. IT DOES NOT WORK!

Corey Sessler
Corey Sessler
, US
Dec 22, 2018 2:42 pm EST

To all who complained about Memory-Of.com IMPORTANT NEWS! My husband Googled MEMORY-OF.COM website and our granddaughters site came up! So try not only Google but I have a MAC computer (my hubby is PC) I tried it again on my computer which uses BING, and Kiras site CAME UP! I do hope this message gets to everyone, if BING doesn't work try Google. Please spread the word...I hope you all get your LOVED ONES BACK...I'd love to hear any feedback of success...in Loving Memory of KIRA LENORE JEFFERSON...I hope this is a good Christmas present if you have luck...Warm Regards, Corey, Kiras Grammy

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3:02 pm EDT
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Memory-Of.com memorial website

Ive had this memorial page for my husband since 2005. I paid the money to have it be up forever, but it has not been up for a couple of weeks now and there is nobody to contact for information. I am very upset that all the candles, tributes and condolences may be gone forever.

I have no clue who to contact or what to do about this situation, but at the least, if this site is gone for good, I would like my money back since I paid for what was suppose to be forever up on the internet.

Read full review of Memory-Of.com and 1 comment
Update by Krystyne69
May 08, 2018 11:06 am EDT

UPDATE: I just checked today, May 8th, 2018, and the site is back up. Not sure what happened, but glad it is up now and hopefully it will stay that way.

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Keith Humphrey
, US
Apr 29, 2018 9:09 am EDT

Same exactly for my Son-in-Law's page. :(

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10:41 am EDT
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Memory-Of.com website disappeared

I created a website for my husband, with 95 photos, and want to access it, and it is not there! He passed away July 18, 2004. I have since moved, re-married, yet want the kids to see his site again. It is not there, and the "contact us" form has an error message when I submit it. I am reading other complaints, and it appears to be a ghost company. Takes your money, and thing go away after time...I want my site restored, and all other sites restored as well. Whomever paid for a "lifetime" site should have it.

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Ritafightingforyou
, US
Sep 28, 2018 10:48 am EDT

This Son Of A [censored] Tal in Israel took my husbands site too. Im told he s in Israel . He bought it years ago. And nobody can shut him down or proescute him because hes in another country.
I have lost everything. All my work. My historic writings regarding his death. This criminal in Israel .I say . I curse you. I wish you bad luck and Gods wrath on you.
You crook. Your no different then a murderer. You ll get caught some day. Anyone can write to me. ritafightingforyou@yahoo.com any victim of memory of.

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11:53 pm EDT

Memory-Of.com memory site

I paid for lifetime sites, Zak Varma and Chloe Varma. So much was posted on here that we cannot access. I just want to be able to get back what is there. My grandchildren were taken 10 years ago so we need to get back what we have there. It is so important for us to have this as it was posted not long after their deaths when emotions were still very raw. This company posted that they were working to resolve the problem but since then, nothing at all.
Please help.

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Judy Dills
, US
Apr 17, 2019 10:38 am EDT

I can't get to my granddaughters memory site. I paid for lifetime. I just wish and pray there is some way for me to get all the pictures memorial candles from people. I would pay to get all photos and comments that were on her site. I just don't have contact information. Could someone please help

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8:34 pm EDT

Memory-Of.com memory-of.com

I tried to access my husband memorial site tonight I do that when I miss him or I'm sad. It says error unavailable I paid the lifetime fee in 2008 all messages and candles lit are there can someone help me please
I just cannot imagine a company taking advantage of deceased relatives. This is hurting me so much. I want to cry it's the only place I can go to say how I feel to my husband. I put his life story up there and I cannot access it. Please help me
[protected]@comcast.net
In Memory-of.com Thomas J Lisacek Jr

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WRONG12Scam
, US
Aug 10, 2017 2:08 pm EDT
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that's the thing, Michelle...no one ever responds to inquiries, the posting that the site is down stays that way sometimes for months.. I am also at a loss..

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MichelleOke
, US
Aug 10, 2017 1:58 pm EDT
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I cannot get onto my daughter Lily's site! I am at a loss. She would be turning 11 this December and I go there often and I keep thinking it will be active again soon, but no. Is there anyone to contact? My mom paid for a lifetime membership for us and I am so sad that I cannot visit her! Our story was on there! I do not have a copy of it and over the years I added to it!
Please contact me if you have had any luck finding how to retrieve this. Thank you!
Michelleoke@gmail.com

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WRONG12Scam
, US
Aug 08, 2017 10:23 pm EDT
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I for one understand how you feel dear...the site has posted a message that has gone way past 'a few days'. what I am reading here is very unsettling. after all the uploading of photos and candle lightings (9 years worth)..PLUS paying these people for the forever package.. the site always seems to go down whenever my daughters anniversary comes around... just when you need it most, you know? take good care and don't let it get you down.. all we can do is learn how to cope.. its never over and we know that's the truth!

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10:42 am EDT
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Memory-Of.com - website gone

I have had a memorial site for my husband since Dec 24, 2006. I cannot access the site, nor contact anyone to see what has happened. Family & friends visit this site regularly, and no one can find the webpage. I paid in full for a life-time webpage!

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10:17 am EDT
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Memory-Of.com site is down

Has anyone found out more about why the site is down and if or when it will be back up? Is there any action I can take?

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tonopan
, US
Jul 17, 2012 3:13 pm EDT

this is horrible, my mom is so upset, this is the only thing she looked forward to since losing my dad, what happened?

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1:47 am EDT
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Memory-Of.com - debiting my credit cards triple each month

These people are crooks, they have a non existant support, there is no telephone number to contact anyone and inquiry's and complaints are never addressed. I signed on with them close to 2 years ago, I did not know how long I would keep the memorial open so I set up a recurring month to month. Then after a year I decided to just pay online each month with...

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5:25 pm EST
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Memory-Of.com - This website takes advantage of the bereaved

This website takes advantage of the bereaved. It is an unmonitored setting that takes credit card payments, yet issues error messages for any problem with content posting or contact messages. I filed a complaint with the Better Business Bureau and they say "complaint is not within their scope of service". Turns out the company operates out of the Cayman...

Read full review of Memory-Of.com and 110 comments
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9:20 pm EDT
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Memory-Of.com - my son's memorial site

This website sells memorial web pages for your loved ones that are deceased. They have had problems with their server for over 7 months now. Many of us have paid money to build these sites, only to have them not working at all. I have not been able to hear background music on my son's site for 6 months or more, and they will not let you address the problem...

Read full review of Memory-Of.com and 32 comments
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